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    Job Applications - The Content of Your Presentation
    The content of your presentation will be based on a simple formula, one I’m sure you’ve come across in many contexts. The basic format is simple and is always the same:Tell them what you’re going to
    estimonials from satisfied customers. A simple check on the Internet would have revealed that the customer was a qualified chemist. The customer w
    Secrets of Your Perfect CV
    Many students treat the CV as simply an exercise in listing their academic qualifications and school history; this is a huge waste of opportunity as well as your time! When you apply for your first position
    When the customer is ready to buy, do not tell more than necessary. Yet how many times have customers been put off by sales people who should know better?

    I would like to relate two experiences when sales people nearly lost the sale through "telling too much".

    In the first case, a direct marketing representative was selling a health food to a customer. The representative never bothered to find out the customer's background and instead went into the product benefits - that it was supposed to remove free radicals from the body, was scientifically proven and had many testimonials from satisfied customers. A simple check on the Internet would have revealed that the customer was a qualified chemist. The customer w

    Please Drive Around Once Again
    In Australia, Matt and two friends went to a fast-food drive-through for lunch. They wanted three separate orders as there were three in the car and no one had exact change.The order-taker replied, ‘I’
    better?

    I would like to relate two experiences when sales people nearly lost the sale through "telling too much".

    In the first case, a direct marketing representative was selling a health food to a customer. The representative never bothered to find out the customer's background and instead went into the product benefits - that it was supposed to remove free radicals from the body, was scientifically proven and had many testimonials from satisfied customers. A simple check on the Internet would have revealed that the customer was a qualified chemist. The customer w

    Why You Need To Be An Intrapreneur
    When a client asks me if I think he or she is a good candidate for starting a new business, I ask several questions (see our free assessment, “Are You an Entrepreneur?”). But the truth of the matter is that t
    a direct marketing representative was selling a health food to a customer. The representative never bothered to find out the customer's background and instead went into the product benefits - that it was supposed to remove free radicals from the body, was scientifically proven and had many testimonials from satisfied customers. A simple check on the Internet would have revealed that the customer was a qualified chemist. The customer w
    So - You're Considering a Career in Voiceover?
    Many who enter the field of voiceover do so because they believe it to be a snap! Get the script, sit down... and read it. Not so fast! Even the most talented, experienced and professional voiceover talent g
    and instead went into the product benefits - that it was supposed to remove free radicals from the body, was scientifically proven and had many testimonials from satisfied customers. A simple check on the Internet would have revealed that the customer was a qualified chemist. The customer w
    The Executive Resume - Moving Beyond Accomplishments
    There is a major difference between conventional resumes and executive resumes. Accomplishments are usually the center point of a conventional resume (i.e., indicating how much money was saved, how sales inc
    estimonials from satisfied customers. A simple check on the Internet would have revealed that the customer was a qualified chemist. The customer was not only annoyed but exceedingly bored by the sales spiel. He only sat through the presentation to note where the direct marketer got it wrong.

    In the second case, a customer who wanted to buy a foreign language training kit went to the marketer's office where the marketer insisted on giving a product demo. What the sales person did not know was that the customer had already read up on the product and was very familiar with its features. She was very busy and only wnted to buy the kit and take it home immediately. Unfortunately the sales person missed all the cues and

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