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  • Added for You - Four Ways to Provide Customer Service on the Way Out

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    their permission to stay in touch, they will appreciate the courtesy and the respect you show them. Also, you know that they are interested in what you have, because they came to your
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    If your company is really about customer service, you do not want to stop providing service to customers just because they decide not to do business with you. Remember, many people visit more than once before they actually buy. Also, you will impress them by providing good service to them as they are leaving your business, and they are more likely to return and to refer you to others.

    1. Be sure you have given them plenty of time to look around, and do not shadow them. When they decide not to buy, thank them for visiting your business and invite them to return. This is just simple courtesy, but it a good reminder.

    2. Ask them if you can put them on your mailing or email list for future sales and discounts. If you ask their permission to stay in touch, they will appreciate the courtesy and the respect you show them. Also, you know that they are interested in what you have, because they came to your

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    t more than once before they actually buy. Also, you will impress them by providing good service to them as they are leaving your business, and they are more likely to return and to refer you to others.

    1. Be sure you have given them plenty of time to look around, and do not shadow them. When they decide not to buy, thank them for visiting your business and invite them to return. This is just simple courtesy, but it a good reminder.

    2. Ask them if you can put them on your mailing or email list for future sales and discounts. If you ask their permission to stay in touch, they will appreciate the courtesy and the respect you show them. Also, you know that they are interested in what you have, because they came to your

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    er you to others.

    1. Be sure you have given them plenty of time to look around, and do not shadow them. When they decide not to buy, thank them for visiting your business and invite them to return. This is just simple courtesy, but it a good reminder.

    2. Ask them if you can put them on your mailing or email list for future sales and discounts. If you ask their permission to stay in touch, they will appreciate the courtesy and the respect you show them. Also, you know that they are interested in what you have, because they came to your

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    te them to return. This is just simple courtesy, but it a good reminder.

    2. Ask them if you can put them on your mailing or email list for future sales and discounts. If you ask their permission to stay in touch, they will appreciate the courtesy and the respect you show them. Also, you know that they are interested in what you have, because they came to your

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    their permission to stay in touch, they will appreciate the courtesy and the respect you show them. Also, you know that they are interested in what you have, because they came to your business. It just makes sense to find a way to follow up with them.

    3. It is always a good idea to tell them you would appreciate knowing why they are leaving and whether their experience with your business was good or not. After they tell you the answer, ask them to tell you why it was good or bad and how it could be improved. You are showing them that their opinion and their satisfaction are important to you even though they are not making a purchase. No matter whether their response is positive or negative, always sincerely thank them for their answer and their time.

    4. If you have any upcoming sales or promotion events, be sure to offer them a handout describing the event. A handout with a discount coupon is ext

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