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Added for You - Courting Customers - From First Date to Marriage
Would you like to break out of a regular job and start freelancing? Perhaps you've got the skills, but are not quite sure where to start looking for work, or how to deal with the business side of freelance work? Freelance marketplace websites specialise in bringing together clients looking to outsource projects and skilled professional contractors looking for freelance jobs. If you have web design or development, graphic design, programming, writing or translation skills then you will find opportunities waiting for you, if you know where to look.
Great relationships generally have a number of common elements:
Mutual respect and trust
Congruency, integrity and accountability
Common interests and goals
Common cultural backgrounds
Financial stability
Renew Your Vows
We’re always focused on a long-term relationship, because it takes significantly less effort and cost to keep a client, then to gain a new one. Below is a list of things we strive to achieve in order to create a positive relationship with a client:
Deliver more value than we’re paid for and do things right the first time.
Become a respected and valuable member of the internal team.
Do the little extras without expecting extra compensation.
Meet or exceed
Look at your company logo. Does it fade into the background against other images you use to promote your company? Has it become dated? Does it still fit with your company vision? Is your message connecting with the customers you want?Your visual identity is a vital tool in communicating the essence of your business. Before someone even buys a product or service from you, they formulate ideas about the business based on your logo and visual design. Having an identity which works can positively change how your customers perceive your business and put mo
Getting the Next Date
The key to getting that next date or meeting with a prospect is to deliver enough value to make a subsequent get-together attractive. At our company, our first meeting consists of a thorough questionnaire. Some of the questions we cover are:
What is the nature of the problem as you understand it?
What are the most urgent aspects of the problem?
What impact does this have on your organization?
Are you willing to make investments in technology when there is a clear ROI?
Who will be involved with making these decisions?
What other areas of your organization are you considering technology solutions?
What qualities do you look for in a vendor?
What will be the key factors driving your decision on this project?
We follow-up with a letter and summarize the client’s problems, the cost of the problems and the solutions we can bring to solve them. This gives the client a clearly articulated assessment of their situation based on the information they’ve disclosed to us. It’s often a more accurate and precise appraisal then before they met with us.
We try to complement their understanding of the problem with our understanding of the technology solutions. The prospect appreciates this new tool they have to move forward with solving the problems and we’ve gotten permission in almost every case to continue the conversation.
Making Your “Proposal”
The next step is a proposal, and we focus on educating the client throughout this process. We go beyond quoting a price; we send links to relevant articles, case studies and other content that expands the prospects understanding of their problems.
Many of these are included in the proposal as an appendix and we strive to deliver a document that is highly educational and includes diagrams and drawings to make the project more easily understood. Our strategy is that our prospect will use this as a tool to educate the internal decision making team, putting our companies name in front of them.
Once we get a preliminary approval on a contract, it’s like getting engaged. The intent is to create a permanent relationship, but any number of circumstances could send the deal south. We go the extra mile in everything we do. And like marriage, the real effort begins when the contract is signed and the honeymoon is over.
We also pay attention to how we’re being treated to ensure we’re making the right choice for a partner as well; do they meet their commitments for returned phone calls, decisions, meeting times. We try and get a sense of the culture; do people like working there, are the people friendly, is there a sense of mission.
A Happy Marriage
Great relationships generally have a number of common elements:
Mutual respect and trust
Congruency, integrity and accountability
Common interests and goals
Common cultural backgrounds
Financial stability
Renew Your Vows
We’re always focused on a long-term relationship, because it takes significantly less effort and cost to keep a client, then to gain a new one. Below is a list of things we strive to achieve in order to create a positive relationship with a client:
Deliver more value than we’re paid for and do things right the first time.
Become a respected and valuable member of the internal team.
Do the little extras without expecting extra compensation.
Meet or exceed
What word pops into your mind about a recent customer service experience? Was it good, or was it bad? Customer service in this country seems to be headed in the same direction as the Titanic. Why? One reason is most Americans feel customer service jobs are beneath them and of little importance. Secondly, many organizations have eliminated the human element, replacing it with a lower-cost, impersonal conglomeration of voice mail, email, and online request forms. For many shortsighted service companies, it is about cutting costs, cutting corners, and drivin
Who will be involved with making these decisions?
What other areas of your organization are you considering technology solutions?
What qualities do you look for in a vendor?
What will be the key factors driving your decision on this project?
We follow-up with a letter and summarize the client’s problems, the cost of the problems and the solutions we can bring to solve them. This gives the client a clearly articulated assessment of their situation based on the information they’ve disclosed to us. It’s often a more accurate and precise appraisal then before they met with us.
We try to complement their understanding of the problem with our understanding of the technology solutions. The prospect appreciates this new tool they have to move forward with solving the problems and we’ve gotten permission in almost every case to continue the conversation.
Making Your “Proposal”
The next step is a proposal, and we focus on educating the client throughout this process. We go beyond quoting a price; we send links to relevant articles, case studies and other content that expands the prospects understanding of their problems.
Many of these are included in the proposal as an appendix and we strive to deliver a document that is highly educational and includes diagrams and drawings to make the project more easily understood. Our strategy is that our prospect will use this as a tool to educate the internal decision making team, putting our companies name in front of them.
Once we get a preliminary approval on a contract, it’s like getting engaged. The intent is to create a permanent relationship, but any number of circumstances could send the deal south. We go the extra mile in everything we do. And like marriage, the real effort begins when the contract is signed and the honeymoon is over.
We also pay attention to how we’re being treated to ensure we’re making the right choice for a partner as well; do they meet their commitments for returned phone calls, decisions, meeting times. We try and get a sense of the culture; do people like working there, are the people friendly, is there a sense of mission.
A Happy Marriage
Great relationships generally have a number of common elements:
Mutual respect and trust
Congruency, integrity and accountability
Common interests and goals
Common cultural backgrounds
Financial stability
Renew Your Vows
We’re always focused on a long-term relationship, because it takes significantly less effort and cost to keep a client, then to gain a new one. Below is a list of things we strive to achieve in order to create a positive relationship with a client:
Deliver more value than we’re paid for and do things right the first time.
Become a respected and valuable member of the internal team.
Do the little extras without expecting extra compensation.
Meet or exceed
Mostly, we often encounter many promotional materials on our way. They are either distributed by the hand or delivered via mail. This advertising materials like the postcards and business cards are said to be businesses frontline of their service. It is a simple way of expanding their company without the need to talk personally with their clients or do a house to house campaign.Moreover, we too can never deny the fact that online services had helped us much with our daily lives. For, we can immediately get what we want without any hassles. Like for in
Making Your “Proposal”
The next step is a proposal, and we focus on educating the client throughout this process. We go beyond quoting a price; we send links to relevant articles, case studies and other content that expands the prospects understanding of their problems.
Many of these are included in the proposal as an appendix and we strive to deliver a document that is highly educational and includes diagrams and drawings to make the project more easily understood. Our strategy is that our prospect will use this as a tool to educate the internal decision making team, putting our companies name in front of them.
Once we get a preliminary approval on a contract, it’s like getting engaged. The intent is to create a permanent relationship, but any number of circumstances could send the deal south. We go the extra mile in everything we do. And like marriage, the real effort begins when the contract is signed and the honeymoon is over.
We also pay attention to how we’re being treated to ensure we’re making the right choice for a partner as well; do they meet their commitments for returned phone calls, decisions, meeting times. We try and get a sense of the culture; do people like working there, are the people friendly, is there a sense of mission.
A Happy Marriage
Great relationships generally have a number of common elements:
Mutual respect and trust
Congruency, integrity and accountability
Common interests and goals
Common cultural backgrounds
Financial stability
Renew Your Vows
We’re always focused on a long-term relationship, because it takes significantly less effort and cost to keep a client, then to gain a new one. Below is a list of things we strive to achieve in order to create a positive relationship with a client:
Deliver more value than we’re paid for and do things right the first time.
Become a respected and valuable member of the internal team.
Do the little extras without expecting extra compensation.
Meet or exceed
The first article in this series discussed the ways you build trust with your client base. In this article we will focus on the mistakes that can kill your business - and how to avoid them.Mistake #1: Buying the Wrong ThingsYou've decided to go into business. You're excited. For many new business owners, going into business means buying a fancy desk and other office equipment. This can get expensive very quickly.The hard truth: If you don't have customers, you don't have a business. You have a hobby. Don't spend money buying fancy gadget
Once we get a preliminary approval on a contract, it’s like getting engaged. The intent is to create a permanent relationship, but any number of circumstances could send the deal south. We go the extra mile in everything we do. And like marriage, the real effort begins when the contract is signed and the honeymoon is over.
We also pay attention to how we’re being treated to ensure we’re making the right choice for a partner as well; do they meet their commitments for returned phone calls, decisions, meeting times. We try and get a sense of the culture; do people like working there, are the people friendly, is there a sense of mission.
A Happy Marriage
Great relationships generally have a number of common elements:
Mutual respect and trust
Congruency, integrity and accountability
Common interests and goals
Common cultural backgrounds
Financial stability
Renew Your Vows
We’re always focused on a long-term relationship, because it takes significantly less effort and cost to keep a client, then to gain a new one. Below is a list of things we strive to achieve in order to create a positive relationship with a client:
Deliver more value than we’re paid for and do things right the first time.
Become a respected and valuable member of the internal team.
Do the little extras without expecting extra compensation.
Meet or exceed
You and your co-workers have seen all the tell-tale signs: Closed door meetings, elimination of overtime hours, senior management meetings with HR and so on. You can feel that change is in the air and you work in a department that is not an income producer. What should you do? What if you are laid off?BEFORE THE LAYOFFSAVE FOR A RAINY DAY: It's time to batten down the hatches and start saving for a rainy day if you haven't done so already. If you already have a direct deposit dedicated to a savings account, increase it. You may wan
Great relationships generally have a number of common elements:
Mutual respect and trust
Congruency, integrity and accountability
Common interests and goals
Common cultural backgrounds
Financial stability
Renew Your Vows
We’re always focused on a long-term relationship, because it takes significantly less effort and cost to keep a client, then to gain a new one. Below is a list of things we strive to achieve in order to create a positive relationship with a client:
Deliver more value than we’re paid for and do things right the first time.
Become a respected and valuable member of the internal team.
Do the little extras without expecting extra compensation.
Meet or exceed every commitment we’ve made in the contract, including delivering on schedule.
Adapt to the nuances of the client, rather than making them conform to ours.
Be accessible and create an exceptional communication channel with the client.
Be likable and anticipate the client’s needs.
When we’ve done all this we’re in a prime position to renew the vows for the next project. We’ve developed a quality relationship and the client has no reason to look elsewhere.
The Bottom Line
Whether you’re getting married or acquiring a new customer, use common sense; find somebody that’s compatible and attractive to you, consistently give more than you get and be a positive force in their lives.
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