Added for You - Business

Why Your Clients Are Buying from Someone Else (and What You Can Do About It)
Have you ever wondered why a client would come to you for your services one time and then next time go to someone else? It’s a frustrating situation. You spend lots of time, energy and money to bring in new clients, only to have them defect to your competition shortly thereafter. There are a few commo

e to have a follow-up meeting to discuss the partial improvement and find out how to complete the change.

If your employee improved and kept it up for a month or two but now is sliding back, it's time to meet

How to Get Paid
When I first started my business, a colleague suggested to me that I bill my clients based on the results I created for them. It was an appealing idea at the time - after all, who wouldn't take me up on that offer, and so long as I performed, I'd get paid. Sounds too good to be true? It probably is. H

Have you had a discussion with your employee where, theoretically, you and your employee agreed on a corrective course of action? Did your employee's behavior or work improve? If so, that's great. Everything's back on track.

I will mention that this step is the only one I may leave out of the escalation process, depending upon the situation. I'm putting it in here so you can choose to use it or not … and understand the reasons why you would or wouldn't use it.

If your employee's behavior did NOT improve, or improved briefly before sliding back into the negative behavior, then you need to take the next step in escalating your feedback. Don't wait.

When do you take the next step? If a week or two has gone by and you haven't noticed any improvement, then it's time for you to act. If only some improvement has been made, then it's time to have a follow-up meeting to discuss the partial improvement and find out how to complete the change.

If your employee improved and kept it up for a month or two but now is sliding back, it's time to meet

You Have QuickBooks - Now What?
You have either started a new business, decided to get your financial information in order for your existing business or your tax preparer has announced that he/she won’t do your tax return anymore if you bring in one more year’s receipts in a shoebox or plastic bag. So on the recommendation of friend

on track.

If your employee's behavior did NOT improve, or improved briefly before sliding back into the negative behavior, then you need to take the next step in escalating your feedback. Don't wait.

If your employee improved and kept it up for a month or two but now is sliding back, it's time to meet

Trade-Marking Your Logo Design
Trade-marking your company name and logo can pay dividends down the road. A logo design trademark can prevent competitors from infringing on your brand name and identity. It can also protect your own company from accusations of logo design infringement. This article addresses some of the key trade-mar

reasons why you would or wouldn't use it.

If your employee's behavior did NOT improve, or improved briefly before sliding back into the negative behavior, then you need to take the next step in escalating your feedback. Don't wait.

If your employee improved and kept it up for a month or two but now is sliding back, it's time to meet

Before You Change Jobs, Change Yourself
Don’t feel appreciated on your job? You’re not alone. Even worse than not receiving praise for good work, is being degraded, belittled or ridiculed by your supervisor, coworkers or both.No matter what job you have, there are some aspects of it you don’t like. Many people work in an atmosphere s

feedback. Don't wait.

If your employee improved and kept it up for a month or two but now is sliding back, it's time to meet

Do You Make This One Big Mistake When Recruiting And Retaining Staff?
For any business, one of the biggest factors in finding and keeping customers is that of building and maintaining trust. If you cannot build trust with a potential customer or client, you will never win their business – regardless of the price or quality of your products and services.

e to have a follow-up meeting to discuss the partial improvement and find out how to complete the change.

If your employee improved and kept it up for a month or two but now is sliding back, it's time to meet again as soon as you realize the negative behavior is reappearing. Have a follow-up meeting to focus on the fact that the improved behavior must be a constant.

What's different about this meeting compared to the previous meeting when you discussed the issue and resolution? You're going to immediately follow up this meeting with a memo to the employee reiterating what you have discussed and what is expected of the employee.

When negative behavior is discussed, it is not unusual for a person to become distraught or uncomfortable in a way that truly interferes with their ability to listen and understand what is being said. Receiving a memo shortly after this meeting will now allow your employee to read about the issues and resolutions. The combination of hearing what you say and reading it will greatly increase the employee's chances of u

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More companies now use phone screening for employment. This is done to trim down the number of applicants and determine who are really qualified for the next process which is the face-to-face interview. So, if you are one of these candidates, it will give you the edge if you plan and prepare before you begin to send out your resume and receive that unexpected call. You won't have a clue as to when that phone will ring so here are some steps that you can do when preparing for that phone screening for employment.

This week I present 26 little ideas to help you respond to complaints and difficult customers with much more ease….the ABC’s of Customer Recovery.

The concept of creating a pitch can also apply to the home-based business world. As entrepreneurs, we can put together a summary of our business that will not only explain what we do, but grab the attention of whomever we're speaking with.

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Added for You - It's Official, the Employee's Eyes Have It Now

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