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Added for You - Coaching Employees to Improve Performance: Finding the Coachable Moment
It is impossible to direct an operation without knowing how it works. How it really works, not how it is supposed to work.If you are in charge of a retail operation and don’t have your next out of town store visit trip booked …do it now. It’s more important to visit out of town stores more often than you visi
“How hard can it be to skate backwards?” I asked myself. After an hour of wiggling, twisting, and tur
You’ve probably heard that people buy products and services from people they know, like and trust. And, as I have done, you’ve probably wondered how you can foster more of this “Know-Like-Trust” factor in your business relationships. Pictures are tied to our emotions in powerful ways, so strategically using your log
My seven-year old daughter takes ice-skating lessons. To help make it fun, I join her on the ice after her lesson for an hour of free-skating. I wish I could say I cut a graceful figure on the ice. In fact about all I can do is skate within an arm’s length of the railing so I can steady myself if I start to lose control. Recently, I decided to teach myself how to skate backwards. I observed the skillful and highly experienced skaters in the center of the ice rink skating backwards as they launched themselves into athletic jumps and turns.
“How hard can it be to skate backwards?” I asked myself. After an hour of wiggling, twisting, and turn
The fear of losing the job is present within everyone who has more or less lengthy experience working. What should a person do when a fear becomes reality? Depression and tears are not the way out and will not be helpful in this situation. The wise decision is to establish a new strategic plan of action. The directi
My seven-year old daughter takes ice-skating lessons. To help make it fun, I join her on the ice after her lesson for an hour of free-skating. I wish I could say I cut a graceful figure on the ice. In fact about all I can do is skate within an arm’s length of the railing so I can steady myself if I start to lose control. Recently, I decided to teach myself how to skate backwards. I observed the skillful and highly experienced skaters in the center of the ice rink skating backwards as they launched themselves into athletic jumps and turns.
“How hard can it be to skate backwards?” I asked myself. After an hour of wiggling, twisting, and tur
In the office furniture world, an Inventory Management System and an Asset Management System are basically the same thing. If you are responsible for maintaining excess office furniture, an effective method of managing this inventory can be beneficial for your company. It can be cost effective when you re
“How hard can it be to skate backwards?” I asked myself. After an hour of wiggling, twisting, and tur
When you are on a job interview it is a good idea to have at least one question to ask at a job interview to show an interest in the job. When you interview with a company your interviewing the company just as much as they are interviewing you. The more questions you ask the better chance you have o
“How hard can it be to skate backwards?” I asked myself. After an hour of wiggling, twisting, and tur
Single Column Cash BookIt has only one. column on each side for amount In fact, it is written just like cash account in the ledger (being real account what comes in is debited; what goes out is credited). This form of 'cash book has the same ruling as that of a ledger account There is no need
“How hard can it be to skate backwards?” I asked myself. After an hour of wiggling, twisting, and turning, as I tried to propel myself backwards, I concluded, “Pretty darn hard.” This is what I call a “coachable moment.” It is that moment when the learner realizes that she needs serious help from someone who is willing to give concrete positive and negative feedback. If a coach had magically appeared, I would have hung on her every word.
In the NetSpeed Leadership module, Coaching to Redirect, we liken the work of a skilled manager to a coach who helps an employee hit the bull’s eye on a target. To guide an inexperienced archer, the coach gives developmental feedback that includes praise and redirection in equal measure. Just as an archer needs to make small adjustments with the guidance
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