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Added for You - Performance Appraisals Must Go
Measuring the Right Indicator to Drive Behaviour are better ways to develop your people. If employers focus on an employee and discuss his or her strengths, areas needing development, skills and skill gaps, and what is needed for career success and organizational growth, then a positive plan can be developed where both the employee and the employer comes out as winners. A discussion that begins with “Let’s talk about how we can put together a plan focused on growing you in the organization” will be reviewed more positively than “Let’s talk about your performance.”Organisations measure what they value: volume, profit, safety, errors, customer or employee satisfaction.They measure what they hope to influence.Problems arise for organisations when they substitute proxy measures for what they value that are not actually directly related to what they value.A personal example of this was when I was a production manager in charge of a lubricating oil plant in Sydney, Australia.What the organisation I worked for valued was profit before tax, which was d So does this mean we should not do any type of appraisal? No. Ongoing, continuous discussions with your employees are critical to their success and the success of the organization. But the process must be The Myths of Career Change Destroy Your Performance Appraisals. That’s right, destroy them. Your employees don’t want them. Your managers hate to give them. And frankly, it is rare that they are written honestly anyway.Chances are you already have many ideas about what it takes to successfully transition into a new career, even if you have never done it before. Some of those ideas might be useful – most probably are not. In this article I would like to expose The Myths of Career Change, which might actually be holding you back.MYTH #1: PASSION AND WORK ARE NOT COMPATIBLEIn fact, research shows the opposite to be true. Most successful people are those who have learned to follow their passion. The proble So why do them? Why do employers continue to inflict so much pain on themselves and their workforce? What are they trying to accomplish? Employers often think they should do them in order to foster a workplace where employees are held accountable; where good performance is rewarded; and where employees are paid fairly. If these are the goals of performance appraisal, then why does study after study report that no one is happy with this system of evaluating performance? Why is there always tension in the air and acid in the stomach when it is performance appraisal time? Let’s look at a few of the reasons appraisals exist and see if there may be a better way to achieve these admirable goals. 1. Appraisals correct bad performance—Using an annual or semi-annual meeting with your employee to correct problems that occur during the year is ineffective and unfair. Appraisals cannot correct past problems. If the behavior was done in the past, it cannot be changed because you cannot change what has already occurred. Problems must be addressed as they occur. Waiting for appraisal time to correct the problem is the equivalent to threatening a child with “wait until your father gets home!” Appraisals shouldn’t be a “gotcha” time. If you want to correct bad performance or behavior, then address it immediately either through coaching, counseling or discipline, but not through an appraisal. 2. Appraisals are used for wage increases—This is a problem for many reasons. First, money clouds the open dialogue between a manager and an employee. While managers are focusing on performance, employees are focusing on how much money this is going to mean in their pocket. Recognizing this as a problem, companies often separate the issues into two discussions held at different times. But this rarely works. Money and not performance remains the overriding issue. Secondly, using appraisals as a way of differentiating between good and bad performance might have worked when merit budgets were 10% and 12%, but those days are long gone. With merit budgets often averaging 3%, does a 1%, 2%, or even a 3% differential between good and bad performers adequately send a message that recognizes and rewards good performance? And finally, supervisors are often forced to be dishonest on the appraisals in order to ensure that the employee gets something or to avoid the inevitable confrontation associated with telling an employee that they merited no increase. There are better ways to recognize and reward employees. 3. Appraisals are tools to develop employees—Frankly, when done properly, appraisals can be a good development tool. However, with all the baggage associated with appraisals, there are better ways to develop your people. If employers focus on an employee and discuss his or her strengths, areas needing development, skills and skill gaps, and what is needed for career success and organizational growth, then a positive plan can be developed where both the employee and the employer comes out as winners. A discussion that begins with “Let’s talk about how we can put together a plan focused on growing you in the organization” will be reviewed more positively than “Let’s talk about your performance.” So does this mean we should not do any type of appraisal? No. Ongoing, continuous discussions with your employees are critical to their success and the success of the organization. But the process must be c Network Marketing As A Tool To Create Wealth stomach when it is performance appraisal time?Do you have the qualities to promote products or services through personal referrals? What you need for this is empathy, a reasonably good knowledge of the world wide web. You should know how to surf the net meaningfully and effectively to extract financial benefit from it and the sense to identify the winning products or services for which there is a demand in the virtual world. Remember the world is virtual but there are real people behind it and real money to make here if you are ready to invest money a Let’s look at a few of the reasons appraisals exist and see if there may be a better way to achieve these admirable goals. 1. Appraisals correct bad performance—Using an annual or semi-annual meeting with your employee to correct problems that occur during the year is ineffective and unfair. Appraisals cannot correct past problems. If the behavior was done in the past, it cannot be changed because you cannot change what has already occurred. Problems must be addressed as they occur. Waiting for appraisal time to correct the problem is the equivalent to threatening a child with “wait until your father gets home!” Appraisals shouldn’t be a “gotcha” time. If you want to correct bad performance or behavior, then address it immediately either through coaching, counseling or discipline, but not through an appraisal. 2. Appraisals are used for wage increases—This is a problem for many reasons. First, money clouds the open dialogue between a manager and an employee. While managers are focusing on performance, employees are focusing on how much money this is going to mean in their pocket. Recognizing this as a problem, companies often separate the issues into two discussions held at different times. But this rarely works. Money and not performance remains the overriding issue. Secondly, using appraisals as a way of differentiating between good and bad performance might have worked when merit budgets were 10% and 12%, but those days are long gone. With merit budgets often averaging 3%, does a 1%, 2%, or even a 3% differential between good and bad performers adequately send a message that recognizes and rewards good performance? And finally, supervisors are often forced to be dishonest on the appraisals in order to ensure that the employee gets something or to avoid the inevitable confrontation associated with telling an employee that they merited no increase. There are better ways to recognize and reward employees. 3. Appraisals are tools to develop employees—Frankly, when done properly, appraisals can be a good development tool. However, with all the baggage associated with appraisals, there are better ways to develop your people. If employers focus on an employee and discuss his or her strengths, areas needing development, skills and skill gaps, and what is needed for career success and organizational growth, then a positive plan can be developed where both the employee and the employer comes out as winners. A discussion that begins with “Let’s talk about how we can put together a plan focused on growing you in the organization” will be reviewed more positively than “Let’s talk about your performance.” So does this mean we should not do any type of appraisal? No. Ongoing, continuous discussions with your employees are critical to their success and the success of the organization. But the process must be How Do You Keep Your Best Employees From Flying The Coup? correct bad performance or behavior, then address it immediately either through coaching, counseling or discipline, but not through an appraisal.Before becoming a full time entrepreneur (or ontamanure, as my daughter calls me) I worked my share of jobs and had my share of bosses. Some of the jobs I enjoyed, some I did not. The same is true for the bosses. Some were decent folks who treated me with the same respect I gave them while others would have been better suited running a concentration camp. I shouldn’t complain, though, because it was the worst boss I ever had who ultimately motivated me to start my own business as a way of escaping the 2. Appraisals are used for wage increases—This is a problem for many reasons. First, money clouds the open dialogue between a manager and an employee. While managers are focusing on performance, employees are focusing on how much money this is going to mean in their pocket. Recognizing this as a problem, companies often separate the issues into two discussions held at different times. But this rarely works. Money and not performance remains the overriding issue. Secondly, using appraisals as a way of differentiating between good and bad performance might have worked when merit budgets were 10% and 12%, but those days are long gone. With merit budgets often averaging 3%, does a 1%, 2%, or even a 3% differential between good and bad performers adequately send a message that recognizes and rewards good performance? And finally, supervisors are often forced to be dishonest on the appraisals in order to ensure that the employee gets something or to avoid the inevitable confrontation associated with telling an employee that they merited no increase. There are better ways to recognize and reward employees. 3. Appraisals are tools to develop employees—Frankly, when done properly, appraisals can be a good development tool. However, with all the baggage associated with appraisals, there are better ways to develop your people. If employers focus on an employee and discuss his or her strengths, areas needing development, skills and skill gaps, and what is needed for career success and organizational growth, then a positive plan can be developed where both the employee and the employer comes out as winners. A discussion that begins with “Let’s talk about how we can put together a plan focused on growing you in the organization” will be reviewed more positively than “Let’s talk about your performance.” So does this mean we should not do any type of appraisal? No. Ongoing, continuous discussions with your employees are critical to their success and the success of the organization. But the process must be What the Heck is Branding and Why Should I Care? en merit budgets were 10% and 12%, but those days are long gone. With merit budgets often averaging 3%, does a 1%, 2%, or even a 3% differential between good and bad performers adequately send a message that recognizes and rewards good performance?There's been a lot of buzz lately about branding. But what exactly is it, and who needs to do it? Simply put, a brand is what makes your business uniquely YOU! It's the way you present your business and how the world perceives it. And, importantly, it's the way your clients remember you when it comes time to make another purchase. Branding encompasses your key marketing messages and tagline, logo, marketing materials, image, and your clients' complete experience with you from start to finish.Do you And finally, supervisors are often forced to be dishonest on the appraisals in order to ensure that the employee gets something or to avoid the inevitable confrontation associated with telling an employee that they merited no increase. There are better ways to recognize and reward employees. 3. Appraisals are tools to develop employees—Frankly, when done properly, appraisals can be a good development tool. However, with all the baggage associated with appraisals, there are better ways to develop your people. If employers focus on an employee and discuss his or her strengths, areas needing development, skills and skill gaps, and what is needed for career success and organizational growth, then a positive plan can be developed where both the employee and the employer comes out as winners. A discussion that begins with “Let’s talk about how we can put together a plan focused on growing you in the organization” will be reviewed more positively than “Let’s talk about your performance.” So does this mean we should not do any type of appraisal? No. Ongoing, continuous discussions with your employees are critical to their success and the success of the organization. But the process must be Turnarounds: From the Oval Office to the Corner Office are better ways to develop your people. If employers focus on an employee and discuss his or her strengths, areas needing development, skills and skill gaps, and what is needed for career success and organizational growth, then a positive plan can be developed where both the employee and the employer comes out as winners. A discussion that begins with “Let’s talk about how we can put together a plan focused on growing you in the organization” will be reviewed more positively than “Let’s talk about your performance.”The headlines recently have focused on how the replacement of President George W. Bush’s chief of staff may serve to salvage the President’s second term. His new chief of staff has set an agenda, made announcements and started lopping off heads, so to speak, in a very public way. This is not too different from what has happened at corporations during turnarounds. Whether looking at financial institutions, industrial companies, airlines, consumer goods companies or telecommunications giants, the visible So does this mean we should not do any type of appraisal? No. Ongoing, continuous discussions with your employees are critical to their success and the success of the organization. But the process must be continuous—daily, weekly, and nor just an annual event. It should focus on improving future performance. It must be honest and sincere. It must be developmental with a focus on growing the employee. It can include a discussion about goals and objectives. And yes, if you must, things can be written down. You will find that with this type of forward thinking focus, there will be less pain and less acid in the stomach.
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