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Added for You - Leadership W/O Communication is Like a Gun Without a Bullet-- Imppressive but It Can't Do Anything
He was brilliant. Polished. An asset for the company he represented. In less than an hour, he worked up the crowd to fever pitch. Hundreds of people lined up to sign up for the next step—which involved a no-cost, eight-hour financial investment training day.He was also an author. He told his story of how he met a man who invited him to several investment meetings. And those meetings changed his life forever.He became wealthy from practicing those investment strategies. He turned from amateur to pro. He had finally arrived. And now he wanted to teach those same strategies to investors.He made the audience laugh, repeat "yes" for the umpteenth time, and put everyone at ease with his low-pressure persuasion techniques. He was even crawling on the floor to illustrate a point. There's no doubt he graduated Sales Mastery with honors.But the crowning moment was when he invited four investment newbies to take the stage. He showed them how easy it was to make money whether the market was going up or down. He had them bobbing their heads the entire time. This provided the social proof people needed to participate in the next step.But many knew better...I spoke with Ashley, a graphic designer who signed up because Carmen, her realtor mom, wanted to check out the training. Ashley was suspicious of the sales pitch and she wanted to protect her mom from these cleverly disguised sales wolves. I hope Ashley doesn't lower her guard either.Because once they get you into their training room, they will
“The final test of a true leader is that they leave behind in others the conviction and will to carry on.”
Leadership and communication are intertwined. They go together. Leadership without communication is like a gun without a bullet. It may look impressive, but it can’t do anything. Leadership and communication help create solidarity. Solidarity implies a unity within a group that enables it to manifest its strength and exert its influence as a group. Unity implies oneness, especially of what is v
Recently a manger called asking for advice on giving presentations. He indicated he was experienced, but needed some "polish". He knew his career depended on making a better impression on his audience.Sound familiar? Presentation skills often can summarized by the four P's. The first P is passion. Choose a topic that is very important to you as the speaker, one that gets you enthusiastic and energized! If the topic is uninteresting, find some facet that is exciting to you and to the audience, or can be made to seem fascinating. If the topic is uninteresting to you, you will lose your audience.Preparation is the second P. Learn more about the topic than you will need to use. Discover answers to questions the audience may have, the current research on the field, and the possible future for it. Find relevant statistics and interesting facts or true stories about it as well, and weave them into the presentation.Prepare also by writing your key words on large note cards. Number the note cards and clip them securely together. High-light the words in different colors, so that they are easily visible.Polish the speech. Add some powerful words, especially in the beginning and end. Powerful words leap out at you and seize your attention. They may be short, but they are less commonly used. Study the headlines in the sports section of many newspapers for examples. Which words do you really notice? These words with "zing" can be found anywhere, and are wonderful to collect in advance!Practice the speech numer
Colin Powell stated in an interview that as a young twenty-one year old lieutenant he was still trying to figure out the whole concept of mission and people when a crusty old Master Sergeant said to him:
“Let me make it clear for you, Lieutenant, so that you never ever doubt again what leadership is all about. Now, listen carefully. I ain’t gonna repeat it. A good leader is someone whose troops will follow him, if only out of curiosity."
The reason people follow any leader, especially in the business world, is due to trust. The only way to develop trust is through communication. You have to talk to people with respect to gain their respect. You need their respect if you are going to develop their trust. You gain trust when people think you care as much about their welfare as you do your own. People have to think that you not only care about their problems but that you will make every effort to solve them. This is an especially difficult task when the economy isn’t cooperating and you have eliminated jobs. That is one of the reasons that it is critical to act quickly and swiftly when implementing restructuring plans during tough economic times. It is not only important to create a big enough shock wave to immobilize the old culture, but you have to convince the survivors that they are the keepers and you will all succeed together. Leaders are respected for discipline. Survivors will recognize if you gain their respect, that terminating people is part of the job. They Will view your decision as a sacrifice of part to protect the whole. Choice is critical. Employees that are C players must not make the cut. Removing non-contributors and disruptions due to poor performance is in fact to their benefit.
WARNING---Do not under any circumstances keep an employee that is obviously a non-performer due to politics, tenure or relationship with the owner or anyone on the executive staff. This can countermand every honest effort and sincere communication made. It also sends a message of a lack of honesty.
Employees want to take pride in their leaders. They are eager to give their trust if you demonstrate the kind of character as a leader that deserves that trust. Don’t let the employees down. Character is built around a true concern for the people within the organization. It is based on fairness and consistency.
The effectiveness of a true leader is not measured in terms of the leadership he or she exercises. It is measured in the leadership evoked. It is not measured in terms of power over his subordinates but in terms of the power he releases in his subordinates. Leadership is not measured in terms of goals and objectives but it is measured in terms of the accomplishment of others as a result of that leadership. Leadership is not measured in the decisions made, the costs cut, the plans made. It is measured in terms of the growth in confidence, sense of responsibility and acceptance of accountability of the employees that are a result of that leadership.
“The final test of a true leader is that they leave behind in others the conviction and will to carry on.”
Leadership and communication are intertwined. They go together. Leadership without communication is like a gun without a bullet. It may look impressive, but it can’t do anything. Leadership and communication help create solidarity. Solidarity implies a unity within a group that enables it to manifest its strength and exert its influence as a group. Unity implies oneness, especially of what is va
We all have ways of testing opportunities that enter our lives. Some of us just dive right in based on feeling, others walk straight into what they know is right by a gut feeling or intuition. And if it’s not gut feelings or emotions that are the tests of opportunities, it is the logical mind persuading us to ignore those feelings and emotions and test it with our reality of reason.Most of us do not have a predetermined strategy for testing opportunities, or even more generally to test the actions we take and the choices we make in our lives.There is an easier way to determine if our choices we make and the opportunities we receive ‘pass the test’. This simple 32 word statement of business ethics was first created in the 1930s and used to turn around a failing company. These four questions were applied by each employee to each and to every minute detail of the company’s workings. This little list of four questions from Rotary International, a humanitarian business organization, is the most widely printed, translated and reproduced piece of business ethics today:“Of the things we say, think or do:1. Is it the TRUTH?2. Is it FAIR to all concerned?3. Will it build GOODWILL and BETTER FRIENDSHIPS?4. Will it be BENEFICIAL to all concerned?”If we built businesses and our lives based on these very simple 4 questions we would be coming from a place completely the opposite of the competitive mind and the lack mentality. As you can see, these questions prompt you to choose what i
The reason people follow any leader, especially in the business world, is due to trust. The only way to develop trust is through communication. You have to talk to people with respect to gain their respect. You need their respect if you are going to develop their trust. You gain trust when people think you care as much about their welfare as you do your own. People have to think that you not only care about their problems but that you will make every effort to solve them. This is an especially difficult task when the economy isn’t cooperating and you have eliminated jobs. That is one of the reasons that it is critical to act quickly and swiftly when implementing restructuring plans during tough economic times. It is not only important to create a big enough shock wave to immobilize the old culture, but you have to convince the survivors that they are the keepers and you will all succeed together. Leaders are respected for discipline. Survivors will recognize if you gain their respect, that terminating people is part of the job. They Will view your decision as a sacrifice of part to protect the whole. Choice is critical. Employees that are C players must not make the cut. Removing non-contributors and disruptions due to poor performance is in fact to their benefit.
WARNING---Do not under any circumstances keep an employee that is obviously a non-performer due to politics, tenure or relationship with the owner or anyone on the executive staff. This can countermand every honest effort and sincere communication made. It also sends a message of a lack of honesty.
Employees want to take pride in their leaders. They are eager to give their trust if you demonstrate the kind of character as a leader that deserves that trust. Don’t let the employees down. Character is built around a true concern for the people within the organization. It is based on fairness and consistency.
The effectiveness of a true leader is not measured in terms of the leadership he or she exercises. It is measured in the leadership evoked. It is not measured in terms of power over his subordinates but in terms of the power he releases in his subordinates. Leadership is not measured in terms of goals and objectives but it is measured in terms of the accomplishment of others as a result of that leadership. Leadership is not measured in the decisions made, the costs cut, the plans made. It is measured in terms of the growth in confidence, sense of responsibility and acceptance of accountability of the employees that are a result of that leadership.
“The final test of a true leader is that they leave behind in others the conviction and will to carry on.”
Leadership and communication are intertwined. They go together. Leadership without communication is like a gun without a bullet. It may look impressive, but it can’t do anything. Leadership and communication help create solidarity. Solidarity implies a unity within a group that enables it to manifest its strength and exert its influence as a group. Unity implies oneness, especially of what is v
The news has been reporting that Tommy Hilfiger is up for sale.As of this writing, there are various clothing brands and investment groups pondering an acquisition of the Tommy Hilfiger company.There is no question that Tommy is one of the leading clothing brands in the world.It has been reported that it is gaining popularity in Europe which should more than offset any slowing of its market share growth in the US market.What should be an interesting situation is the following.It has been reported that Wal Mart is interested in making a deal with the future acquirer of Tommy.Wal Mart would like to carry apparel and other accessories from Tommy Hilfiger.But the dilemma for a buyer of Tommy would be the consequence of having their brand sold by a national discount retailer.Would the brand lose its cache as a top brand if customers can buy it at a discount at Wal Mart?Any sane buyer would stop buying Tommy clothing at department stores if they can buy it at Wal Mart for less.This would lead to the department stores dropping Tommy Hilfiger clothing from their stock.Why should Tommy Hilfiger take a chance on selling to Wal Mart when it will lose its department store accounts.Here is what I would do from a brand management position.I would restrict any clothing that Wal Mart would carry to entry level lower priced Tommy Hilfiger clothing.The higher end, let’s say $30 plus clothing, would be exclusively carried by department stores.My
WARNING---Do not under any circumstances keep an employee that is obviously a non-performer due to politics, tenure or relationship with the owner or anyone on the executive staff. This can countermand every honest effort and sincere communication made. It also sends a message of a lack of honesty.
Employees want to take pride in their leaders. They are eager to give their trust if you demonstrate the kind of character as a leader that deserves that trust. Don’t let the employees down. Character is built around a true concern for the people within the organization. It is based on fairness and consistency.
The effectiveness of a true leader is not measured in terms of the leadership he or she exercises. It is measured in the leadership evoked. It is not measured in terms of power over his subordinates but in terms of the power he releases in his subordinates. Leadership is not measured in terms of goals and objectives but it is measured in terms of the accomplishment of others as a result of that leadership. Leadership is not measured in the decisions made, the costs cut, the plans made. It is measured in terms of the growth in confidence, sense of responsibility and acceptance of accountability of the employees that are a result of that leadership.
“The final test of a true leader is that they leave behind in others the conviction and will to carry on.”
Leadership and communication are intertwined. They go together. Leadership without communication is like a gun without a bullet. It may look impressive, but it can’t do anything. Leadership and communication help create solidarity. Solidarity implies a unity within a group that enables it to manifest its strength and exert its influence as a group. Unity implies oneness, especially of what is v
If you’re anything like me, you do stupid things every day when, mercifully, there’s no one to see: tripping on flat surfaces, buttoning your shirt too quickly and putting the buttons in the wrong hole, getting lipstick on your teeth. But when you spend at least 40 hours of your week in the office, you’re guaranteed a public gaffe every now and then. I’ve perfected three failsafe moves to help you save face after a less-than-graceful workplace faux pas. Here they are in action.Face Saver #1: Act like nothing is wrongOn my third day of work at a new company, I managed to walk through three floors of my building and about six blocks on rush-hour frenzied streets, passing several police cars and at least three packed commuter buses, with the back of my skirt tucked up behind my backpack. I don’t mean that it was just hanging a little strangely — it was all the way up. And how did I discover that I had bared my flowery underwear to hundreds of people? Turns out the attractive thirtysomething businessman walking behind me wasn’t having a funny cell-phone conversation after all; he was laughing at my derriere.Despite the fact that I was dying inside, I lifted my bag, freed my skirt, and gave him a wink before climbing onto my crowded train. I heard a few snickers as I made my way to an empty space, mostly from people with window seats on the platform side of the train, but most folks seemed pretty impressed.Face Saver #2: Be the first to laughOne day, I struck a though
Employees want to take pride in their leaders. They are eager to give their trust if you demonstrate the kind of character as a leader that deserves that trust. Don’t let the employees down. Character is built around a true concern for the people within the organization. It is based on fairness and consistency.
The effectiveness of a true leader is not measured in terms of the leadership he or she exercises. It is measured in the leadership evoked. It is not measured in terms of power over his subordinates but in terms of the power he releases in his subordinates. Leadership is not measured in terms of goals and objectives but it is measured in terms of the accomplishment of others as a result of that leadership. Leadership is not measured in the decisions made, the costs cut, the plans made. It is measured in terms of the growth in confidence, sense of responsibility and acceptance of accountability of the employees that are a result of that leadership.
“The final test of a true leader is that they leave behind in others the conviction and will to carry on.”
Leadership and communication are intertwined. They go together. Leadership without communication is like a gun without a bullet. It may look impressive, but it can’t do anything. Leadership and communication help create solidarity. Solidarity implies a unity within a group that enables it to manifest its strength and exert its influence as a group. Unity implies oneness, especially of what is v
If you are a top sales and marketing candidate, then you’ve probably been held accountable for years and years to produce a certain result that was measurable at your previous employers. If this is you, that’s great news! The fact is, when we talk to sales and marketing candidates, we never cease to be amazed by the number of people who really can’t provide us with an empirical or objective record of their achievements. This is a no-no. Why is that? Because if you have been a top producer and you have consistently hit your numbers, you should know what those numbers were, and maintain a record of them over the years that you can produce to prospective employers; particularly to recruiters.One of the first things that we ask candidates to do if they’re salespeople, sales mangers or marketing managers is to tell us what the metrics were in their previous five years of work. That means what were your goals, and second of all how did you achieve against those goals. Top producers are capable of providing this information. People who fudge the numbers typically make excuses so if you don’t have those numbers at hand go get them. Go back through your old job files, your old history logs, your old employee archive or even contact your previous employers if necessary in order to reconstruct a sales or marketing achievement history for yourself that you can provide to prospective employers. This is probably the most important objective measure that people are looking for in this economy and in this job market. Can the per
“The final test of a true leader is that they leave behind in others the conviction and will to carry on.”
Leadership and communication are intertwined. They go together. Leadership without communication is like a gun without a bullet. It may look impressive, but it can’t do anything. Leadership and communication help create solidarity. Solidarity implies a unity within a group that enables it to manifest its strength and exert its influence as a group. Unity implies oneness, especially of what is varied or diverse in its direction or clarity. This is particularly true when a business is struggling for survival. Unity describes the inner relationships of individual parts making up the whole. It is an achievement that demands the probability of action and leadership. That action, that leadership, if appropriate and precise, leads to trust.
The very first step required after a restructuring process is mass communication. It may be virtually impossible, as President or CEO or COO to get out in the field and talk to every employee face to face. Although that should be a priority follow up during the coarse of the year. An acceptable alternative to reach every employee is tele-conferenceing. However, most companies are not set up for that process. A second alternative is the production of a video tape presentation to every employee simultaneously. Mandatory viewing of every employee at a preselected time is essential. The video should send a positive message addressing the following issues.
• Reasons behind restructuring
• Future objectives
• Commitment to success
• Discussion of survivors and honesty of future actions
• Motivational teamwork discussion
• Framework for future communications
• Discussion of trust and values
• Answering questions posed by employees (at least 30 preselected questions and others asked by panel of employees)
It is a good idea to solicit ahead of time questions to be asked by employees. These questions are the heart of what’s now on the employee’s mind. Do not duck the tough ones. The employees will know and you will lose respect and trust. Face the issues head on with honesty. Supervisors can generate these questions from the employees company wide and submit them for review. Every question does not have to be addressed, but the most relevant to the employees must not be ignored. The answers need to be rehearsed ahead of time. The President facilitates this Q & A session but can direct different members of his executive staff to provide the answers. A hand picked group of line employees should be selected to ask these questions of the executive staff on tape. The tape can be edited to insure a positive message. However, honesty and integrity must be preserved. This is only the first step. Answers must be open, honest, sincere and complete. This is the very first opportunity since the restructuring announcement to demonstrate leadership, respect and trust.
Communication is the breath of life, the first spark in leadership. Communication will hold the company together. Nothing else is so crucial to survival and solidarity. It is especially important that the message is consistent throughout the management team. As important is the demonstration of respect, trust and leadership. However, no one factor plays a more precious role in building and preserving that trust amongst the employees which is a signifying determination of leadership than communication. It is a make or break issue.
It is not only important that the President knows what the CFO and the COO are doing but he must also know what they intend to do under every circumstance. Once those deter
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