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Added for You - Ten Steps to Take the Work out of Work - Replicate Yourself!
Use Your Invoice to Increase Your Value!What does your invoice say?Does your invoice simply list the products or services and the invoice amount? What about the application fee you waive? ...or the extra hours you don't bill your client? My invoice used to simply list the products and services billed to my client and the rate. But, since I revamped my billing system, I've added the various products and services that I normally provide my client without charge. I list the retail rate and note "no charge" next to the rate. My client might have no idea I was providing products and services others would normally charge for unless I specifically list the various items. Just to give you a few ideas... We have a in a manager’s easy access in an ad hoc way as well. In fact the cultural value in their recognising when someone in the team, whilst in the learning phase especially, needs urgent support is very valuable. Clearly this needs some control, but, especially when in the early stages, it will be worth the effort. Accept Failures (and Learn!)Sometimes things go wrong. Mistakes happen. A manager who is prepared to appreciate this is likely to get the best support from their people. Especially when asking them to take some of the load on for delivery of the high standards they expect. Be generous when people make mistakes in their learning and enable them to appreciate it as just that – part of the learning experience – and gain additional value from it. Praise a Job Well DoneWhen managers delegate the work they would usually do themsel Accounting - Explaining The Income StatementIn layman’s terms, what is the income statement? We will look at the various components of the income statement: revenues, cost of goods sold, expenses and net income. Income statements are helpful, because they will give you some history of the business in order to budget for future operations and assess risk of future cash flows. An income statement is also known as a profit-and-loss statement.The nature of the income statement is that it is a reflection of operations over a period of time, i.e., “for the month ended June 30, 2006”, or “for the year ended December 31, 2006”. This is different from the balance sheet, which reflects a certain point in time. Income statements co They say that management can be a lonely place. A manager has to lead from the front, make challenging demands of their people and if part of an organisation, pass on the dictats of the more senior and remote bosses up at the top.Yet, a manager has the accountability to deliver – in fact that’s what they get paid for, so ultimately, they must be the one who puts in the most effort to make their workplace deliver, or else. When a manager tries to delegate, their people don’t always do as they wish for and sometimes that can lead to even more work. So often, managers fall back on that tried and trusted worker who they know will do it just right, at least in their eyes, because that trusted worker is themselves. And that’s hard. So, to make sure that the work they pass down to their people is delivered, there are some ways to make it happen:- - Agree Standards
Standards of output and performance are vital in any organisation, business or team, yet these need to be communicated very openly to all of the people with whom managers work. Yet a step beyond it being a communication exercise is to have their people involved in deciding what standards operate in their team. - Have Clear Expectations
When passing work on, managers need to be clear in how they express and will measure the final result. Without this, those delegated to will not have a clear measure to work towards. These expectations need to be clear on both sides and this checked closely. - Test Understanding
Sometimes though, what seems to be clear is only clear on one side, that of the person passing on the job in hand. So it is very important that what they understand to be expected is also what the job ‘doer’ understands as well. Sometimes, just simply, and in a friendly way, asking for the recipient to repeat back what the expected out come measures will be is enough. - Show the Way
When managers manage, except in the minority of cases, they intimidate their people. It may be they are great managers, but the role is the bit that intimidates, so their people may be reluctant to ask for help in a task they are given. Managers need to be aware of this and ensure that they help their people succeed by showing them the way. It may be literally showing how a taks needs to be done and the expected outcome. It may be sharing some tactics or skills. Not only is this likely to result in success, but it develops the culture of the team in such a way that sharing and supporting become the way things are done. - Seek Feedback
When individuals take on new and often challenging tasks, they need some nurturing. By building in regular progress meetings, especially at the start of a project or delegated task, the feeling of exposure can be lessened. Sure people need their hands held a little, but this is not forever. As they succeed more they will learn that they ‘can’ and this will become less of a requirement. - Measure Progress
When new tasks are taken on, it is important for a manager to show that real and vital progress is being achieved, however small or slow this is. The achievement, step-by-step is energising and those developing new skills and expertise will benefit hugely from the recognition that they are getting somewhere, wherever it is! - Be Available
Getting together with your people when they are in a learning phase is important formally, yet there is also a real benefit in a manager’s easy access in an ad hoc way as well. In fact the cultural value in their recognising when someone in the team, whilst in the learning phase especially, needs urgent support is very valuable. Clearly this needs some control, but, especially when in the early stages, it will be worth the effort. - Accept Failures (and Learn!)
Sometimes things go wrong. Mistakes happen. A manager who is prepared to appreciate this is likely to get the best support from their people. Especially when asking them to take some of the load on for delivery of the high standards they expect. Be generous when people make mistakes in their learning and enable them to appreciate it as just that – part of the learning experience – and gain additional value from it. - Praise a Job Well Done
When managers delegate the work they would usually do themselv Guerrilla Job Hunting TacticsIt is all out war in finding good companies to work for these days. As people scramble for an edge in winning out over other candidates, there are some rules of the hunt that are truly different. There are many articles and advisors who can claim professional expertise in what it takes to find the right job, and much of the advice is sound for many people. The truth is that just about any method people use to find work will eventually lead to positive results as long as the person is willing to persist in looking. Business opportunities are as diverse as the people who run them, and there is a place for just about every type of person imaginable, but the devil is in the details. Thi Agree StandardsStandards of output and performance are vital in any organisation, business or team, yet these need to be communicated very openly to all of the people with whom managers work. Yet a step beyond it being a communication exercise is to have their people involved in deciding what standards operate in their team. - Have Clear Expectations
When passing work on, managers need to be clear in how they express and will measure the final result. Without this, those delegated to will not have a clear measure to work towards. These expectations need to be clear on both sides and this checked closely. - Test Understanding
Sometimes though, what seems to be clear is only clear on one side, that of the person passing on the job in hand. So it is very important that what they understand to be expected is also what the job ‘doer’ understands as well. Sometimes, just simply, and in a friendly way, asking for the recipient to repeat back what the expected out come measures will be is enough. - Show the Way
When managers manage, except in the minority of cases, they intimidate their people. It may be they are great managers, but the role is the bit that intimidates, so their people may be reluctant to ask for help in a task they are given. Managers need to be aware of this and ensure that they help their people succeed by showing them the way. It may be literally showing how a taks needs to be done and the expected outcome. It may be sharing some tactics or skills. Not only is this likely to result in success, but it develops the culture of the team in such a way that sharing and supporting become the way things are done. - Seek Feedback
When individuals take on new and often challenging tasks, they need some nurturing. By building in regular progress meetings, especially at the start of a project or delegated task, the feeling of exposure can be lessened. Sure people need their hands held a little, but this is not forever. As they succeed more they will learn that they ‘can’ and this will become less of a requirement. - Measure Progress
When new tasks are taken on, it is important for a manager to show that real and vital progress is being achieved, however small or slow this is. The achievement, step-by-step is energising and those developing new skills and expertise will benefit hugely from the recognition that they are getting somewhere, wherever it is! - Be Available
Getting together with your people when they are in a learning phase is important formally, yet there is also a real benefit in a manager’s easy access in an ad hoc way as well. In fact the cultural value in their recognising when someone in the team, whilst in the learning phase especially, needs urgent support is very valuable. Clearly this needs some control, but, especially when in the early stages, it will be worth the effort. - Accept Failures (and Learn!)
Sometimes things go wrong. Mistakes happen. A manager who is prepared to appreciate this is likely to get the best support from their people. Especially when asking them to take some of the load on for delivery of the high standards they expect. Be generous when people make mistakes in their learning and enable them to appreciate it as just that – part of the learning experience – and gain additional value from it. - Praise a Job Well Done
When managers delegate the work they would usually do themsel Unsuccessful Applicants Deserve Good Service TooWhen you hire new staff, or put projects out to bid, do your advertisements state: ‘We regret only selected applicants will be informed.’?Think about this policy from the applicant’s point of view. What a horrible fate to endure. As days go by, hope slowly withers and turns to anxiety, resignation or despair.Would it be so difficult for your company to call, send a letter or a simple e-mail thanking unsuccessful applicants for their time – and wishing them all the best?Unsuccessful applicants are active members in the ever-changing business world. They might apply for another position with you in the future. Perhaps they will talk about their experience of your compan er’ understands as well.Sometimes, just simply, and in a friendly way, asking for the recipient to repeat back what the expected out come measures will be is enough. - Show the Way
When managers manage, except in the minority of cases, they intimidate their people. It may be they are great managers, but the role is the bit that intimidates, so their people may be reluctant to ask for help in a task they are given. Managers need to be aware of this and ensure that they help their people succeed by showing them the way. It may be literally showing how a taks needs to be done and the expected outcome. It may be sharing some tactics or skills. Not only is this likely to result in success, but it develops the culture of the team in such a way that sharing and supporting become the way things are done. - Seek Feedback
When individuals take on new and often challenging tasks, they need some nurturing. By building in regular progress meetings, especially at the start of a project or delegated task, the feeling of exposure can be lessened. Sure people need their hands held a little, but this is not forever. As they succeed more they will learn that they ‘can’ and this will become less of a requirement. - Measure Progress
When new tasks are taken on, it is important for a manager to show that real and vital progress is being achieved, however small or slow this is. The achievement, step-by-step is energising and those developing new skills and expertise will benefit hugely from the recognition that they are getting somewhere, wherever it is! - Be Available
Getting together with your people when they are in a learning phase is important formally, yet there is also a real benefit in a manager’s easy access in an ad hoc way as well. In fact the cultural value in their recognising when someone in the team, whilst in the learning phase especially, needs urgent support is very valuable. Clearly this needs some control, but, especially when in the early stages, it will be worth the effort. - Accept Failures (and Learn!)
Sometimes things go wrong. Mistakes happen. A manager who is prepared to appreciate this is likely to get the best support from their people. Especially when asking them to take some of the load on for delivery of the high standards they expect. Be generous when people make mistakes in their learning and enable them to appreciate it as just that – part of the learning experience – and gain additional value from it. - Praise a Job Well Done
When managers delegate the work they would usually do themsel What Are Electronic Checks?What are Electronic Checks?Electronic checks or echecks include the following applications:
• WEB (Internet based)
• ARC (mailed payment check conversion)
• POP (check conversion-POS)
• RCK (NSF check recovery)
• TEL (telephone)
• PPD (consumer pre auth recurring one-time debit)
These applications are called eChecks because the merchant or biller uses a check as a source document for the consumer’s account information (RCK, POP, ARC) or the consumer is prompted to use their check as a reference to provide their account information (WEB, TEL). eChecks are used by merchants and billers as optional payment methods that are faster, mo take on new and often challenging tasks, they need some nurturing. By building in regular progress meetings, especially at the start of a project or delegated task, the feeling of exposure can be lessened.Sure people need their hands held a little, but this is not forever. As they succeed more they will learn that they ‘can’ and this will become less of a requirement. - Measure Progress
When new tasks are taken on, it is important for a manager to show that real and vital progress is being achieved, however small or slow this is. The achievement, step-by-step is energising and those developing new skills and expertise will benefit hugely from the recognition that they are getting somewhere, wherever it is! - Be Available
Getting together with your people when they are in a learning phase is important formally, yet there is also a real benefit in a manager’s easy access in an ad hoc way as well. In fact the cultural value in their recognising when someone in the team, whilst in the learning phase especially, needs urgent support is very valuable. Clearly this needs some control, but, especially when in the early stages, it will be worth the effort. - Accept Failures (and Learn!)
Sometimes things go wrong. Mistakes happen. A manager who is prepared to appreciate this is likely to get the best support from their people. Especially when asking them to take some of the load on for delivery of the high standards they expect. Be generous when people make mistakes in their learning and enable them to appreciate it as just that – part of the learning experience – and gain additional value from it. - Praise a Job Well Done
When managers delegate the work they would usually do themsel Morality in the WorkplaceI have worked in various fields and various establishments over my few years in the employment realm, and while it’s not much experience to speak of, it has revealed to me a good chunk of relevant wisdom about work ethics and morality in the workplace.I cannot say that I have gained the wisdom of man, but I certainly have picked up a thing or two about how the attitudes of employers and employees alike differ from place to place. Some employers believe whole-heartedly that they are the supreme rulers of all that they survey, while others portray a far more humble and unassuming disposition. I am profusely pleased to find that in some cases, an employer can be cool headed enough to in a manager’s easy access in an ad hoc way as well.In fact the cultural value in their recognising when someone in the team, whilst in the learning phase especially, needs urgent support is very valuable. Clearly this needs some control, but, especially when in the early stages, it will be worth the effort. - Accept Failures (and Learn!)
Sometimes things go wrong. Mistakes happen. A manager who is prepared to appreciate this is likely to get the best support from their people. Especially when asking them to take some of the load on for delivery of the high standards they expect. Be generous when people make mistakes in their learning and enable them to appreciate it as just that – part of the learning experience – and gain additional value from it. - Praise a Job Well Done
When managers delegate the work they would usually do themselves, it is a calculated risk. The people they choose to develop in this way, are moving forward with their skills and experience and becoming far more valuable in the workplace – as well as themselves getting much more from their work. Yet there is nothing an individual loves more than praise and ‘thank you’ for a job well done. It gives them a warm feeling of success and recognition and they are then ready for more! - Encourage Onward Delegation
Finally, with the experience that they have been able to successfully take on a bigger role in the task they have delivered well, they can pass on this skill of being 'upgraded' to others they work with - so not only does the boss get a life, then their people start to as well.
This is not just about delegation. It is about developing a capable bunch of people who are enhancing their skills and releasing their own potential. It works in many ways, so that everyone, as well as the boss, is a winner.
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