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Added for You - Marketing Techniques: What Works & What Doesn't for a PC Repair Business
Internet Advertising Without Spending Money ill snowball! This is the best way to build a business: by doing a good job and having a good reputation, with a network of people who sent you to the next customers, stamped with their seal of approval. It doesn’t get any better than that!I have just started in the world of internet marketing. I have always wanted to have the ability to work from home. There are so many benefits, including being my own boss.Due to the fast that I have little money, and I mean little! I had to set a budget for my advertising. It is a big number...ZERO! That's right; my budget right now is absolutely nothing.Let me tell you my secret. Placing free classified ads on the internet. There are a host of places to go to accomplish this unbelievable feat. All one needs to do is just type in "free classified ads" in your favorite search engine and poof, you will turn up thousands of results.You know that saying "you get what you pay for"? That is true with free internet ads. You will not be able to capitalize on all the features a site has. You may not be able to upload a photo, some may not even let you put a web URL, but the fact is you are still getting you name out. Even if you ad is only 35 words I still believe it can be effective.You are going to be limited to the amount of words you can place in a free ad. Most sites I have found are somewhere between 35 to 100 characters. So make sure your ad is concise and to the point.Finally, the ads will expire. Some sooner than others. So make sure you keep a record of this so you can repost your ad after it expires. I hope this information was helpful to you. May you have great success in your endeavors! YELLOW PAGES ADS A Yellow Pages ad is a good thing, but you don’t need to spend the big bucks to get the biggest, most colorful ad, with ALL of your possible services, mother’s maiden name, the history of your business, etc. on it. You need something a little more than the listing (just to stand out from the other guys a little). Your ad should list your company name, address, phone, and some services. One thing that has helped me get business over my competition is that I offer FREE Computer Pickup. People either don’t like to, or don’t know how to, unhook the web of tangled cables to their computer, for fear that they will never get them hooked back up. I offer a FREE Computer Pickup, where I come by and work on their computer right there, or I unhook it for them and take it back to my shop to work on it. And when I return, I don’t just drop it off at the front door, I go in and hook it all back up for them. This is not only a HUGE benefit of them going with me over my competition (who is standing behind a pretty glass case, waiting for business to come through the door), but also shows that I really did fix their computer and it now works and works better. It is a reassurance factor and builds credibility. In a Yellow Pages Ad, you can get carried away by trying to do a long sales pitch, when, in fact, you can just list a few important things you do, and tell them to visit your website for the full details. This gets them to your website and there you can give them the full scoop and exactly how you can help them. Just don’t spend $100 or $500 The Cost of Stress in the Workplace Following are techniques that I tried, how they failed or succeeded, what works and what doesn’t and why. I show many different ways of advertising your new PC Repair Business, and what to avoid. I also show several unique types of advertising that get good results, which you may have never heard of before, but they work! There is a lot here to read, but you won’t regret learning everything that I have to show you. Don’t make the same mistake I did, with trial and error. Let me show you what works. Enjoy!The impact of stress in the workplace is a staggering $300,000,000! This is roughly $7,500 per employee, spent annually in the U.S. on stress-related compensation claims, reduced productivity, absenteeism, health insurance costs, direct medical expenses and employee turnover. Just reading that statistic can cause you stress!Because it doesn’t show up as a line item number in the budget, companies are not addressing this very expensive issue. Time after time I watch companies concerned about improving the bottom line do exactly the opposite of what they should be doing.Someone decides they need to have fewer employees doing more work for the same pay in order to improve expenses because on paper this looks like a savings, when in fact, that decision is actually increasing expenses! Turnover, production errors, damage to customer relations, and sick leave cost more than what is thought to be saved by these actions.Depression is the single most frequent cause of sick leave days and with so many short-staffed situations, the burden on the remaining workers is overwhelming, and they just shut down to about ? of their capability. Today’s new employees are not going to tolerate such managerial actions as their grandparents did.The top three causes of stress that management have an opportunity to correct and reduce the stress in the workforce:1. The demands of the jobThis is the greatest factor of stress in both managerial and n NEWSPAPER ADS I knew quite a bit about graphic design (being a graphic designer for many years), so I would put an appetizing ad, no, in fact, a COUPON, in the local newspaper. People are always looking for a discount. And EVERYONE has computer problems. So I should just get swamped with business just off this one ad. NOPE! I got one phone call from my ad. I had placed the ad in the local newspaper (our city’s main newspaper) which went to 33,000 homes, and I had it come out on the biggest readership day: Sunday. The ad I placed was a professionally-designed Computer Tune-up ad that I had done, giving them a discount from the regular price of $69, to $49. They were saving $20! It was an incredible deal! But I only had one response. Why? What did I do wrong? Unfortunately, I was forced to use a horrible, red border. It is HUGE! In order to get the deal I was getting for this ad, my ad had to be put in with a couple of other ads (not related to the computer business) and have an ice cream-looking coupon border around it. The ad had all of the elements of a good coupon. It has a GREAT deal! You are saving $20 off the regular price (this is the next best thing to FREE – a dollar value of savings). They have to act now (call to action) because it is for a limited time and expires in two weeks. People are graphic in nature and the picture of the computer and the words, “Computer Help!” in the screen will identify with people having computer problems. The headline is bold and heavy, it stands out from the rest – so that you don’t have a paragraph of information that people won’t read, and it speaks directly to people having a slow computer (everyone has a slow computer). Then it goes on to explain the headline in more detail with a subhead. Plus, there is a GUARANTEE of a speed increase. You CAN’T go wrong with an ad like this, can you? Well, I did. I don’t believe that the ad is evil and doesn’t work. I believe that I had the ad where people don’t look. Whenever you get ready to do any type of advertisement, you should test-market it, first. Whether it is an ad, a website (or page), direct marketing (such as mailers, mailed brochures or ads), etc., you should test it on different types of people to see how they will respond, and record their responses. In the case of the ad, I should have passed this ad out to several people and got their responses of the ad. I should have then placed this ad on a page with several other similar ads and got responses from different people looking at the entire page of ads, had them put down the page, and asked them to tell me what stood out. Could they remember any good deals? This would tell me if my ad would stand out in a newspaper, among other similar ads. In my particular instance of only getting one response from my “great” ad, it was literally buried in with other ads that looked similar to mine. In fact, my ad was not even on a page with other services, but “hidden” on a series of pages that had nothing at all to do with what I was offering, or computers, or even a story about a computer… nothing! People who would be looking for my type of service were not going to look where my ad was, and that is the lesson: PUT YOUR AD WHERE YOUR POTENTIAL CUSTOMERS WILL LOOK, NOT WHERE YOU GET A GOOD DEAL ON ADVERTISING ! and DO TEST MARKETING. After my ad came out, I gave my wife the newspaper and asked her to find my ad (test marketing after the advertising came out… too little, too late). It took her TWO TIMES of going through the newspaper, page-by-page (and this is a small city newspaper) to find my ad (and she knew what to look for and what the ad looked like). So how are potential customers going to find my ad if they don’t even know that they need to look for it??? They won’t! Think of it like this… if you want to sell motorcycle parts, put your ad in a motorcycle magazine. You have to think like the customer. A customer wants motorcycle parts, so where should they go? They start looking at places that sell motorcycles and accessories, groups that are associated with motorcycles, magazines that cater to the motorcycle crowd, message boards and websites that are all about motorcycles. You may or may not go to the newspaper and look through every page and see if someone is selling motorcycle parts. In fact, it is probably safe to say that a person looking for motorcycle parts won’t leaf through pages of articles in a newspaper, looking for motorcycle parts. They may look through the only place in the newspaper that they think might list places that sell motorcycle parts, and that would be the business section of the newspaper and/or the classifieds. So, if you were in the business of selling motorcycle parts, you would want to have an ad right where your potential customer expects to find an ad for motorcycle parts. Place the ad in those sections ONLY. Do not place it where I did (in the middle of a bunch of articles) because I got a good deal. So, in case your eyes just rolled back in your head, here is the gist of what I just said… when placing an ad for PC Repair in your local newspaper, either place it in the Business Listing for Services in your area, or place it in the proper classified sections, where people will look for your type of service. Do a test: ask a few people you know where they would look in your local newspaper if they needed PC Repair Help. Let’s say that their computer was running extremely slow and they needed help before they pulled out the rest of their hair, where in the newspaper would they look. Ask at least 10 people. And whatever the majority is, that is where you should place the ad (no matter how much it costs). If not, you are just wasting your money. Remember to always think like your customer. WORD OF MOUTH ADVERTISING Once I started getting customers, because I always did a little extra for the customers, I received really good word-of-mouth advertising and referrals. Referrals are gold! When you can call or stop by and see someone about computer problems that you already know that are having (from their friend or relative) and you can drop a name of someone they know who sent you, you are as good as IN THE DOOR! If your service was good for their friend, it will be good for them. And when you have the name of their friend, it is like you are their friend as well. One way to get referrals from your customers is before you are completely done with the job you are doing for them, and they can see a definite improvement, give them a piece of paper and a pencil and ask them to write down 3 friends or relatives of theirs who could benefit just like they did. Most of the time they will be happy to give you the names, if you have made them happy. If you do this at every job, your business will snowball! This is the best way to build a business: by doing a good job and having a good reputation, with a network of people who sent you to the next customers, stamped with their seal of approval. It doesn’t get any better than that! YELLOW PAGES ADS A Yellow Pages ad is a good thing, but you don’t need to spend the big bucks to get the biggest, most colorful ad, with ALL of your possible services, mother’s maiden name, the history of your business, etc. on it. You need something a little more than the listing (just to stand out from the other guys a little). Your ad should list your company name, address, phone, and some services. One thing that has helped me get business over my competition is that I offer FREE Computer Pickup. People either don’t like to, or don’t know how to, unhook the web of tangled cables to their computer, for fear that they will never get them hooked back up. I offer a FREE Computer Pickup, where I come by and work on their computer right there, or I unhook it for them and take it back to my shop to work on it. And when I return, I don’t just drop it off at the front door, I go in and hook it all back up for them. This is not only a HUGE benefit of them going with me over my competition (who is standing behind a pretty glass case, waiting for business to come through the door), but also shows that I really did fix their computer and it now works and works better. It is a reassurance factor and builds credibility. In a Yellow Pages Ad, you can get carried away by trying to do a long sales pitch, when, in fact, you can just list a few important things you do, and tell them to visit your website for the full details. This gets them to your website and there you can give them the full scoop and exactly how you can help them. Just don’t spend $100 or $500 How To Answer Employee Surveys in two weeks. People are graphic in nature and the picture of the computer and the words, “Computer Help!” in the screen will identify with people having computer problems. The headline is bold and heavy, it stands out from the rest – so that you don’t have a paragraph of information that people won’t read, and it speaks directly to people having a slow computer (everyone has a slow computer). Then it goes on to explain the headline in more detail with a subhead. Plus, there is a GUARANTEE of a speed increase. You CAN’T go wrong with an ad like this, can you? Well, I did. I don’t believe that the ad is evil and doesn’t work. I believe that I had the ad where people don’t look.It's not only customer service that businesses are concerned about. Everyone knows that a business is only as good as its employees. Clearly, hiring good employees is the key to a good business. Of course, hiring them is a different matter from keeping them, and a more crucial one at that. So don't be surprised if a notice or memo about employee surveys is making rounds in your office. Your employer just wants to gauge your satisfaction about the company. But more than simple yes/no options, employee surveys are meant to gauge your interest in staying with the company. Corporate longevity is determined by several factors that the surveys sought to address.But before sitting down to answer employee surveys with haphazard clicks and checks, consider what the surveys mean to you. These surveys could be your chance to let the management know about your work problems. On the other hand, this is also a chance to express gratitude for your employer. These are opportunities to communicate with your employer. Most employees waste these opportunities by treating the surveys as chores and answering whatever. They claim that they are dissatisfied with their pay or with the company in general. But the management don't know that problems existed because the employees themselves bungled up the surveys.There are no step-by-step methods to answer surveys, only guidelines. Read through the survey and the introductory letter. These will inform you about the purpose o Whenever you get ready to do any type of advertisement, you should test-market it, first. Whether it is an ad, a website (or page), direct marketing (such as mailers, mailed brochures or ads), etc., you should test it on different types of people to see how they will respond, and record their responses. In the case of the ad, I should have passed this ad out to several people and got their responses of the ad. I should have then placed this ad on a page with several other similar ads and got responses from different people looking at the entire page of ads, had them put down the page, and asked them to tell me what stood out. Could they remember any good deals? This would tell me if my ad would stand out in a newspaper, among other similar ads. In my particular instance of only getting one response from my “great” ad, it was literally buried in with other ads that looked similar to mine. In fact, my ad was not even on a page with other services, but “hidden” on a series of pages that had nothing at all to do with what I was offering, or computers, or even a story about a computer… nothing! People who would be looking for my type of service were not going to look where my ad was, and that is the lesson: PUT YOUR AD WHERE YOUR POTENTIAL CUSTOMERS WILL LOOK, NOT WHERE YOU GET A GOOD DEAL ON ADVERTISING ! and DO TEST MARKETING. After my ad came out, I gave my wife the newspaper and asked her to find my ad (test marketing after the advertising came out… too little, too late). It took her TWO TIMES of going through the newspaper, page-by-page (and this is a small city newspaper) to find my ad (and she knew what to look for and what the ad looked like). So how are potential customers going to find my ad if they don’t even know that they need to look for it??? They won’t! Think of it like this… if you want to sell motorcycle parts, put your ad in a motorcycle magazine. You have to think like the customer. A customer wants motorcycle parts, so where should they go? They start looking at places that sell motorcycles and accessories, groups that are associated with motorcycles, magazines that cater to the motorcycle crowd, message boards and websites that are all about motorcycles. You may or may not go to the newspaper and look through every page and see if someone is selling motorcycle parts. In fact, it is probably safe to say that a person looking for motorcycle parts won’t leaf through pages of articles in a newspaper, looking for motorcycle parts. They may look through the only place in the newspaper that they think might list places that sell motorcycle parts, and that would be the business section of the newspaper and/or the classifieds. So, if you were in the business of selling motorcycle parts, you would want to have an ad right where your potential customer expects to find an ad for motorcycle parts. Place the ad in those sections ONLY. Do not place it where I did (in the middle of a bunch of articles) because I got a good deal. So, in case your eyes just rolled back in your head, here is the gist of what I just said… when placing an ad for PC Repair in your local newspaper, either place it in the Business Listing for Services in your area, or place it in the proper classified sections, where people will look for your type of service. Do a test: ask a few people you know where they would look in your local newspaper if they needed PC Repair Help. Let’s say that their computer was running extremely slow and they needed help before they pulled out the rest of their hair, where in the newspaper would they look. Ask at least 10 people. And whatever the majority is, that is where you should place the ad (no matter how much it costs). If not, you are just wasting your money. Remember to always think like your customer. WORD OF MOUTH ADVERTISING Once I started getting customers, because I always did a little extra for the customers, I received really good word-of-mouth advertising and referrals. Referrals are gold! When you can call or stop by and see someone about computer problems that you already know that are having (from their friend or relative) and you can drop a name of someone they know who sent you, you are as good as IN THE DOOR! If your service was good for their friend, it will be good for them. And when you have the name of their friend, it is like you are their friend as well. One way to get referrals from your customers is before you are completely done with the job you are doing for them, and they can see a definite improvement, give them a piece of paper and a pencil and ask them to write down 3 friends or relatives of theirs who could benefit just like they did. Most of the time they will be happy to give you the names, if you have made them happy. If you do this at every job, your business will snowball! This is the best way to build a business: by doing a good job and having a good reputation, with a network of people who sent you to the next customers, stamped with their seal of approval. It doesn’t get any better than that! YELLOW PAGES ADS A Yellow Pages ad is a good thing, but you don’t need to spend the big bucks to get the biggest, most colorful ad, with ALL of your possible services, mother’s maiden name, the history of your business, etc. on it. You need something a little more than the listing (just to stand out from the other guys a little). Your ad should list your company name, address, phone, and some services. One thing that has helped me get business over my competition is that I offer FREE Computer Pickup. People either don’t like to, or don’t know how to, unhook the web of tangled cables to their computer, for fear that they will never get them hooked back up. I offer a FREE Computer Pickup, where I come by and work on their computer right there, or I unhook it for them and take it back to my shop to work on it. And when I return, I don’t just drop it off at the front door, I go in and hook it all back up for them. This is not only a HUGE benefit of them going with me over my competition (who is standing behind a pretty glass case, waiting for business to come through the door), but also shows that I really did fix their computer and it now works and works better. It is a reassurance factor and builds credibility. In a Yellow Pages Ad, you can get carried away by trying to do a long sales pitch, when, in fact, you can just list a few important things you do, and tell them to visit your website for the full details. This gets them to your website and there you can give them the full scoop and exactly how you can help them. Just don’t spend $100 or $500 Know Your Client - The First Rule of Business Coaching
Whilst the very best coaches have undertaken independently accredited training and or have years of experience with clients, new self-assessment questionnaires are coming available which is evolving coaching into a far more focused activity. And that is to the benefit of coach/client relationships for the following reasons:- Key Areas Results from assessments enable the coach and client to understand key areas for development and the client can then choose which will be most beneficial.Focus Assessments focus the coaching conversation on where it best adds value both to the individual and the organisation.Build on Success As well as areas when underperformance might be an issue, strengths are also identified and can be utilised to improve areas needing attention. Thus making progress easier.Starting Point With an initial assessment process, there is a ‘stake in the ground’ for where the client is starting from. This can be reassessed later in the development process to show development is happening.Cost-Effective Focusing on just where need is greatest means that value is created most cost-effectively for both the client and the organisation.Quick Progress By really focusing on key development needs, identified accurately using the assessment process, results are seen quickly, which builds the client’s confidence. After my ad came out, I gave my wife the newspaper and asked her to find my ad (test marketing after the advertising came out… too little, too late). It took her TWO TIMES of going through the newspaper, page-by-page (and this is a small city newspaper) to find my ad (and she knew what to look for and what the ad looked like). So how are potential customers going to find my ad if they don’t even know that they need to look for it??? They won’t! Think of it like this… if you want to sell motorcycle parts, put your ad in a motorcycle magazine. You have to think like the customer. A customer wants motorcycle parts, so where should they go? They start looking at places that sell motorcycles and accessories, groups that are associated with motorcycles, magazines that cater to the motorcycle crowd, message boards and websites that are all about motorcycles. You may or may not go to the newspaper and look through every page and see if someone is selling motorcycle parts. In fact, it is probably safe to say that a person looking for motorcycle parts won’t leaf through pages of articles in a newspaper, looking for motorcycle parts. They may look through the only place in the newspaper that they think might list places that sell motorcycle parts, and that would be the business section of the newspaper and/or the classifieds. So, if you were in the business of selling motorcycle parts, you would want to have an ad right where your potential customer expects to find an ad for motorcycle parts. Place the ad in those sections ONLY. Do not place it where I did (in the middle of a bunch of articles) because I got a good deal. So, in case your eyes just rolled back in your head, here is the gist of what I just said… when placing an ad for PC Repair in your local newspaper, either place it in the Business Listing for Services in your area, or place it in the proper classified sections, where people will look for your type of service. Do a test: ask a few people you know where they would look in your local newspaper if they needed PC Repair Help. Let’s say that their computer was running extremely slow and they needed help before they pulled out the rest of their hair, where in the newspaper would they look. Ask at least 10 people. And whatever the majority is, that is where you should place the ad (no matter how much it costs). If not, you are just wasting your money. Remember to always think like your customer. WORD OF MOUTH ADVERTISING Once I started getting customers, because I always did a little extra for the customers, I received really good word-of-mouth advertising and referrals. Referrals are gold! When you can call or stop by and see someone about computer problems that you already know that are having (from their friend or relative) and you can drop a name of someone they know who sent you, you are as good as IN THE DOOR! If your service was good for their friend, it will be good for them. And when you have the name of their friend, it is like you are their friend as well. One way to get referrals from your customers is before you are completely done with the job you are doing for them, and they can see a definite improvement, give them a piece of paper and a pencil and ask them to write down 3 friends or relatives of theirs who could benefit just like they did. Most of the time they will be happy to give you the names, if you have made them happy. If you do this at every job, your business will snowball! This is the best way to build a business: by doing a good job and having a good reputation, with a network of people who sent you to the next customers, stamped with their seal of approval. It doesn’t get any better than that! YELLOW PAGES ADS A Yellow Pages ad is a good thing, but you don’t need to spend the big bucks to get the biggest, most colorful ad, with ALL of your possible services, mother’s maiden name, the history of your business, etc. on it. You need something a little more than the listing (just to stand out from the other guys a little). Your ad should list your company name, address, phone, and some services. One thing that has helped me get business over my competition is that I offer FREE Computer Pickup. People either don’t like to, or don’t know how to, unhook the web of tangled cables to their computer, for fear that they will never get them hooked back up. I offer a FREE Computer Pickup, where I come by and work on their computer right there, or I unhook it for them and take it back to my shop to work on it. And when I return, I don’t just drop it off at the front door, I go in and hook it all back up for them. This is not only a HUGE benefit of them going with me over my competition (who is standing behind a pretty glass case, waiting for business to come through the door), but also shows that I really did fix their computer and it now works and works better. It is a reassurance factor and builds credibility. In a Yellow Pages Ad, you can get carried away by trying to do a long sales pitch, when, in fact, you can just list a few important things you do, and tell them to visit your website for the full details. This gets them to your website and there you can give them the full scoop and exactly how you can help them. Just don’t spend $100 or $500 Computerized Time Clocks If you have a business with a number of employees, then you need to keep track of the hours they work for reporting and payroll purposes. A computerized time clock system is a great solution, allowing you to track employee hours and collate all the information together into management reports. These reports can then be used to produce the payroll, or with some time clock systems the data can be fed directly into the payroll computer system.Computerized time clock systems can be found to suit any size of organization, as they're available in a variety of capacities and configurations. You can have one or more access points for the time clock system, depending on the size of your organization, and only need an ordinary PC or computer system to manage everything. The access unit or units collect the time in and time out data of every employee, then feeds it through to the main computer. Combined together, these two elements form the computerized time clock system.The good thing about a computerized time clock system is that once it's set up, it basically runs automatically. All you need to do is harvest the required data for reports, or convert it into payroll information, and that's it. Most systems will allow for non-standard variations to the system, for payroll purposes, including holiday, overtime, shift and other workplace payment policies.There are a wide variety of access units available, depending on the size and scale of your or So, in case your eyes just rolled back in your head, here is the gist of what I just said… when placing an ad for PC Repair in your local newspaper, either place it in the Business Listing for Services in your area, or place it in the proper classified sections, where people will look for your type of service. Do a test: ask a few people you know where they would look in your local newspaper if they needed PC Repair Help. Let’s say that their computer was running extremely slow and they needed help before they pulled out the rest of their hair, where in the newspaper would they look. Ask at least 10 people. And whatever the majority is, that is where you should place the ad (no matter how much it costs). If not, you are just wasting your money. Remember to always think like your customer. WORD OF MOUTH ADVERTISING Once I started getting customers, because I always did a little extra for the customers, I received really good word-of-mouth advertising and referrals. Referrals are gold! When you can call or stop by and see someone about computer problems that you already know that are having (from their friend or relative) and you can drop a name of someone they know who sent you, you are as good as IN THE DOOR! If your service was good for their friend, it will be good for them. And when you have the name of their friend, it is like you are their friend as well. One way to get referrals from your customers is before you are completely done with the job you are doing for them, and they can see a definite improvement, give them a piece of paper and a pencil and ask them to write down 3 friends or relatives of theirs who could benefit just like they did. Most of the time they will be happy to give you the names, if you have made them happy. If you do this at every job, your business will snowball! This is the best way to build a business: by doing a good job and having a good reputation, with a network of people who sent you to the next customers, stamped with their seal of approval. It doesn’t get any better than that! YELLOW PAGES ADS A Yellow Pages ad is a good thing, but you don’t need to spend the big bucks to get the biggest, most colorful ad, with ALL of your possible services, mother’s maiden name, the history of your business, etc. on it. You need something a little more than the listing (just to stand out from the other guys a little). Your ad should list your company name, address, phone, and some services. One thing that has helped me get business over my competition is that I offer FREE Computer Pickup. People either don’t like to, or don’t know how to, unhook the web of tangled cables to their computer, for fear that they will never get them hooked back up. I offer a FREE Computer Pickup, where I come by and work on their computer right there, or I unhook it for them and take it back to my shop to work on it. And when I return, I don’t just drop it off at the front door, I go in and hook it all back up for them. This is not only a HUGE benefit of them going with me over my competition (who is standing behind a pretty glass case, waiting for business to come through the door), but also shows that I really did fix their computer and it now works and works better. It is a reassurance factor and builds credibility. In a Yellow Pages Ad, you can get carried away by trying to do a long sales pitch, when, in fact, you can just list a few important things you do, and tell them to visit your website for the full details. This gets them to your website and there you can give them the full scoop and exactly how you can help them. Just don’t spend $100 or $500 The Right Financial Advisor for You ill snowball! This is the best way to build a business: by doing a good job and having a good reputation, with a network of people who sent you to the next customers, stamped with their seal of approval. It doesn’t get any better than that!Financial Advisors come from varied backgrounds, wear different hats and offer vastly different services. So, that begs the question, “What makes an advisor from Merrill Lynch, or UBS, or MetLife, or another firm, big or small, different from any other?”That's a great question – one I get asked all the time. But, the question I often sense lurking well below the surface is one far more rarely asked, if ever. That question is, ... “Who is the right advisor for me and my family?”Slick slogans and fancy websites aside, one thing is sure. It's way harder than ever before to determine who's who in the financial industry and answer that question.Just a few short years ago there were clear differences between financial service firms, their representatives and the services they offered. Banks existed to help consumers save money or get loans. Stock brokers worked for wirehouses and broker/dealers and sold securities. Mutual Funds sold shares directly or through their own sales representatives. And, insurance companies sold insurance through their agents.Today, once clear lines have evaporated. Now, there is one broad, and somewhat murky, financial services sector populated with many types of financial service providers and many types of financial advisors. The relaxation of industry regulations, industry consolidation, the subtle, and ongoing, shift from transaction based business to fee based business, and the trend toward small independent f YELLOW PAGES ADS A Yellow Pages ad is a good thing, but you don’t need to spend the big bucks to get the biggest, most colorful ad, with ALL of your possible services, mother’s maiden name, the history of your business, etc. on it. You need something a little more than the listing (just to stand out from the other guys a little). Your ad should list your company name, address, phone, and some services. One thing that has helped me get business over my competition is that I offer FREE Computer Pickup. People either don’t like to, or don’t know how to, unhook the web of tangled cables to their computer, for fear that they will never get them hooked back up. I offer a FREE Computer Pickup, where I come by and work on their computer right there, or I unhook it for them and take it back to my shop to work on it. And when I return, I don’t just drop it off at the front door, I go in and hook it all back up for them. This is not only a HUGE benefit of them going with me over my competition (who is standing behind a pretty glass case, waiting for business to come through the door), but also shows that I really did fix their computer and it now works and works better. It is a reassurance factor and builds credibility. In a Yellow Pages Ad, you can get carried away by trying to do a long sales pitch, when, in fact, you can just list a few important things you do, and tell them to visit your website for the full details. This gets them to your website and there you can give them the full scoop and exactly how you can help them. Just don’t spend $100 or $500 every month to tell a story that you can do for free on a website. Here is my Yellow Pages Ad. I spend $50 per month on this ad: www.LapeerTechGroup.com BROCHURES & BUSINESS CARDS Of course, you definitely need something to leave with potential and current customers. You absolutely MUST have a brochure and business card, and NOT the peel-off or perforated card stock you get from your local office supply store, and print them off on your ink jet printer! Your brochures and business cards are sometimes the only thing that a potential customer will see that represents your company. Now, you may work out of your home, but you don’t want it to look like you do. You want to appear as if you are a HUGE computer company, capable of handling any of their computer needs. A basement business card job doesn’t say that. If you want to gain good credibility, spend a little money and get commercially-printed brochures and business cards. You will want a good image design (designed by a professional) with raised ink on the business cards and some kind of color (no black and white business cards or brochures). If you can afford it, get matching business cards and brochures, with the brochures on a white or ivory, gloss stock (like a 70# gloss text). You don’t want it to look like you photocopied the brochures. And it is proven that by adding some color to your marketing pieces, your responses are MUCH higher, than with black and white. And by having matching business cards and brochures (the same color stock and printing), you show your potential customers that you have it together and this isn’t some basement operation (although it might be). Appearance and perception is everything. And your marketing material represents how you appear to your customers. Don’t skip corners here; you will regret it and it will cost you more money doing it the hard way. Trust me! If you would like to have the rest of this article, in the form of a 15-page “Marketing Techniques… What Works and What Doesn’t For a PC Repair Business”, along with accounting forms for a PC Repair Business, a PC Repair Business Website FULL of Content, Step-by-Step How-to’s and much, much more, visit http://www.LapeerTechGroup.com/businessplan.asp for all of the details.
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