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    your products or your customer service, cite these accolades in your sales letters, with the client’s permission, of course. Solicit these testimonials often, and file them. Wherever possible, use the testimonials that s
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    A person or business that might buy from you is called a prospect. But they might just as accurately be called a skeptic. We live in the age of the spam filter. And call-display. We live in what fellow-copywriter Herschell Gordon Lewis calls, “The Age of Skepticism.”

    Your sales letters must overcome your reader’s built-in baloney detector. Your prospective customers are on their guard. Here, in no particular order, are some tips on how to prove your trustworthiness on paper.

    1. Third-party endorsements

    If your product has won an industry award for innovation, say so. If your service was ranked among the top 10 in your industry by a trade publication or other impartial group, mention that. Leverage the positive press you’ve received.

    2. Testimonials

    If your clients have said kind things about your company, your products or your customer service, cite these accolades in your sales letters, with the client’s permission, of course. Solicit these testimonials often, and file them. Wherever possible, use the testimonials that sp

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    ll Gordon Lewis calls, “The Age of Skepticism.”

    Your sales letters must overcome your reader’s built-in baloney detector. Your prospective customers are on their guard. Here, in no particular order, are some tips on how to prove your trustworthiness on paper.

    1. Third-party endorsements

    If your product has won an industry award for innovation, say so. If your service was ranked among the top 10 in your industry by a trade publication or other impartial group, mention that. Leverage the positive press you’ve received.

    2. Testimonials

    If your clients have said kind things about your company, your products or your customer service, cite these accolades in your sales letters, with the client’s permission, of course. Solicit these testimonials often, and file them. Wherever possible, use the testimonials that s

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    n how to prove your trustworthiness on paper.

    1. Third-party endorsements

    If your product has won an industry award for innovation, say so. If your service was ranked among the top 10 in your industry by a trade publication or other impartial group, mention that. Leverage the positive press you’ve received.

    2. Testimonials

    If your clients have said kind things about your company, your products or your customer service, cite these accolades in your sales letters, with the client’s permission, of course. Solicit these testimonials often, and file them. Wherever possible, use the testimonials that s

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    industry by a trade publication or other impartial group, mention that. Leverage the positive press you’ve received.

    2. Testimonials

    If your clients have said kind things about your company, your products or your customer service, cite these accolades in your sales letters, with the client’s permission, of course. Solicit these testimonials often, and file them. Wherever possible, use the testimonials that s

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    your products or your customer service, cite these accolades in your sales letters, with the client’s permission, of course. Solicit these testimonials often, and file them. Wherever possible, use the testimonials that speak to the concerns and challenges facing each particular prospect that you write to. To increase believability, cite the full name, job title and company (and website if the testimonial appears online) of each person who gives a testimonial.

    3. Industry accreditation

    If your company is ISO 9000 certified, and if that is of value to your prospects, say so. If you are members of your industry association, or the Better Business Bureau, and if saying so will increase your believability, mention that as well.

    4. Longevity

    The longer you have been in business, the easier you are to trust. So mention your years in business or the year you were founded, whichever sounds the most impressive and plausible.

    5. Industry leadership

    Are you the leader in your industry? That’s worth a mention. Yo

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