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Added for You - How To Develop Great Presentation Skills - 7 Strategies for Tackling Questions You Don't Know Part 1
Your business brand says a lot about you and your business. If you create a strong brand image, it will elevate you above your peers and provide a good model for your product and service development as well as a sound foundation from which to expand your business. So what is Branding? Many people think that having a logo and maybe a short des
2. Let me check and get back to you
This is the most common saver and it works well if you do three things. First, write the question down. Show them. Make sure everyone knows you are writing the question down. Second, tell the questioner exactly when you will get back to them. Give them the exact time and date. Can you get back t
Ah, the land of ROI-ification. A land where e-mails are opened and links are clicked and phones ring by the minute. Is this utopia? Or arms-length reality? Once you apply these proven strategies, you just might find out.But first, a look at the state of your website.What a big website you have, grandmother! Many corporate websites are little more than online
At this moment, the key is to be honest. However, admitting, “I don't know”, in response to a direct question from the audience can ruin you immediately. What we want to do is to maintain credibility and integrity. Remember, no one can know the answer to every question. The audience does understand. It is how such situation is handled that separates great presenters from the amateurs. I have identified the following seven strategies that you can follow to handle even the toughest questions with confidence. In Part 1 article, I will touch on three of them.
1. Toss it Back
Repeat the question again and toss it back to your audience, “Good question. Anyone here have any experience with that?” When you allow the audience to help you, they will save you without ever realizing it. This is not passing the buck but tapping on the knowledge and energy of the audience. Besides from experience, the audience loves this because they like to get involved and for some they love to show off their knowledge. After getting the contributions from the audience, make sure you summarize the discussion. Always always add your own ideas so that you continue to portray as the expert in that topic (you should use the short moments when the audience are airing their insights to quickly churn out ideas). If its done properly, it will help you maintain control and authority.
2. Let me check and get back to you
This is the most common saver and it works well if you do three things. First, write the question down. Show them. Make sure everyone knows you are writing the question down. Second, tell the questioner exactly when you will get back to them. Give them the exact time and date. Can you get back to
Do you know what to expect when applying for a new job? Most job seekers are under the impression that employers only check the references listed on your resume or application. This is an inherently false assumption. A recent People Search News article reported that more than 80% of all business now performs comprehensive background checks on all potential employees, compa
1. Toss it Back
Repeat the question again and toss it back to your audience, “Good question. Anyone here have any experience with that?” When you allow the audience to help you, they will save you without ever realizing it. This is not passing the buck but tapping on the knowledge and energy of the audience. Besides from experience, the audience loves this because they like to get involved and for some they love to show off their knowledge. After getting the contributions from the audience, make sure you summarize the discussion. Always always add your own ideas so that you continue to portray as the expert in that topic (you should use the short moments when the audience are airing their insights to quickly churn out ideas). If its done properly, it will help you maintain control and authority.
2. Let me check and get back to you
This is the most common saver and it works well if you do three things. First, write the question down. Show them. Make sure everyone knows you are writing the question down. Second, tell the questioner exactly when you will get back to them. Give them the exact time and date. Can you get back t
As a food retailer, do you provide shopping bags to your customers? Is your company inadvertently contributing to the litter problem in the United States? Over the last twenty years, plastic or polyethylene shopping bags have become very common in the United States. Although they require less energy to produce and they generate less solid waste than paper bags, plastic
Repeat the question again and toss it back to your audience, “Good question. Anyone here have any experience with that?” When you allow the audience to help you, they will save you without ever realizing it. This is not passing the buck but tapping on the knowledge and energy of the audience. Besides from experience, the audience loves this because they like to get involved and for some they love to show off their knowledge. After getting the contributions from the audience, make sure you summarize the discussion. Always always add your own ideas so that you continue to portray as the expert in that topic (you should use the short moments when the audience are airing their insights to quickly churn out ideas). If its done properly, it will help you maintain control and authority.
2. Let me check and get back to you
This is the most common saver and it works well if you do three things. First, write the question down. Show them. Make sure everyone knows you are writing the question down. Second, tell the questioner exactly when you will get back to them. Give them the exact time and date. Can you get back t
Business cards can be an ongoing advertisement of your business. Unlike flyers they will not just be tossed away in the nearest trash can. Most people tend to keep these cards in a safe place to be referred to whenever they are looking for something in particular.If you look at this little card as being more than just an introduction to your business you will disc
2. Let me check and get back to you
This is the most common saver and it works well if you do three things. First, write the question down. Show them. Make sure everyone knows you are writing the question down. Second, tell the questioner exactly when you will get back to them. Give them the exact time and date. Can you get back t
Whether you're job hunting for the first time or for your next job, conducting a job search is one of the toughest 'jobs' in the world. For any job search, there are three basic steps you need to take in order to be successful.You might be surprised to learn that hundreds of job seekers every day overlook these basic steps. In other words, you can do just a few thin
2. Let me check and get back to you
This is the most common saver and it works well if you do three things. First, write the question down. Show them. Make sure everyone knows you are writing the question down. Second, tell the questioner exactly when you will get back to them. Give them the exact time and date. Can you get back to them by the end of the day? Can you get back to them after lunch? You must and I stress, you must get back to them at your promised date and time. Or else there goes your credibility. Third, be sure to get the questioner’s contact information if you don’t have it. Again, write it down and make sure everyone sees it. These three actions make this strategy very powerful. It is not trying to put up a “smoke screen”. What we want to do is to show that we too want to learn more and in the process impress the audience.
3. Tit for Tat
Ok, what I mean by Tit for Tat is that you answer the question with another question. Yes! Sometimes questions are too narrow or too general to answer. Reserve the right, as the expert, to open a question up or close it down by asking a question in response. Questions like "What do you gain by knowing this?" "What is your objective with this question? If you require a certain function, product, (fill in the blanks), I can help you in this way". Such questions normally diffuse that difficult moment you are facing.
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