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    Your Business Identity
    Customer Service Is No Longer EnoughToo many organizations today focus on the image they have as opposed to their identity. Most medium and large sized organizations have some type of customer service training program for all front line staff. This training usually focuses on service and escalation procedures, handling difficult customer situations, and how to keep a positive attitude and smile when working with customers. Some organizations have facilitated their staff’s mastery of these skills and procedures. You will spot these companies anytime you have a problem. They immediately know what to do, who to call, and what their policy sa
    y workshops, we have a name for the physical space from which you will present. (No, this place is not called "Hell!") This area is called the Magic Circle. In it, you must grow larger, more vivid, mo
    Freelance Work: The Changing Face of Employment
    The world sure is changing, and if you look at job employment you will see what I mean. Let's just go back to our grandparent's generation, even though I'm sure if we went back further we would see very different structures of work in the tribal periods of our history. Our grandparents usually found a skill, and then used that one skill to work for their whole career. An example is my grandfather who was a salesman for the same suit company for 44 years. There is nothing wrong with this. His job was secure; he knew there would be a superannuating fund when he retired, and that there would always be food on the table for his family. These days in the 21st ce
    Have you ever snoozed during a presentation? Presentations Magazine finds that most executives have! In the December, 2005 issue, Presentations reported that seventy-one percent of 382 business managers reported that they have fallen asleep during presentations.

    And the news gets worse: these managers reported that the most difficult types of presentations to stay awake for were speeches (35%), followed by training sessions (23%).

    The challenge is obvious. How to ensure that absolutely no one falls asleep during YOUR presentation or workshop?

    Three Rules that Keep Them From Snoozing

    1. Own the Real Estate.

    This rule is all about ownership: of your physical space, of your material, and of your state of mind. Let's look at each:

    Own Your Physical Space

    In my workshops, we have a name for the physical space from which you will present. (No, this place is not called "Hell!") This area is called the Magic Circle. In it, you must grow larger, more vivid, mor

    Fund Raising - Improve Your Chances
    Fund raising is not quite as easy as the papers would have you believe. However, the odds are improved if you approach it in a methodical way.1. Preparatory Stage1.1 Understand the business fully and carry out some preliminary due diligence work. Highlight any obvious aspects of the business which could affect a successful fund raising or the price to be achieved.1.2 Review the market to identify the best areas to raise funds. This will depend on the amounts involved and the market sector.1.3 Prepare an information memorandum which presents the opportunity attractively to prospective investors. This document is t
    rs reported that they have fallen asleep during presentations.

    And the news gets worse: these managers reported that the most difficult types of presentations to stay awake for were speeches (35%), followed by training sessions (23%).

    The challenge is obvious. How to ensure that absolutely no one falls asleep during YOUR presentation or workshop?

    Three Rules that Keep Them From Snoozing

    1. Own the Real Estate.

    This rule is all about ownership: of your physical space, of your material, and of your state of mind. Let's look at each:

    Own Your Physical Space

    In my workshops, we have a name for the physical space from which you will present. (No, this place is not called "Hell!") This area is called the Magic Circle. In it, you must grow larger, more vivid, mo

    How To Create A Winning Impression In Your New Job
    Congratulations! You've just been appointed to your new job. Now the real work begins.It is important from the beginning to convince your new employers that, in selecting you, they have made the right choice.* Demonstrate that you are highly-motivated and eager to get started.* Discuss your duties and responsibilities; and establish your priorities. Set challenging, but achievable, short-term and long-term goals.* To enable you to fit in quickly, find out as much you can about your company and its organisational structure.* Identify the most successful and highly valued people in the firm and analyse the reasons for thei
    , followed by training sessions (23%).

    The challenge is obvious. How to ensure that absolutely no one falls asleep during YOUR presentation or workshop?

    Three Rules that Keep Them From Snoozing

    1. Own the Real Estate.

    This rule is all about ownership: of your physical space, of your material, and of your state of mind. Let's look at each:

    Own Your Physical Space

    In my workshops, we have a name for the physical space from which you will present. (No, this place is not called "Hell!") This area is called the Magic Circle. In it, you must grow larger, more vivid, mo

    The Power of Words: Networking Your Way to New Connections and a Better Outlook
    Whether you’re looking for a job, have a job, are hiring or even none of the above, networking can be invaluable part of who you are and what you do. But networking isn’t just about the free lunch (if there is one – and you know the old adage about that anyway). When it comes to the language of networking, be sure it’s all about them and less about you. Like advertising, networking is all about a “what’s in it for me” approach. But the approach needs to be turned around so that the person benefiting is your conversation partner and not you, yourself and you.If and when you make the exchange about them and not you, you will find that opportunities be
    ing

    1. Own the Real Estate.

    This rule is all about ownership: of your physical space, of your material, and of your state of mind. Let's look at each:

    Own Your Physical Space

    In my workshops, we have a name for the physical space from which you will present. (No, this place is not called "Hell!") This area is called the Magic Circle. In it, you must grow larger, more vivid, mo

    5 Tips to Choose the Best Home Business Opportunity
    With the rise of the Internet, there's never been a better time to launch a home business. Millions of people are choosing to work from home and make money on line, using only their computer and mouse. Millions more are involved in more traditional network marketing, scheduling parties and selling products to their friends, neighbors, and family. If you want to make money on line, how do you know what the best home business opportunity is for you? Read on for five tips to help you choose. 1. Know your options. There are tens of thousands of Internet-based home businesses, if not more. They range from multi level marketing opportunities to ecomme
    y workshops, we have a name for the physical space from which you will present. (No, this place is not called "Hell!") This area is called the Magic Circle. In it, you must grow larger, more vivid, more animated, and more authoritative. The Magic Circle is space that you actively take possession of, and own, for the duration of your presentation.

    The actual size of your Magic Circle could be restricted. For example, you may be required to sit while presenting. Or the area can be more spacious, as in the center of a training room. The size of the Magic Circle doesn’t matter. How you use it does.

    When you present from the Magic Circle, you take on an intensified version of yourself. You should feel your posture become more erect, even if you are seated. Roll your shoulders into your back pockets; open your chest. Look people in the eyes. Be direct, calm, and centered, but also be aware of the psychic and physical space you are taking up. Fill it up! Stake your claim and OWN that spac

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