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Scam Clients: Getting Paid for Services Rendered
For those who sell services online, beware of the SCAM CLIENT. The biggest downside to working online is the fact that you have NO GUARANTEE that the other party is going to pay for services rendered. Even if you DO have a Service Agreement, it’s difficult to ensure that the information they’ve provided you with is authentic.Unfortunately, without the proper address, client name, and phone number, it’s near impossible to collect. And working with people outside of the USA is even worse because the same laws as we are here in the states do not govern them.BUT don’t let that little fact scare you away from working online! For every SCAM CLIENT, there are about twenty good clients. Maybe one out of twenty is one too many; I would agree. All it takes is one bad apple on a website like www.Elance.com or www.Guru.com and your reputation could go down the toilet.To ensure you’ll be paid on services rendered, make certain you DO have a Service Agreement. Outline every aspect of the agreement carefully. Use easy to understand terms and include a Payment Schedule. Join an ‘advocate service’ like Square Trade. Although Square Trade doesn’t collect the money from a client that defaults on payment, they will assist you in finding ways to collect

rom this training.

This opens up an important issue at this point. When you undertake computer training in today’s marketplace, you will often simply do courses where you receive a Certificate of Attendance. For example, you might have been sent by your employer to do a Microsoft Word 2003 Level 1 day course. Now as this course is simply a one day course and you don’t get a certification from the course you will simply get a certificate of attendance. So, one important key issue you must address when writing your resume is to clearly differentiate your certification to your training courses.

In the computer indus

Mexico Is The Greatest Consumer Of Beverages, Learn How To Sell To This Market
Mexico is the #1 consumer of soda in the world per capita. Mexicans thirst for new beverages is great but supply is small. Learn how to be the first to market to penetrate this growing marketMexico has always been at the top of the list when it comes to Beverage Consumption. Mexico leads most categories in beverage or is in the top 10 per capita and as a country.Superstores, supermarkets and convenience stores give beverages number 1 priority in shelve space. When you go into some of these stores you see how different the beverage shelves look.I often travel Monterrey, Mexico City, Tijuana and Guadalajara checking retail accounts like supermarkets. Their first comment was "Wow, look at all this soda"! I'm talking about pallet after pallet on the retail floor filled with soda, water, tea, new age beverages, water and every type of beverage you can imagine. Not just in Pallets, shelve after shelve filled with beverages not just 6 feet tall, in some hallways up to 12 feet tall.Beverage exports to Mexico are underrepresented with a mere $147,000,000 per year being exported from the USA to Mexico. This shows a Trade Deficit of $2 Billion Dollars in Beverage worth of good. Now, this is the "declared value" and not wholesale or retail val

In a world where job security is no longer guaranteed many people are now realizing how important it is to have an up to date resume. Gone are the days where you work for one employer for 30 years, now it’s a dog eat dog world and at anytime, anyone of us could find ourselves out on the street looking for work. As an employer I realize just how difficult it can be to keep your employees job safe in such an uncertain world when you can have a customer go broke and not pay you hundreds of thousands of dollars. None of us are really safe, even employers can find themselves looking for a job.

Nevertheless one of the key things that I say to all of my team is that you must take every opportunity that is presented to you. For example, if an employer offers you to do some training, take it with open arms because you never know when you might be offered it, even if you have to do it after hours. It amazes me in this day and age how some people knock back doing training simply because they are too lazy. I know dealing with the Defence forces in Australia, many ex-soldiers are offered the opportunity to retrain prior to leaving the service but it amazes me that many of them do not take the opportunity to use the training money allocated to them.

So why is this important …

Well employers today have many people to choose from in the job market and getting noticed in a crowded market can be difficult but not just for the candidates, also for employers as well. As an employer, I often find it really difficult to know a persons skills level just from their resume. The current rule of thumb being bandied around the employment agencies is that your resume should only be 2 pages to 3 pages long. Well one of the things I have found is that it is all well and good for the employment agencies to recommend only 2 to 3 pages but as an employer it doesn’t help me when I am trying to differentiate one potential employee to another.

One of the other things many agencies tell you is to only put a summary of your training or computer training into your resume. Well let me blunt with you, you are selling yourself short if you do this. One of the things I have learnt over the last five years in building my computer training company is that not all training companies are the same and not all training from these companies are the same. Plus, employers want to see who you have been trained by, how long ago you did your training and any qualifications that you may have from this training.

In the computer indus

How To Build Influence Through Customer Service
As a consumer of all kinds of things, it’s rare that I receive exceptional service. That’s exactly why those moments are memorable for me -- they are different from the norm and pleasing at the same time. For this consumer (as, I would guess, for most), that’s an irresistible combination -- which means that it must be good for building relationships and for building business.We know them when we see them: the attentive salesperson who is not like all of the others, the retail store clerk who really does care about satisfying our needs, the customer service representative who went above and beyond to help and others. And we talk about them!In organizations, many are customers to internal service providers. Here too, there are often shining stars: those who gladly help us when we are in need, those who openly collaborate and communicate and those with words of encouragement, empathy and ideas on a tough day. We talk about these people too!As a customer, when we receive great service, we become accustomed to predictable, pleasant outcomes. Our service provider benefits by developing a more positive, more productive business relationship. Something else very important is happening here in the form of a less obvious but highly valuable benefit f

of the key things that I say to all of my team is that you must take every opportunity that is presented to you. For example, if an employer offers you to do some training, take it with open arms because you never know when you might be offered it, even if you have to do it after hours. It amazes me in this day and age how some people knock back doing training simply because they are too lazy. I know dealing with the Defence forces in Australia, many ex-soldiers are offered the opportunity to retrain prior to leaving the service but it amazes me that many of them do not take the opportunity to use the training money allocated to them.

So why is this important …

In the computer indus

Expressing You! Bringing Your Presentation to Life
Whether you are an investor, entrepreneur, employee, self-employed or unemployed the ability to present yourself and your ideas powerfully has never been more important than in today’s dynamic information age. Speaking well can influence other’s views, close a deal, motivate your team, enhance your business, and elevate your reputation.Many people get jitters speaking in public. Lilly Walters author of “Secrets of Successful Speakers” says 75% of stage fright can be reduced by rehearsal and preparation, 15% by deep breathing, and 10% by mental preparation. Thorough preparation alleviates anxiety and ultimately provides a consistent structure for achieving extraordinary results.PREPARECreate template presentations before you need them. If you use power point, keep text to a minimum with only one idea, no more than six lines per slide, large, readable, and consistent fonts. Most business people prefer little to no slide animation. Summarize often. Never read from your slides/flipcharts and always face your audience. Remember, you are the star not your visual aids.Customize for your audience. Go to websites and printed materials to gather information like vision, mission and values first. Then interview relevant people to find out whe

d to them.

So why is this important …

In the computer indus

The Perfect Embroidery
What makes a perfect embroidered product? Have you ever noticed an embroidered logo or sewn garment? Did it strike you as being a quality produced product, or one that looked like it was mass produced and sewn in a “cheap” fashion?Nearly 10 years ago I founded my Denver based embroidery company with only one thing in mind - Perfect Products. Finished products that people would notice and want to wear or display. Since then, our business has grown 1000 fold. And we have always kept to our motto of “perfect products, guaranteed quality, satisfied customers”.But what makes a quality, embroidered product? Let’s begin with the design before it is sewn to the garment. Was your design created in vector art using Adobe Illustrator? From these “AI” files, we are able to utilize our custom digitizing techniques, which translate to machine readable files and subsequent sew-outs on our Tajima and Barudan Embroidery Sewing Stations. Another important ingredient is choice of color. Why chose a quality embroidered design while selecting a less than desirable color scheme? We use only the pantone color schemes when selecting our sew outs. And speaking of color schemes, what about thread selection? Have you ever considered that some embroidery threads are low-quality

it doesn’t help me when I am trying to differentiate one potential employee to another.

In the computer indus

Combining Charity Work and Powerful Low Cost Marketing
Someone once told that that what we achieve for ourselves dies with us, but what we achieve for humanity lives on forever. There is nothing like the freedom of being able to become so successful that we are able to contribute towards those less fortunate. Or maybe to assist in the research to eliminate a disease or to simply improve our community in a way that will have lasting impact.As an entrepreneur and an owner of a number of businesses, including a restaurant, it is sometimes hard to contribute as much as we would like. New enterprises and the risks that go along with establishing them, produce all kinds of pressure that we endure for the purpose of progressing further for ourselves and for our family.The Greatest Low Cost Marketing Technique However, some time ago we discovered a way of being able to contribute more, even when funds were tight. In fact, by doing so we actually made more money and built our business faster than would have otherwise been possible. We learnt this method from a marketing genius when we were looking for low cost marketing techniques.One of the techniques he showed us was to contribute directly to assist a patient needing urgent medical attention in Asia. We were thrilled to take this on as she

rom this training.

In the computer industry, there are many different certifications available for example, as an IT Professional you could undertake the following certifications –

Microsoft Certified Systems Engineer Certification (Also known as the MCSE)
Microsoft Certified Systems Administrator Certification (Also know as the MCSA)
Microsoft Certified Database Administrator Certification (Also known as the MCDBA)
CISCO Systems Engineer

Now if you are like most people, you will have no interest in IT Professional Certifications but there are in fact non-IT Certifications available as well such as the Microsoft Office Specialist Certification.

So how do we show these in a resume …

When you are developing your resume it is always important to show both your Certifications and the computer training you have done. Always show your Certifications first and then the training you have attended. The reason for doing this is that your Certifications hold more weight then the training on its own. Also, as you put your certifications in always make sure you put down when you actually achieved the certification as well.

For example I would document my qualifications in this way –

Professional Certifications –

30 July 2006 Microsoft Office 2003 Specialist Master Instructor

15 June 2005 Microsoft Certified Desktop Support Technician

Professional Certification Exams –

7 July 2006 Microsoft Outlook 2003 Core Exam

6 July 2006 Microsoft Access 2003 Core Exam

5 July 2006 Microsoft PowerPoint 2003 Core Exam

4 July 2006 Microsoft Excel 2003 Expert Exam

3 July 2006 Microsoft Excel 2003 Core Exam

2 July 2006 Microsoft Word 2003 Expert Exam

1 July 2006 Microsoft Word 2003 Core Exam

12 February 2005 Exam 70–271: Supporting Users and Troubleshooting a Microsoft Windows XP Operating System

10 February 2005 Exam 70–272: Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System

Professional Training –

29 May 2005 Microsoft Word 2003 Level 1 (One-on-One Personal Computer Training)

26 May 2005 Microsoft Excel 2003 Level 2 (One-on-One Personal Computer Training)

22 – 25 May 2005 Microsoft Certified Desktop Support Technician (One-on-One Personal Computer Training)

One of the other things you need to consider when writing your resume is to make sure that if one of your professional certifications comes with a logo that you use it in y

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Many business owners mistakenly believe that they have to learn and know every possible nuance about business to be successful. From accounting to taxes to incorporating, many business owners needlessly try to do it all.

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