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Added for You - How Inquisitive Are You?
How To Choose A Corporate Gift Basket
In recent years gift baskets have become extremely popular, with an increasing number of options available, plus a number of speciality baskets, such as golf enthusiasts, new baby and gourmet baskets. Another type of basket in great demand is the corporate gift basket.In choosing corporate gifts, a company has to decide what it is trying to ach
s.In recent years gift baskets have become extremely popular, with an increasing number of options available, plus a number of speciality baskets, such as golf enthusiasts, new baby and gourmet baskets. Another type of basket in great demand is the corporate gift basket.In choosing corporate gifts, a company has to decide what it is trying to ach
- In person: Eye contact is a must if you want people to take your questions seriously.
- On the telephone: Smiling is key; in the absence of verbal cues listeners intuit your skill, confidence and trustworthiness based on the sound of your voice.
- Ask questions with a mental and physical attitude that the prospect’s answers deserve to be actively listened
Hiring Gretchen
I often travel the country speaking to various companies and franchise associations on the topic of great service. While on the road, I try to take those opportunities to visit chains not found near my North Texas home. On two of those trips, I visited Culver's locations in the Chicago area and Mukwonago, Wisconsin.While in the Culver's in Mukw
Three teen girls entered the subway in mid-conversation: "Is he in our school? " "Yes." "In our grade?" "Yes." "In our calculus class?" "Yes.” “Is he fine? "Yes!" "Steve? " "Noooo. " "Seth? " "Phillip? " "It’s Jeremy!" Indeed it was!!! I often travel the country speaking to various companies and franchise associations on the topic of great service. While on the road, I try to take those opportunities to visit chains not found near my North Texas home. On two of those trips, I visited Culver's locations in the Chicago area and Mukwonago, Wisconsin.While in the Culver's in Mukw
These girls were playing the game 20-Questions. They were playing to win. They were asking closed-ended questions to qualify/disqualify the field. They were expert at cutting to the chase.
Kids in fact are excellent question-masters. They are naturally inquisitive, constantly curious and regularly in learning mode. We can all take a lesson or two from Linda, Sara and Simone.
Q’s are cues to customers
The questions you ask will uncover customers' needs and wants, their fears and frustrations. They’ll tell you all you need to know to formulate your sales approach. My question to you: how good are the questions you are asking?
Recently I consulted the ultimate Question-master, Sales Trainer John Tenza (www.coaching2greatness.com) of Ann Arbor, Michigan. John coaches his sales students to greatness through the asking of powerful questions. John uses a combination of closed-ended, open-ended and even rhetorical questions to engage, qualify, isolate needs and objections, uncover hidden issues and close sales. Among his tips for us all:
- Have your questions prepared and mastered before your conversation or presentation, as a great trial attorney would.
- The questions should flow; you must have a verbal awareness about how you sound asking the questions.
- In person: Eye contact is a must if you want people to take your questions seriously.
- On the telephone: Smiling is key; in the absence of verbal cues listeners intuit your skill, confidence and trustworthiness based on the sound of your voice.
- Ask questions with a mental and physical attitude that the prospect’s answers deserve to be actively listened t
The Education Loan: Is It Worth The Cost?
You cannot ignore the fact that the cost of a college education has soared through the roof. This threatens to make a higher education for pursuing a dream career an impossible task. Therefore, students and their parents are compelled to opt for education loans.Student loans have become a part of life. This is no wonder, considering the facts a
hey were expert at cutting to the chase. You cannot ignore the fact that the cost of a college education has soared through the roof. This threatens to make a higher education for pursuing a dream career an impossible task. Therefore, students and their parents are compelled to opt for education loans.Student loans have become a part of life. This is no wonder, considering the facts a
Kids in fact are excellent question-masters. They are naturally inquisitive, constantly curious and regularly in learning mode. We can all take a lesson or two from Linda, Sara and Simone.
Q’s are cues to customers
The questions you ask will uncover customers' needs and wants, their fears and frustrations. They’ll tell you all you need to know to formulate your sales approach. My question to you: how good are the questions you are asking?
Recently I consulted the ultimate Question-master, Sales Trainer John Tenza (www.coaching2greatness.com) of Ann Arbor, Michigan. John coaches his sales students to greatness through the asking of powerful questions. John uses a combination of closed-ended, open-ended and even rhetorical questions to engage, qualify, isolate needs and objections, uncover hidden issues and close sales. Among his tips for us all:
- Have your questions prepared and mastered before your conversation or presentation, as a great trial attorney would.
- The questions should flow; you must have a verbal awareness about how you sound asking the questions.
- In person: Eye contact is a must if you want people to take your questions seriously.
- On the telephone: Smiling is key; in the absence of verbal cues listeners intuit your skill, confidence and trustworthiness based on the sound of your voice.
- Ask questions with a mental and physical attitude that the prospect’s answers deserve to be actively listened
3 Worst Mistakes People Make in a Presentation
Truly memorable disasters don’t just happen. They require a special blend of misunderstanding and misguided effort. Here are three ways to guarantee a disaster in your next presentation, and how to avoid them.Mistake #1: Believe in MagicShow up hoping that a coherent, eloquent, useful presentation will magically appear once you start s
l you all you need to know to formulate your sales approach. My question to you: how good are the questions you are asking? Truly memorable disasters don’t just happen. They require a special blend of misunderstanding and misguided effort. Here are three ways to guarantee a disaster in your next presentation, and how to avoid them.Mistake #1: Believe in MagicShow up hoping that a coherent, eloquent, useful presentation will magically appear once you start s
Recently I consulted the ultimate Question-master, Sales Trainer John Tenza (www.coaching2greatness.com) of Ann Arbor, Michigan. John coaches his sales students to greatness through the asking of powerful questions. John uses a combination of closed-ended, open-ended and even rhetorical questions to engage, qualify, isolate needs and objections, uncover hidden issues and close sales. Among his tips for us all:
- Have your questions prepared and mastered before your conversation or presentation, as a great trial attorney would.
- The questions should flow; you must have a verbal awareness about how you sound asking the questions.
- In person: Eye contact is a must if you want people to take your questions seriously.
- On the telephone: Smiling is key; in the absence of verbal cues listeners intuit your skill, confidence and trustworthiness based on the sound of your voice.
- Ask questions with a mental and physical attitude that the prospect’s answers deserve to be actively listened
Wrongful Termination: Were You Wrongfully Terminated?
Wrongful termination can be a devastating experience that not only affects your career in the short term but can also affect your ability to get back on your feet and find a new job.Firstly, your specific job and the employment contract that you signed and the local employment laws that govern where you live may largely determine whether or not
-ended and even rhetorical questions to engage, qualify, isolate needs and objections, uncover hidden issues and close sales. Among his tips for us all: Wrongful termination can be a devastating experience that not only affects your career in the short term but can also affect your ability to get back on your feet and find a new job.Firstly, your specific job and the employment contract that you signed and the local employment laws that govern where you live may largely determine whether or not
- Have your questions prepared and mastered before your conversation or presentation, as a great trial attorney would.
- The questions should flow; you must have a verbal awareness about how you sound asking the questions.
- In person: Eye contact is a must if you want people to take your questions seriously.
- On the telephone: Smiling is key; in the absence of verbal cues listeners intuit your skill, confidence and trustworthiness based on the sound of your voice.
- Ask questions with a mental and physical attitude that the prospect’s answers deserve to be actively listened
Nobody is Perfect; Until You Look at Their Resumes
Perhaps you have heard the saying that nobody is perfect? Well, that is until you look at their resumes and you would swear that everyone that is looking for the job is a saint and a gift from the gods. With all these perfect people out there it's hard to choose who to hire and then when you meet them you are totally under whelmed. In doing the hir
s.Perhaps you have heard the saying that nobody is perfect? Well, that is until you look at their resumes and you would swear that everyone that is looking for the job is a saint and a gift from the gods. With all these perfect people out there it's hard to choose who to hire and then when you meet them you are totally under whelmed. In doing the hir
- In person: Eye contact is a must if you want people to take your questions seriously.
- On the telephone: Smiling is key; in the absence of verbal cues listeners intuit your skill, confidence and trustworthiness based on the sound of your voice.
- Ask questions with a mental and physical attitude that the prospect’s answers deserve to be actively listened to validating them and making them feel important.
As for your motivation:
- What is the purpose of your questions?
- Are you interested in discovering something new?
- Do you want to connect and build rapport?
- Is it your goal to set an appointment?
- Are you there to cause somebody to take action?
- What do you already know about your prospect?
- What is important to him/her? WHY is that important?
- What benefits do you offer that would make his/her situation or life better?
John and I concur: the art of asking questions is not the same as opening your mouth and asking whatever comes to mind.
True professionals are sincerely interested in bridging the gap and delivering great results.
In closing, we ask, are you ready to kick some ASK?
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