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Added for You - Prospecting - Keep Good Records and Follow up
Spiral Binders hose appointments!Spiral Binders are known for durability. They are most widely used in blank notebooks. Spiral notebooks prove to be quite handy when you need to take quick notes. Spiral Binders are basic constructions of loose-leaf paper bound by a spring-like wire that runs through the holes along the sides of the pages. These wires could be made of either plastic or metal.Spiral binding is a great way to present documents in a long-lasting and attention-getting way. They are ideal for intensive use and perfec Since that experience I have been amazed to see how many sales people rely on their memories for so many important facts. And almost universally they forget too many details. Follow up is one of the most important factors to successful Prospecting. Simply making those four or five Prospecting calls a week can get you many more customers. That is why you prospect. If you don't keep good records, however, and don't follow up, your Prospecting will result in a lot of wasted time for you and a bad reputation for your company. There are a host of resources for record keeping and follow up available to the sales professional toda What You Say, and How You Say It, Affects Bottom Line Quality Studies have shown that in commercial and industrial sales, the initial sale doesn't come until after the fourth or fifth call. Therefore, we must assume that you have to make at least four or five calls on a new prospect in order to get a sale. Now that may seem simple logic and not require saying, but the conduct of many sales professionals belies that logic.Unless you start doing “it” today, all the quality checks in the world won’t save your company from a major stumble. "It" is right speech. As a quality manager, I like to imagine that if everybody does their job and quality is high at every stage in the production process, I’ll enjoy a smooth operation and get satisfied customers as a result. But experience has taught me that a mean spirit can infect and poison the work place when people don’t watch what they say.Mean comments by coworkers about When I am in the field making cold calls (I call them BLITZ CALLs®) with a sales professional, I always tell them to keep good notes on the calls so we know how and when to follow up. They often look at me like I must be nuts, because they know what to do. "If we get an appointment or a request for information, I will simply do what needs to be done." That sounds reasonable, but it does not show up in reality. When I start training a sales team to make Prospecting a regular part of their weekly activities, I find several things. • The first thing I find is that they suddenly have plenty of time to do the Prospecting that is needed. One of the standard excuses for not Prospecting is, “I simply don't have the time." Our Prospecting system was developed for that specific situation, so that problem is eliminated. • The second thing I find is that the sales person is not used to Prospecting on a regular repeatable basis and therefore is not very well prepared to handle the requirements of their new found proactive endeavors. The result too often is delayed follow up or no follow up at all. I was Prospecting with a salesman in Toronto a couple of years ago with the specific assignment to get him some new customers. He had just been made a salesman, and had not been able to get any new customers in almost 60 days on the job. I said to him that I would make all of the Prospecting calls; he was to watch me and be sure to keep good records. My mistake was to assume that his understanding of good records and mine were the same. We spent about 4 hours in the field and made 13 cold calls, which resulted in 5 appointments and several call backs. Then we went back to the office to debrief and get him ready for the appointments. I would not be able to go on those appointments with him. When we started the review of the calls he had one of the appointments written down, he remembered two of the others, but the first two were a total blank in his mind. You see he thought he could remember anything of significance that happened when Prospecting. He couldn't. Fortunately, I had kept a few notes and we were able to reconstruct the meetings we had had and then the appointments. Imagine how it would have been if he had not shown up for those appointments! Since that experience I have been amazed to see how many sales people rely on their memories for so many important facts. And almost universally they forget too many details. Follow up is one of the most important factors to successful Prospecting. Simply making those four or five Prospecting calls a week can get you many more customers. That is why you prospect. If you don't keep good records, however, and don't follow up, your Prospecting will result in a lot of wasted time for you and a bad reputation for your company. There are a host of resources for record keeping and follow up available to the sales professional today Being Politically Correct Can Cost You t for information, I will simply do what needs to be done."I was informed yesterday that one of the major shopping outlets this year would stop greeting customers as they walk into their store with the politically correct phrase, "Happy Holidays." Instead, they have instructed their employees to use the politically incorrect phrase of, "Merry Christmas."It seems that every business in the USA has changed their language around this time of the year to be inoffensive to the public by referring to the season as the holidays. We have Holiday parties inste That sounds reasonable, but it does not show up in reality. When I start training a sales team to make Prospecting a regular part of their weekly activities, I find several things. • The first thing I find is that they suddenly have plenty of time to do the Prospecting that is needed. One of the standard excuses for not Prospecting is, “I simply don't have the time." Our Prospecting system was developed for that specific situation, so that problem is eliminated. • The second thing I find is that the sales person is not used to Prospecting on a regular repeatable basis and therefore is not very well prepared to handle the requirements of their new found proactive endeavors. The result too often is delayed follow up or no follow up at all. I was Prospecting with a salesman in Toronto a couple of years ago with the specific assignment to get him some new customers. He had just been made a salesman, and had not been able to get any new customers in almost 60 days on the job. I said to him that I would make all of the Prospecting calls; he was to watch me and be sure to keep good records. My mistake was to assume that his understanding of good records and mine were the same. We spent about 4 hours in the field and made 13 cold calls, which resulted in 5 appointments and several call backs. Then we went back to the office to debrief and get him ready for the appointments. I would not be able to go on those appointments with him. When we started the review of the calls he had one of the appointments written down, he remembered two of the others, but the first two were a total blank in his mind. You see he thought he could remember anything of significance that happened when Prospecting. He couldn't. Fortunately, I had kept a few notes and we were able to reconstruct the meetings we had had and then the appointments. Imagine how it would have been if he had not shown up for those appointments! Since that experience I have been amazed to see how many sales people rely on their memories for so many important facts. And almost universally they forget too many details. Follow up is one of the most important factors to successful Prospecting. Simply making those four or five Prospecting calls a week can get you many more customers. That is why you prospect. If you don't keep good records, however, and don't follow up, your Prospecting will result in a lot of wasted time for you and a bad reputation for your company. There are a host of resources for record keeping and follow up available to the sales professional toda HR Hiring Tools e is not very well prepared to handle the requirements of their new found proactive endeavors. The result too often is delayed follow up or no follow up at all.Hiring employees is a complicating and challenging management function to perform. Researches show that an interview is not a reliable tool to hire a job applicant. Hiring mistakes fall under two major categories - hiring someone who should not have been hired and not hiring someone who should have been hired. People often make these mistakes unintentionally because they have a poor recruiting and hiring strategy. A carefully designed hiring plan if implemented would attract the best available cand I was Prospecting with a salesman in Toronto a couple of years ago with the specific assignment to get him some new customers. He had just been made a salesman, and had not been able to get any new customers in almost 60 days on the job. I said to him that I would make all of the Prospecting calls; he was to watch me and be sure to keep good records. My mistake was to assume that his understanding of good records and mine were the same. We spent about 4 hours in the field and made 13 cold calls, which resulted in 5 appointments and several call backs. Then we went back to the office to debrief and get him ready for the appointments. I would not be able to go on those appointments with him. When we started the review of the calls he had one of the appointments written down, he remembered two of the others, but the first two were a total blank in his mind. You see he thought he could remember anything of significance that happened when Prospecting. He couldn't. Fortunately, I had kept a few notes and we were able to reconstruct the meetings we had had and then the appointments. Imagine how it would have been if he had not shown up for those appointments! Since that experience I have been amazed to see how many sales people rely on their memories for so many important facts. And almost universally they forget too many details. Follow up is one of the most important factors to successful Prospecting. Simply making those four or five Prospecting calls a week can get you many more customers. That is why you prospect. If you don't keep good records, however, and don't follow up, your Prospecting will result in a lot of wasted time for you and a bad reputation for your company. There are a host of resources for record keeping and follow up available to the sales professional toda Public Relations Mixup? old calls, which resulted in 5 appointments and several call backs. Then we went back to the office to debrief and get him ready for the appointments. I would not be able to go on those appointments with him.When you pay good money for public relations services, you have a right to expect its primary focus to be on your most important outside audiences, those people whose behaviors have the greatest impact on your operation.Often, however, that primary focus is limited to a communi- cations tactics debate about the relative merits of brochures versus press releases versus newsletters instead of planning how to achieve those key audience behaviors that directly support your business objectives and ma When we started the review of the calls he had one of the appointments written down, he remembered two of the others, but the first two were a total blank in his mind. You see he thought he could remember anything of significance that happened when Prospecting. He couldn't. Fortunately, I had kept a few notes and we were able to reconstruct the meetings we had had and then the appointments. Imagine how it would have been if he had not shown up for those appointments! Since that experience I have been amazed to see how many sales people rely on their memories for so many important facts. And almost universally they forget too many details. Follow up is one of the most important factors to successful Prospecting. Simply making those four or five Prospecting calls a week can get you many more customers. That is why you prospect. If you don't keep good records, however, and don't follow up, your Prospecting will result in a lot of wasted time for you and a bad reputation for your company. There are a host of resources for record keeping and follow up available to the sales professional toda Do You Act Like You Need The Business? hose appointments!I can tell you there have been times in my forty year speaking career that I really needed the business. My bank balance was abysmal, my self-esteem was on the floor and I even started questioning my value and purpose. During these times you have two choices – whine, complain, beg, give it away or any number of other demeaning behaviors or, get creative, use your pain, hunker down and try something new.A key premise to remember is that people buy when they are ready to buy, not when you need t Since that experience I have been amazed to see how many sales people rely on their memories for so many important facts. And almost universally they forget too many details. Follow up is one of the most important factors to successful Prospecting. Simply making those four or five Prospecting calls a week can get you many more customers. That is why you prospect. If you don't keep good records, however, and don't follow up, your Prospecting will result in a lot of wasted time for you and a bad reputation for your company. There are a host of resources for record keeping and follow up available to the sales professional today ranging from index card boxes to day planners, personal organizers, to computer tracking and contact management programs. There is no reason for shoddy record keeping and follow up. When you record what was discussed, focus on the Prospect’s wants and needs, the products you have to meet those needs and what ever else you may feel is important. Also, immediately record a date to follow up that is timely for both you and the Prospect. Then simply follow up as is appropriate. In a very short time you'll know why we put so much emphasis on the plan, "keep good records and follow up." Sell Well and Often, Bill Truax Bill@BlitzCall.com © Copyright 2006 WJ Truax
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