Tags |
|
|
Added for You - The E-mail Nightmare - How Do You Get All Those E-mails Answered Every Day Correctly?
Employees' writing skills - or the lack of them - substantially affect the bottom line in ways you may never have considered. Here are just a few.* Badly written instructions can lead to incorrect procedures, lost time, damaged equipment, lost customers - and lost profit.* Ineffective letters, which often took too long to write in the first place, can create a poor company image, wasted time, bad customer or supplier relations, lost customers - and lost profit.* Interdepartmental miscommunication - often through incomprehensible e-mail exchanges - can lead to fragmentation of the workforce, loss of corporate loyalty, missed collaboration and innovation opportunities, possibly lost employees resulting in more recruitment and training costs - and lost profit.* Cold, impersonal "boilerplate" letters in response to customers' problems or complaints can lead to loss of those customers, bad news spread to their friends and colleagues, loss of present and future income - and lost profit.Mangled syntax can cause
2. GROUP ALL INCOMING E-MAILS BY LEVEL OF IMPORTANCE A great way to make sure that the e-mails you answer first are the most i
Your staff are many things:they are your front line PR organisation they are your sales force they are your restaurant critic ….and many other things too.Always hire employees who like people. You want people that are enthusiastic and fun. Restaurant people need to be ‘people people’. You do not hire people that are just looking for a job and after the money that goes with it. That will be a recipe for disaster for any restaurant. You want people that want that job because it’s what they enjoy.As a restaurant owner you will always want to make sure that there are some things that cannot be taught. You cannot teach someone to smile or to make people feel comfortable. You cannot teach people to be genuine. These are skills that are innate…they come from a persons personality, not from training. Experience may be important, but good interpersonal skills are paramount.Here are a few things to think about when it comes to staff:- Always hire an incredible host or hostess. They should seem thrilled to see t
That quote basically states a hard fact about the way you must treat your business tasks on a daily basis. If you don't have a feasible plan that will alleviate a business problem, then you need to take time out from your busy work schedule and write one down. Only after that will you be able to attack your problem and move on to the next one. This brings us to the topic at hand: the huge workload of answering your daily e-mails in a professional and prompt manner, while also making sure that you have answered your customer's questions with the right amount of detail so they are satisfied with your response. If your customers are not satisfied with your feedback to them, they will either e-mail you yet again with another question regarding the same issue, or they will go elsewhere with their credit card, and you will have just lost another valuable customer. The following 7 steps will make sure that this never happens to your small business.
1. MAKE SURE THAT ALL YOUR MESSAGES ARE FILTERED FOR JUNK MAIL This would appear to be considered a no-brainer for most business people, but you would be surprised by how many business owners still continue to go through their junk e-mails and try to see if their customer's names are on the subject line. If you have a really good e-mail service, let the software filter out the junk, and just concentrate on the valid e-mails you see coming into your inbox every morning. If your e-mail service can't handle a specific task like being able to filter out all spammed e-mail, then you need to change your e-mail service immediately.
2. GROUP ALL INCOMING E-MAILS BY LEVEL OF IMPORTANCE A great way to make sure that the e-mails you answer first are the most im
I was driving home last week and it seemed that the traffic was a bit heavier than usual. As I watched the cars weaving in and out of traffic, changing lanes, some taking the off ramp and others merging into the traffic, I thought how incredible it was.....I mean here were all these people, driving at top speed, going in every direction, zigging and zagging, slowing, speeding up and passing and it was amazing that we did not kill one another. It was almost like dancing or figure skating, as though it had been choreographed. But we were all strangers who would probably never see one another again. How then was it possible for each to know the other drivers' intentions and position himself accordingly?It is simply because we knew the correct signals and how to read them.99% of learning to drive is recognizing each signal and what it means. The other 1% is easy; you just stop, start and steer.That is the way it works in the Internet world of Network Marketing. No, I do not mean we could kill one another with our b
1. MAKE SURE THAT ALL YOUR MESSAGES ARE FILTERED FOR JUNK MAIL This would appear to be considered a no-brainer for most business people, but you would be surprised by how many business owners still continue to go through their junk e-mails and try to see if their customer's names are on the subject line. If you have a really good e-mail service, let the software filter out the junk, and just concentrate on the valid e-mails you see coming into your inbox every morning. If your e-mail service can't handle a specific task like being able to filter out all spammed e-mail, then you need to change your e-mail service immediately.
2. GROUP ALL INCOMING E-MAILS BY LEVEL OF IMPORTANCE A great way to make sure that the e-mails you answer first are the most i
With globalization in full swing and job security a thing of the past, with ever increasing gas prices and the time spent commuting simply time lost, more and more people are looking for alternative ways to pay the bills and escape the rat race. One alternative that many are looking at is Medical Transcription.Sounds like a viable option but is it possible make living from home with medical transcription? Sure, it's possible but there's more to it than the average sales letter espousing the opportunity with tell you.This brief article will outline a few of the pros and cons of the opportunity and hopefully bring to light a few facts that will allow you to better assess if medical transcription from home is for you.On the positive side, many people are earning a nice living performing medical transcription from the comfort of their own homes. Incomes of $50,000 to $75,000 are realistic and some medical transcriptionists make even more but on the other hand, there's more to it than you might think. In addition, because
1. MAKE SURE THAT ALL YOUR MESSAGES ARE FILTERED FOR JUNK MAIL This would appear to be considered a no-brainer for most business people, but you would be surprised by how many business owners still continue to go through their junk e-mails and try to see if their customer's names are on the subject line. If you have a really good e-mail service, let the software filter out the junk, and just concentrate on the valid e-mails you see coming into your inbox every morning. If your e-mail service can't handle a specific task like being able to filter out all spammed e-mail, then you need to change your e-mail service immediately.
2. GROUP ALL INCOMING E-MAILS BY LEVEL OF IMPORTANCE A great way to make sure that the e-mails you answer first are the most i
Of all the media choices available to advertisers, intrusive media has been proven in multiple national market tests to be the most effective method for brand creation.What exactly is intrusive media? I like to think of it as outbound promotion.In essence, this form of advertising involves delivery methods that are actively inserted into a prospect’s environment. Unlike passive media elements like search engine listings and yellow page ads which are sought out by your target audience, intrusive media is dropped right into a prospect’s lap, and can only be avoided if a person changes channels, deletes an email, etc.Intrusive applications can be found both online and offline. This type of media is most effective when presented in the form of audio or video broadcasting.A couple of examples of intrusive media:1. A thank you web page that loads a video presentation which surfers must view before continuing to their download link.2. Radio commercials3. Pop-up windows4. Television commerci
2. GROUP ALL INCOMING E-MAILS BY LEVEL OF IMPORTANCE A great way to make sure that the e-mails you answer first are the most i
When it comes to small business IT support, expertise is relative and exists at all different levels. In this article, you'll learn more about expertise within your IT support business and what other skills are desirable for you and your employees.You'll find experts at every level of IT support In a big-enterprise IT organization for example, you find everyone from level one help desk technicians up to senior systems engineers, all the way up to the CIO. Of course, you'll find a lot of gradations and a lot of variations in between those levels. Ideally, each will be an expert in their own specialty.The same will usually be true among your IT support contractors and staff. More than likely, you have some technicians who can handle real simple things like a hard drive installation or a LAN adapter installation. You probably have some people on staff who can handle installing a simple peer-to-peer network or maybe a basic dedicated server. Then perhaps you have someone on staff who works with server-class firewalls and se
2. GROUP ALL INCOMING E-MAILS BY LEVEL OF IMPORTANCE A great way to make sure that the e-mails you answer first are the most important ones of the day, is by grouping the e-mails into folders in order of importance. Your e-mail service software will allow you to set up certain rules for all incoming e-mails that will allow certain words in the subject line to pop into the folder of your choice. You can then set up specific folders to only contain certain e-mail messages. For instance, if you sell customized car parts and your profit margin for selling wheels is much higher than any other item you sell, put "wheels" in the folder that you first want to open every morning. When a customer's e-mail comes in with the subject line "I am interested in buying some new wheels for my WRX", that e-mail immediately pops into your primary folder which ensures that you will be reading that e-mail before anybody else's. This method enables you to distinguish what e-mails you should respond to the first thing in the morning on a daily basis.
3. COOL DOWN BEFORE SENDING OFF AN ANGRY E-MAIL I know that some people can be very rude and irritating by the way they scream at you through an angry e-mail to your company, but you can't go to their level and respond in kind. The best way to make sure you never reply back in a viscous manner to a client or customer, is to just calm down before you write the reply and really think about why this person is so angry. Deliberate your thoughts and think of ways to explain to him/her how you will fix the issue at hand. All of the e-mails you have
HTTP = HTML link (for blogs, profiles,phorums):
<a href="http://www.added4u.com/article/40411/added4u-The-Email-Nightmare--How-Do-You-Get-All-Those-Emails-Answered-Every-Day-Correctly.html">The E-mail Nightmare - How Do You Get All Those E-mails Answered Every Day Correctly?</a>
BB link (for phorums):
[url=http://www.added4u.com/article/40411/added4u-The-Email-Nightmare--How-Do-You-Get-All-Those-Emails-Answered-Every-Day-Correctly.html]The E-mail Nightmare - How Do You Get All Those E-mails Answered Every Day Correctly?[/url]
Related Articles:
How to Best Use the Job Information That You Find
Abandoning Bad Marketing Campaigns
11 Proven Sales Strategies to Help You Close The Deal
Bookmark it:
|