by being a standard form, it doesn't matter who answers the phone - you or anybody else, the phone will always get answered in exactly the same way).
Do this for every step.

And that is your systems created!

Step 4

This one is a biggie.
Again – incredibly easy, but HUGE.

Get on-line banking.
Then, on a weekly basis – that is EVERY week – do a printout of your bank statement, look at what money has flown in, what money has flown out, what money you are ex

Five Simple Steps To Turn A Business Around

Here are FIVE simple steps - Put them in place in your business - and your business will flourish!

Step 1
Implement a Contact Data Base - or CRM system - so you can keep track of who your past, present and future customers are.
Ensure your CRM system can mail and e-mail merge for time saving.
Ensure your CRM integrates with your diary.

Step 2
Create a FOLLOW UP System for “After The Sale”
A lot of businesses ignore their customers (to some extent) after a sale has happened. Yet a lot of people admit that Word Of Mouth is their best source of business.
Realise that Word Of Mouth comes from people who have already bought from you.
So put a system in place to stay in touch with them.
Systematically ask them for referrals.
Systematically ask them for testimonials.

But whatever you do – STAY IN TOUCH with them.

Step 3
Create systems.
OK – now there I’ve lost 95% of the population.

But seriously - if you want to learn how to create systems in your business in less than 10 minutes – then have a look at the following to see how simple this really is.

A) Take a Blank Sheet of Paper - and a pen.

B) Draw a Circular Line (or Flow Chart).

C) The first point on the flow chart is the first contact that a potential customer has with you.
The second point would be the next step in your operations and so you continue till you listed every step that takes place until you have delivered your product/ service and received money for it.

D) Now go over the steps and ask yourself what steps you could insert/ remove in order to make things work better AND in order to improve the perception of your customers.

E) Now go over the steps again and create a Standard Form for every step of the way (e.g. when you answer the phone - create a form which you can print out and put by your telephone which has on it all the questions you should ask people who call you up - by being a standard form, it doesn't matter who answers the phone - you or anybody else, the phone will always get answered in exactly the same way).
Do this for every step.

And that is your systems created!

Step 4

This one is a biggie.
Again – incredibly easy, but HUGE.

Get on-line banking.
Then, on a weekly basis – that is EVERY week – do a printout of your bank statement, look at what money has flown in, what money has flown out, what money you are exp

or “After The Sale”
A lot of businesses ignore their customers (to some extent) after a sale has happened. Yet a lot of people admit that Word Of Mouth is their best source of business.
Realise that Word Of Mouth comes from people who have already bought from you.
So put a system in place to stay in touch with them.
Systematically ask them for referrals.
Systematically ask them for testimonials.

But whatever you do – STAY IN TOUCH with them.

Step 3
Create systems.
OK – now there I’ve lost 95% of the population.

But seriously - if you want to learn how to create systems in your business in less than 10 minutes – then have a look at the following to see how simple this really is.

A) Take a Blank Sheet of Paper - and a pen.

B) Draw a Circular Line (or Flow Chart).

C) The first point on the flow chart is the first contact that a potential customer has with you.
The second point would be the next step in your operations and so you continue till you listed every step that takes place until you have delivered your product/ service and received money for it.

D) Now go over the steps and ask yourself what steps you could insert/ remove in order to make things work better AND in order to improve the perception of your customers.

E) Now go over the steps again and create a Standard Form for every step of the way (e.g. when you answer the phone - create a form which you can print out and put by your telephone which has on it all the questions you should ask people who call you up - by being a standard form, it doesn't matter who answers the phone - you or anybody else, the phone will always get answered in exactly the same way).
Do this for every step.

And that is your systems created!

Step 4

This one is a biggie.
Again – incredibly easy, but HUGE.

Get on-line banking.
Then, on a weekly basis – that is EVERY week – do a printout of your bank statement, look at what money has flown in, what money has flown out, what money you are ex

OK – now there I’ve lost 95% of the population.

But seriously - if you want to learn how to create systems in your business in less than 10 minutes – then have a look at the following to see how simple this really is.

A) Take a Blank Sheet of Paper - and a pen.

B) Draw a Circular Line (or Flow Chart).

C) The first point on the flow chart is the first contact that a potential customer has with you.
The second point would be the next step in your operations and so you continue till you listed every step that takes place until you have delivered your product/ service and received money for it.

D) Now go over the steps and ask yourself what steps you could insert/ remove in order to make things work better AND in order to improve the perception of your customers.

E) Now go over the steps again and create a Standard Form for every step of the way (e.g. when you answer the phone - create a form which you can print out and put by your telephone which has on it all the questions you should ask people who call you up - by being a standard form, it doesn't matter who answers the phone - you or anybody else, the phone will always get answered in exactly the same way).
Do this for every step.

And that is your systems created!

Step 4

This one is a biggie.
Again – incredibly easy, but HUGE.

Get on-line banking.
Then, on a weekly basis – that is EVERY week – do a printout of your bank statement, look at what money has flown in, what money has flown out, what money you are ex

ou listed every step that takes place until you have delivered your product/ service and received money for it.

D) Now go over the steps and ask yourself what steps you could insert/ remove in order to make things work better AND in order to improve the perception of your customers.

E) Now go over the steps again and create a Standard Form for every step of the way (e.g. when you answer the phone - create a form which you can print out and put by your telephone which has on it all the questions you should ask people who call you up - by being a standard form, it doesn't matter who answers the phone - you or anybody else, the phone will always get answered in exactly the same way).
Do this for every step.

And that is your systems created!

Step 4

This one is a biggie.
Again – incredibly easy, but HUGE.

Get on-line banking.
Then, on a weekly basis – that is EVERY week – do a printout of your bank statement, look at what money has flown in, what money has flown out, what money you are ex

by being a standard form, it doesn't matter who answers the phone - you or anybody else, the phone will always get answered in exactly the same way).
Do this for every step.

And that is your systems created!

Step 4

This one is a biggie.
Again – incredibly easy, but HUGE.

Get on-line banking.
Then, on a weekly basis – that is EVERY week – do a printout of your bank statement, look at what money has flown in, what money has flown out, what money you are expecting to flow out over the next week as well as what money you are expecting to flow in over the next week – to give you an expected cash balance in a week’s time.

That is simple enough, isn’t it.

But you do just that one little exercise week after week – and it will change your life!

Because suddenly you will know how much money you have. And when that happens, suddenly you can start loosening the tight hold money (or the shortage thereof) has over you.

Step 5
And then – only after you’ve got all the above sorted, do you take a look at your marketing and sales activities.
ACTIVITIES.

That means – on a spreadsheet, week after week keep track of your activities (i.e. – what you are doing to get new business in the door, and how many such activities you have, e.g. attended networking events X 4, sent out direct mail letters X 20, made cold calls X 3 etc.)

If business isn’t great, you will probably be shocked at how few activities there actually are.

And then increase the activities.

If you are now thinking – it can’t be as easy as that – well, it is!
Do it – apply those 5 steps in your business and you will see the results.

Turning your business around is simple - not necessarily easy - but definitley simple.