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Added for You - Why Clients Sometimes Back Out and What to Do About It
Why Do You Want PR? ssive action on it. It’s not just marketing.To get someone’s name in the newspaper or a product mention on a radio talk show?If that’s all you expect, fine. But that response tells me that, as a business, non-profit or association manager, you may have overlooked an important reality: people act on their own perception of the facts, leading to predictable behaviors about which something can be done on your behalf.And you may be compounding that error by failing to insist that your department, division or subsidiary PR people make this very special effort: create, change or reinforce the perceptions of those external audiences whose behaviors really DO impact your unit.If true, it means you don’t have a proactive public relations plan that targets the kind of stakeholder behavior Your Assignment: Spend some time thinking about what clients have said when they’ve backed out from your program. Look at what REAL reason they had, spoken or unspoken, about backing out. List these on a piece of paper. If you suspect it’s a limiting belief, then talk to them about it and gently show them they might be standing in the way of their own success. Remember to be super gentle about this and ask permission, as some people will be open to this and some might not be. If it’s a VALUE issue, then it’s time to change your way of speaking to prospects and your marketing materials It’s also time to change the way you close the sale, so that you’re double closing all the time. You’ve worked hard to get that client to sign up. Don’t let him (her) walk away unnecessarily. Use these techniques and you’ll be back to celebrating that client signing up. Again. Need help tweaking your marketing materials so they’re RESULTS-focused? Need hel If you’re like any (honest) self-employed service provider, you’ve experienced this before, probably many times. I know I have over years of signing on clients. Sometimes, for some reason, the brand new client decides to back out and not go forward with working with you, even BEFORE starting the work. There’s nothing more frustrating. Do you let them just walk away, or do you DO something about it? In my opinion, how to respond is directly related to the reason they’re backing out. Once you know, you can respond accordingly. It’s important to examine what’s REALLY going on and get down to the real reason why they’re not going forward with working with you. In my experience, it often boils down to the following:
We have our big dreams; say to ourselves that we’ll do anything to make them happen, but then sabotage our own success, often (ironically) because of fear of success. Depending on the client, I’ll gently ask if the financial discomfort they’re experiencing may be a limiting belief. I tell them that I've had people go through the Client Attraction program and realize that the limitation they had around getting to the next level in their business was really created by their own mindset. Once we examine their business success mindset, most people find a way to make the investment. That is what our coaching is about: widening my client’s perspective around business success and then taking massive action on it. It’s not just marketing. Your Assignment: Spend some time thinking about what clients have said when they’ve backed out from your program. Look at what REAL reason they had, spoken or unspoken, about backing out. List these on a piece of paper. If you suspect it’s a limiting belief, then talk to them about it and gently show them they might be standing in the way of their own success. Remember to be super gentle about this and ask permission, as some people will be open to this and some might not be. If it’s a VALUE issue, then it’s time to change your way of speaking to prospects and your marketing materials It’s also time to change the way you close the sale, so that you’re double closing all the time. You’ve worked hard to get that client to sign up. Don’t let him (her) walk away unnecessarily. Use these techniques and you’ll be back to celebrating that client signing up. Again. Need help tweaking your marketing materials so they’re RESULTS-focused? Need hel We have our big dreams; say to ourselves that we’ll do anything to make them happen, but then sabotage our own success, often (ironically) because of fear of success. Depending on the client, I’ll gently ask if the financial discomfort they’re experiencing may be a limiting belief. I tell them that I've had people go through the Client Attraction program and realize that the limitation they had around getting to the next level in their business was really created by their own mindset. Once we examine their business success mindset, most people find a way to make the investment. That is what our coaching is about: widening my client’s perspective around business success and then taking massive action on it. It’s not just marketing. Your Assignment: Spend some time thinking about what clients have said when they’ve backed out from your program. Look at what REAL reason they had, spoken or unspoken, about backing out. List these on a piece of paper. If you suspect it’s a limiting belief, then talk to them about it and gently show them they might be standing in the way of their own success. Remember to be super gentle about this and ask permission, as some people will be open to this and some might not be. If it’s a VALUE issue, then it’s time to change your way of speaking to prospects and your marketing materials It’s also time to change the way you close the sale, so that you’re double closing all the time. You’ve worked hard to get that client to sign up. Don’t let him (her) walk away unnecessarily. Use these techniques and you’ll be back to celebrating that client signing up. Again. Need help tweaking your marketing materials so they’re RESULTS-focused? Need hel We have our big dreams; say to ourselves that we’ll do anything to make them happen, but then sabotage our own success, often (ironically) because of fear of success. Depending on the client, I’ll gently ask if the financial discomfort they’re experiencing may be a limiting belief. I tell them that I've had people go through the Client Attraction program and realize that the limitation they had around getting to the next level in their business was really created by their own mindset. Once we examine their business success mindset, most people find a way to make the investment. That is what our coaching is about: widening my client’s perspective around business success and then taking massive action on it. It’s not just marketing. Your Assignment: Spend some time thinking about what clients have said when they’ve backed out from your program. Look at what REAL reason they had, spoken or unspoken, about backing out. List these on a piece of paper. If you suspect it’s a limiting belief, then talk to them about it and gently show them they might be standing in the way of their own success. Remember to be super gentle about this and ask permission, as some people will be open to this and some might not be. If it’s a VALUE issue, then it’s time to change your way of speaking to prospects and your marketing materials It’s also time to change the way you close the sale, so that you’re double closing all the time. You’ve worked hard to get that client to sign up. Don’t let him (her) walk away unnecessarily. Use these techniques and you’ll be back to celebrating that client signing up. Again. Need help tweaking your marketing materials so they’re RESULTS-focused? Need hel We have our big dreams; say to ourselves that we’ll do anything to make them happen, but then sabotage our own success, often (ironically) because of fear of success. Depending on the client, I’ll gently ask if the financial discomfort they’re experiencing may be a limiting belief. I tell them that I've had people go through the Client Attraction program and realize that the limitation they had around getting to the next level in their business was really created by their own mindset. Once we examine their business success mindset, most people find a way to make the investment. That is what our coaching is about: widening my client’s perspective around business success and then taking massive action on it. It’s not just marketing. Your Assignment: Spend some time thinking about what clients have said when they’ve backed out from your program. Look at what REAL reason they had, spoken or unspoken, about backing out. List these on a piece of paper. If you suspect it’s a limiting belief, then talk to them about it and gently show them they might be standing in the way of their own success. Remember to be super gentle about this and ask permission, as some people will be open to this and some might not be. If it’s a VALUE issue, then it’s time to change your way of speaking to prospects and your marketing materials It’s also time to change the way you close the sale, so that you’re double closing all the time. You’ve worked hard to get that client to sign up. Don’t let him (her) walk away unnecessarily. Use these techniques and you’ll be back to celebrating that client signing up. Again. Need help tweaking your marketing materials so they’re RESULTS-focused? Need hel Your Assignment: Spend some time thinking about what clients have said when they’ve backed out from your program. Look at what REAL reason they had, spoken or unspoken, about backing out. List these on a piece of paper. If you suspect it’s a limiting belief, then talk to them about it and gently show them they might be standing in the way of their own success. Remember to be super gentle about this and ask permission, as some people will be open to this and some might not be. If it’s a VALUE issue, then it’s time to change your way of speaking to prospects and your marketing materials It’s also time to change the way you close the sale, so that you’re double closing all the time. You’ve worked hard to get that client to sign up. Don’t let him (her) walk away unnecessarily. Use these techniques and you’ll be back to celebrating that client signing up. Again. Need help tweaking your marketing materials so they’re RESULTS-focused? Need help closing the sale 97% of the time? You can get lots of help (with tons of assignments and worksheets, scripts and templates, etc.) on how to do today’s assignment. It’s all in the Client Attraction Home Study System™ and it includes lots of crucial stuff to help you fill your practice really quickly. You can get your copy at www.TheClientAttractionSystem.com. © 2006 Client Attraction LLC. All Rights Reserved.
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