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Added for You - Businesses Are Failing - Here Are Some Prime Examples Why!
The primary differences between a Post Office box (PO Box) and a Private Mailbox are:* The PO Box is only accessible when the Post Office is open, and perhaps an hour before and/or after normal Post Office hours. The Private Mailbox is generally accessible 24 hours a day - you get a key to the front door to come and go as you please (in most cases)!* The PO Box cannot accept any parcels on your behalf. If you receive an overni
I was shown to a table marked four. That, apparently was table seven. Hmm... interesting concept. The table was filthy, covered in salt, greasy fingerprints and bits of lettuce everywhere. So, off I go again. I asked the same young man if he would clean the table fo
Today, Information technology (IT) plays a vital role in the field of textile industry. Any manufacturing unit employs four Ms that is, Men, Material, Machine and of course Money. To get organizational success, managers need to focus on synchronizing all these factors and developing synergies with in and outside organizational operations. With the increased competition, companies are taking support of IT to enhance its Supply Chain Manageme
We went to a local marina where there is a selection of restaurants. We strolled along the marina just to have a look at what was on offer. The first restaurant we walked into was about one-third full. I stood at the front desk and waited... and waited... and waited.
There were three people behind the counter busying themselves with all sorts of menial tasks. I eventually managed to get the attention of a young lady. She stood directly in front of me and looked at me. Not a word did she speak. No "hello." No "welcome to our restaurant." Nothing.
She just stood and looked. Eventually, I said: "Excuse me. What should we do? Do we order here or take a seat and wait for somebody?"
The young lady sighed and mumbled something that sounded like: "do whatever you want." Not being one to suffer rudeness, inattentiveness or sarcasm too well when I am the paying customer I simply turned to my wife and we walked out.
We selected a second restaurant a bit further along the boardwalk. In we went. We paid up front then were told to sit at table seven. There was no table seven so, while my wife waited I went back and enquired. The young waiter pointed to a table in the corner. He didn't say anything either. Just raised his arm in a gesture and pointed with a dumb look on his face. He just pointed like some sort of mute zombie. Oh boy! I didn't need a conversationalist but what is it with these kids? Have they lost the art of polite communication?
I was shown to a table marked four. That, apparently was table seven. Hmm... interesting concept. The table was filthy, covered in salt, greasy fingerprints and bits of lettuce everywhere. So, off I go again. I asked the same young man if he would clean the table fo
There's a lot of excitement today in the health care field about the benefits that Lean practice can bring. This is especially critical in an environment where patient care needs are climbing while the pool of skilled resources and reimbursement for services shrink. Lean Advisors Inc. is working in the healthcare industry to help them implement Lean in order to be able to do more with less while doing it better. The key is to apply Lean met
There were three people behind the counter busying themselves with all sorts of menial tasks. I eventually managed to get the attention of a young lady. She stood directly in front of me and looked at me. Not a word did she speak. No "hello." No "welcome to our restaurant." Nothing.
She just stood and looked. Eventually, I said: "Excuse me. What should we do? Do we order here or take a seat and wait for somebody?"
The young lady sighed and mumbled something that sounded like: "do whatever you want." Not being one to suffer rudeness, inattentiveness or sarcasm too well when I am the paying customer I simply turned to my wife and we walked out.
We selected a second restaurant a bit further along the boardwalk. In we went. We paid up front then were told to sit at table seven. There was no table seven so, while my wife waited I went back and enquired. The young waiter pointed to a table in the corner. He didn't say anything either. Just raised his arm in a gesture and pointed with a dumb look on his face. He just pointed like some sort of mute zombie. Oh boy! I didn't need a conversationalist but what is it with these kids? Have they lost the art of polite communication?
I was shown to a table marked four. That, apparently was table seven. Hmm... interesting concept. The table was filthy, covered in salt, greasy fingerprints and bits of lettuce everywhere. So, off I go again. I asked the same young man if he would clean the table fo
Restructuring, redundancy, redeployment; mergers, acquisitions; downsizing, upsizing, expansion, streamlining; cost cutting, cost savings, cost justifications.All the above signal change, and if you're like most people, change might just sit a bit uneasily with you. This is true whether you're changing where your desk is positioned or changing jobs. It's very rare to have no reaction to change.Though, of course, some people th
The young lady sighed and mumbled something that sounded like: "do whatever you want." Not being one to suffer rudeness, inattentiveness or sarcasm too well when I am the paying customer I simply turned to my wife and we walked out.
We selected a second restaurant a bit further along the boardwalk. In we went. We paid up front then were told to sit at table seven. There was no table seven so, while my wife waited I went back and enquired. The young waiter pointed to a table in the corner. He didn't say anything either. Just raised his arm in a gesture and pointed with a dumb look on his face. He just pointed like some sort of mute zombie. Oh boy! I didn't need a conversationalist but what is it with these kids? Have they lost the art of polite communication?
I was shown to a table marked four. That, apparently was table seven. Hmm... interesting concept. The table was filthy, covered in salt, greasy fingerprints and bits of lettuce everywhere. So, off I go again. I asked the same young man if he would clean the table fo
Channels of distribution are the most powerful element when talking about order fulfillment. The main function of this element is to find out appropriate ways through which goods are made available to the market. It is a managerial function and hence proper decisions are to be taken in this matter before commercial production begins.When the product is finally ready for the market, it has to be determined what methods and routes will
I was shown to a table marked four. That, apparently was table seven. Hmm... interesting concept. The table was filthy, covered in salt, greasy fingerprints and bits of lettuce everywhere. So, off I go again. I asked the same young man if he would clean the table fo
In order to succeed at Building a Better Mousetrap the first thing we have to do is go back to beginning. Forget about what you wanted your site to be, all the plans you made, everything you have done. Well don’t forget about it totally just don’t make it your focus. Instead start with a clean slate.Take out a piece of paper and pen, fire up your favorite word processor, get a slate and some chalk, it doesn’t matter. The tools are no
I was shown to a table marked four. That, apparently was table seven. Hmm... interesting concept. The table was filthy, covered in salt, greasy fingerprints and bits of lettuce everywhere. So, off I go again. I asked the same young man if he would clean the table for us. Oh-oh! That must have been outside his job requirements. You would have thought I had asked him for a pint of his blood.
In his own good time - several minutes later - over he came with a squirter and a cloth. Squirt, squirt, squirt then swoosh - all the crap on the table went into my lap. I just sat there seething. My wife asked me to remain calm as I was about to get up yet again and ask for the manager.
After about twenty minutes out came the food - mine a massive plate of the most tasteless calamari I have ever suffered. It was horrible. I left most of it on the plate. The only saving grace was my wife's meal. She told me that her fish dish was very nice. I had a taste and yes it was.
The point is this - I will NEVER enter either of these lousy joints again. Furthermore, I'll let all my friends know not to go there too. What is happening to pleasantness, manners and service with a smile? Most of those things now seem like "old world" values. To top it off the meal was expensive too.
The sooner I get my new book - "Profit is a Beautiful Word" up for sale the better. It deals with business etiquette and the lost art of treating customers like valuable assets to the business. Honestly, the way that many businesses and their bad-tempered, bad-attitude employees behave these days it is little wonder that 95% of them are out of business in under three years. No wonder at all. Today's two experiences were prime examples.
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