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  • Added for You - Continuous Improvement - PDCA - The PLAN Phase

    Trade Shows And Those Unexpected Challenges
    Disasters can come out of nowhere. Giant thunderstorms can appear without a moment's notice, knocking out telephone and power lines. A bad dinner at a local restaurant can have a member of your staff flat on their back with food poisoning. Open up your collateral material only to discover that it's not what you packed. How do you compensate for these potential catastrophic situations?Your key to success is advance preparation. Many challenges can be addressed using your common sense and creativity. But implementing those solutions can be tricky.Advance preparation can make the difference between success and failure. By starting well in advance of your trade show, you'll be assured of smooth sailing, no matter what happens
    instorming session(s)

    STEP 1 Identify Problem or Opportunity

  • Determine problem area or opportunity
  • Define what should happen, what we want to achieve
  • Define the current situation clearly and honestly
  • Determine the discrepancy or shortfall
  • Select your measurable goal(s)
  • Define the problem or opportunity in a statement form in order to brainstorm potential causes to the problem or potential means to achieve the opportunity.
  • Note 1

    Remember 'SMART' goals and objectives - Specific, Measurable, Achievable, Realistic, Timed (timescales to achieve).

    Quoted

    How Do Skid Steer Loaders And Backhoes Work?
    Skid steer loaders are machines used in different types of construction sites, and are applicable especially in tight spaces because they are small and easy maneuverable.They are equipped with wheels and can turn in their own tracks, making them extremely valuable for applications that require a compact, agile loader. They have light weight and so, they can be towed behind a pickup truck.The skid steel loader has four wheels and its characteristic is that the left-side drive wheels are independent of the right-side drive wheels. This way, wheel speed and direction of rotation of the wheels will determine the direction the machine will turn.The skid steel loaders have a simple operating system. Inside the cabin ther
    Let's start by a quick recap of the main article...

    Make Continuous Improvement One Of Your Goals - As Soon As You Possibly Can (ID: 74077)
    ----------------------------------------------------------------

    What Is An Improvement Cycle?

    "Everything we do is a process, every process has a customer"

    The Improvement Cycle is a highly disciplined and rigorous approach to problem solving using the Plan, Do, Check, Act (PDCA) methodology developed by Dr. W. Edwards Deming.

    The Improvement Cycle consists of seven steps, 3 in the Plan phase, 1 in the Do phase, 1 in the Check phase, and 2 in the Act phase.

    The PDCA cycle needs to be used in a continuous manner, select your theme or project, assess the current situation, plan and implement your solutions, check the effects of your changes, standardise on your new improved process, and plan for future improvements – the cycle continues.

    ----------------------------------------------------------------

    Ready to take a look at the 3 detailed steps in the PLAN phase?

    ---SIDEBAR---

    Although a certain amount of value and benefit may be derived from implementing part of the PDCA improvement process, a far greater benefit will be achieved by sticking to the process and following all 4 phases as best you can. this is especially important when involving internal and/or external team members.

    ---END SIDEBAR---

    The critical part of the Plan phase is to get to the point where we can choose where to make improvements or what opportunity to run with and how success will be measured.

    “Insanity: doing the same thing over

    and over again and expecting different

    results.“ Einstein

    Whether deciding this on our own or as part of a team, there will be a time when we need to be able to communicate what the plan is and why it is in place. It may go in a report, recommendation for management approval, basis for raising funding, showing our customers that we have listened to them and we are acting on it.

    Please don't be vague here. Time taken now will be more than well spent. The clearer we are about the plans purpose and the direction we wish to take, the greater the buy-in will be by all concerned. Moreover, it gives us the foundation for good, solid communication.

    O.K. How to get started...

    Why are we here? What has given us the idea for a new project? What is telling us that we need to improve?

    Perhaps it's...

  • Customer survey information
  • Results from previous analysis
  • Current measures of success
  • Direct feedback
  • Your own observations
  • Results from team's previous brainstorming session(s)
  • STEP 1 Identify Problem or Opportunity

  • Determine problem area or opportunity
  • Define what should happen, what we want to achieve
  • Define the current situation clearly and honestly
  • Determine the discrepancy or shortfall
  • Select your measurable goal(s)
  • Define the problem or opportunity in a statement form in order to brainstorm potential causes to the problem or potential means to achieve the opportunity.
  • Note 1

    Remember 'SMART' goals and objectives - Specific, Measurable, Achievable, Realistic, Timed (timescales to achieve).

    Quoted o

    A Holistic View of Six Sigma
    "Only the overall review of the entire business as an economic system can give real knowledge" - Peter F. DruckerNo one needs to emphasize the holistic approach the Six Sigma deployment takes on overall business processes. All processes in an organization present at least one opportunity for improvement. Having a limited picture about the limitations of Six Sigma and its applications projects an all together different picture.At the enterprise level, each company must consider the entire application of the project and this is certainly beyond the line employee level.A Little BackgroundWe have all known Six Sigma as a deployment strategy related to company activities and we have examples for justification. We
    tinuous manner, select your theme or project, assess the current situation, plan and implement your solutions, check the effects of your changes, standardise on your new improved process, and plan for future improvements – the cycle continues.

    ----------------------------------------------------------------

    Ready to take a look at the 3 detailed steps in the PLAN phase?

    ---SIDEBAR---

    Although a certain amount of value and benefit may be derived from implementing part of the PDCA improvement process, a far greater benefit will be achieved by sticking to the process and following all 4 phases as best you can. this is especially important when involving internal and/or external team members.

    ---END SIDEBAR---

    The critical part of the Plan phase is to get to the point where we can choose where to make improvements or what opportunity to run with and how success will be measured.

    “Insanity: doing the same thing over

    and over again and expecting different

    results.“ Einstein

    Whether deciding this on our own or as part of a team, there will be a time when we need to be able to communicate what the plan is and why it is in place. It may go in a report, recommendation for management approval, basis for raising funding, showing our customers that we have listened to them and we are acting on it.

    Please don't be vague here. Time taken now will be more than well spent. The clearer we are about the plans purpose and the direction we wish to take, the greater the buy-in will be by all concerned. Moreover, it gives us the foundation for good, solid communication.

    O.K. How to get started...

    Why are we here? What has given us the idea for a new project? What is telling us that we need to improve?

    Perhaps it's...

  • Customer survey information
  • Results from previous analysis
  • Current measures of success
  • Direct feedback
  • Your own observations
  • Results from team's previous brainstorming session(s)
  • STEP 1 Identify Problem or Opportunity

  • Determine problem area or opportunity
  • Define what should happen, what we want to achieve
  • Define the current situation clearly and honestly
  • Determine the discrepancy or shortfall
  • Select your measurable goal(s)
  • Define the problem or opportunity in a statement form in order to brainstorm potential causes to the problem or potential means to achieve the opportunity.
  • Note 1

    Remember 'SMART' goals and objectives - Specific, Measurable, Achievable, Realistic, Timed (timescales to achieve).

    Quoted

    Plastic Fundraising Cards: Powerful and Profitable
    Plastic fundraising cards are proving to be very effective with many different types of businesses and organizations. These wallet-sized wonders are being created as a tool to raise money for charitable organizations, in addition to the flexibility of producing cards for gift, loyalty and membership marketing purposes.Plastic fundraising cards usually include a variety of discounts that are accepted through the participation of local, regional and national merchants in your target marketing area. A typical plastic fundraising card could retail for $10 and offer unlimited usage of special offers. In addition, special one-time or limited time offers can be provided by the merchant through the card. This type of offer frequently co
    and/or external team members.

    ---END SIDEBAR---

    The critical part of the Plan phase is to get to the point where we can choose where to make improvements or what opportunity to run with and how success will be measured.

    “Insanity: doing the same thing over

    and over again and expecting different

    results.“ Einstein

    Whether deciding this on our own or as part of a team, there will be a time when we need to be able to communicate what the plan is and why it is in place. It may go in a report, recommendation for management approval, basis for raising funding, showing our customers that we have listened to them and we are acting on it.

    Please don't be vague here. Time taken now will be more than well spent. The clearer we are about the plans purpose and the direction we wish to take, the greater the buy-in will be by all concerned. Moreover, it gives us the foundation for good, solid communication.

    O.K. How to get started...

    Why are we here? What has given us the idea for a new project? What is telling us that we need to improve?

    Perhaps it's...

  • Customer survey information
  • Results from previous analysis
  • Current measures of success
  • Direct feedback
  • Your own observations
  • Results from team's previous brainstorming session(s)
  • STEP 1 Identify Problem or Opportunity

  • Determine problem area or opportunity
  • Define what should happen, what we want to achieve
  • Define the current situation clearly and honestly
  • Determine the discrepancy or shortfall
  • Select your measurable goal(s)
  • Define the problem or opportunity in a statement form in order to brainstorm potential causes to the problem or potential means to achieve the opportunity.
  • Note 1

    Remember 'SMART' goals and objectives - Specific, Measurable, Achievable, Realistic, Timed (timescales to achieve).

    Quoted

    Working From Home - Does It Exist?
    Yes… Thousands of people are working from home making money on the internet. It’s a cold world out there now, and on the surface all we can see is scams. Working from home has been targeted by desperate people wanting the secure monthly income ‘Dream’.Well… You can do it, you just have to eliminate the scams and be smart enough to uncover the real working from home schemes. From the research I have done it seems that most genuine schemes involve affiliation.Stop… affiliation! Lets simplify this one… affiliation is nothing but telling people about something.Don’t get confused by advertising. Most schemes want you to refer people to their scheme. When you look at this on the surface you automatically assume ‘Advertis
    re acting on it.

    Please don't be vague here. Time taken now will be more than well spent. The clearer we are about the plans purpose and the direction we wish to take, the greater the buy-in will be by all concerned. Moreover, it gives us the foundation for good, solid communication.

    O.K. How to get started...

    Why are we here? What has given us the idea for a new project? What is telling us that we need to improve?

    Perhaps it's...

  • Customer survey information
  • Results from previous analysis
  • Current measures of success
  • Direct feedback
  • Your own observations
  • Results from team's previous brainstorming session(s)
  • STEP 1 Identify Problem or Opportunity

  • Determine problem area or opportunity
  • Define what should happen, what we want to achieve
  • Define the current situation clearly and honestly
  • Determine the discrepancy or shortfall
  • Select your measurable goal(s)
  • Define the problem or opportunity in a statement form in order to brainstorm potential causes to the problem or potential means to achieve the opportunity.
  • Note 1

    Remember 'SMART' goals and objectives - Specific, Measurable, Achievable, Realistic, Timed (timescales to achieve).

    Quoted

    Performance Consulting - What You Should Expect from Your Business Consultant
    As a small business owner, you are paying big bucks for a skilled consultant to help resolve a pressing issue. What should you expect from your business consultant? This article will list why most business owners or managers hire a consultant. This article will also describe four key areas of knowledge a highly skilled consultant should possess in order to provide performance consulting.The reason most businesses hire a consultant is generally because they need someone who has the technical skills, the knowledge and the experience needed to perform a required function. Most business owners or managers are juggling a lot of balls in the air during day to day operations. They do not have the time or the resources to stop everythin
    instorming session(s)

    STEP 1 Identify Problem or Opportunity

  • Determine problem area or opportunity
  • Define what should happen, what we want to achieve
  • Define the current situation clearly and honestly
  • Determine the discrepancy or shortfall
  • Select your measurable goal(s)
  • Define the problem or opportunity in a statement form in order to brainstorm potential causes to the problem or potential means to achieve the opportunity.
  • Note 1

    Remember 'SMART' goals and objectives - Specific, Measurable, Achievable, Realistic, Timed (timescales to achieve).

    Quoted often, the 'SMART' format definitely works although not always easy to use. Take as many tries as it needs to be as clear as possible. This is step one of seven - get this right, and the rest follows.

    STEP 2 Investigation

  • Brainstorm possible causes to the problem
  • Gather and analyze data related to the problem e.g. Sales by Region, Seasonality, Refunds, Returns, Questionnaires
  • Select most likely causes
  • Draw a Cause and Effect Diagram (Fishbone), select major categories and transfer likely causes grouped under these categories.
  • Establish the cause and effect relationship
  • Gather more data if necessary to verify likely causes
  • Keep asking ‘WHY’ until the true root cause(s) of the problem have been identified.
  • Note 2

    If using Cause and Effect in a 'positive' way, e.g. if the desired effect is the successful start of a new venture or the successful completion of a new project, the causes will be the indivual people, things, events etc. that result in the desired outcome.

    Note 3

    Great Tip! Before and After...

    Once the desired outcome has been achieved either in full or in part, use the first Cause and Effect diagram as a base and then do a second one to show which 'causes' gave the achieved result.

    In the spirit of PDCA and Continuous Improvement, this forms the starting point of the next cycle

    STEP 3 Develop Plan

  • Think creatively to determine the best approach and best possible corrective actions
  • Make sure each action can be measured and is measured
  • Make sure each action is deadlined
  • How will you measure?, When will you measure? Who will measure?
  • Repeat the process for each Cause and Effect category if necessary
  • Develop your implementation plan and publish it.
  • Note 4

    We all know or should know that plans are NOT edicts.

    No-Brainer

    If we have had the foresight to involve those who will be responsible for the doing in the planning, they are far more likely to support it and help with it's communication.

    Two Powerful Problem Solving / Decision Making Tools

    SWOT analysis

    (Strengths, Weaknesses, Opportunities, Threats)

    Force Field analysis

    (the strength of what's working for us and what's working against us).

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