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Added for You - Strategic Planning - Baldrige Assessment Case Study for Category 2 a Way to Measure TQM Success
The field of Human Behavior Organization emphasizes the importance of human resources in any business organization. The business field offers too much focus on manpower development for it is the lifeblood of an existing industry.This consideration provided several honchos in trade enterprise to create spin off departments to cater to different structural framework in human resource management development. Some of the most generic or common filed are the one below:Human Re
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All rights reserved. This article is written by the author based on his practical application experience. All definitions and interpretation of terminology are his point of view and has it has no intention to conflict with experts in similar topic. The author holds no responsibility for the use of this article in any way.
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All rights reserved. You are free to reprint or re-publish this article as long as you include my resource box at the end of this article. And ensure that the URL in the resource box remained intact and it is linked to the author's website.
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Workflow is a term that is used to refer to applications, which have been developed as business procedures. These applications incorporate directing, analyzing, review of documents and publishing. It also involves tracking of the workflow.Workflow application contains forms and documents that a client manipulates and various tools that help them manage the documents as per the rules. It is vital to build up a workflow application before implementing it in the workflow.The workflow application in
There are seven categories in the Baldrige Criteria. In this article, I will deal with the bold category listed below:-
Leadership | Strategic Planning | Customer and Market Focus | Information and Analysis | Human Resource Focus | Process Management | Business Results
Criteria Summary Category 2 – Strategic Planning
The Strategic Planning Category examines how your organization develops strategic objectives and action plans. Also examined are how your chosen strategic objectives and action plans are deployed and how progress is measured.
2.1 Strategy Development
Describe how your organization establishes its strategic objectives, including enhancing its competitive position and overall performance.
2.2 Strategy Deployment
Describe how your organization converts its strategic objectives into action plans. Summarize your organization’s action plans and related key performance measures/indicators. Project your organization’s future performance on these key performance measures/indicators.
Common Strengths
- A systematic Strategic Planning Process is in placed. It is used since 1998 and has gone through several rounds of improvement based on feedback from the management teams
- A planning horizon is tabled for the entire Strategic Planning Process. Each activity before the Strategic Planning workshop date is completed promptly. Data collection and analysis is systematic and quantitative
- Strategic Deployment are planned using a systematic Tree Diagram to articulate key actions, target and datelines. Periodical reviews of these key actions are in the companies key meeting schedule
Common Area for Improvement
- Although there is regular review on status of key actions, there is no recovery plan to further improve those key actions not able to meet the set target
- Although there are improvement teams within the companies, none of the improvement projects has direct impact to the key actions in the Strategic Plan
- There is no cross departmental alignment on key action plans and target to achieve company level key performance indicators (KPI)
In summary, the above are only sample of common assessment findings. Normally, a full assessment report is given to company being assessed. The report would include details and scoring. It is a value-added feedback for senior leaders to use as an input to Strategic Planning. My next article will share assessment case study on Market and Customer Focus, Category 3.
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Disclaimer:
All rights reserved. This article is written by the author based on his practical application experience. All definitions and interpretation of terminology are his point of view and has it has no intention to conflict with experts in similar topic. The author holds no responsibility for the use of this article in any way.
-----------------------------------------------------------------
Free to reprint or re-publish:
All rights reserved. You are free to reprint or re-publish this article as long as you include my resource box at the end of this article. And ensure that the URL in the resource box remained intact and it is linked to the author's website.
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What is Barter? Barter involves 2 parties. Each party wants to trade with each other and instead of exchanging cash for products or services, the exchange is carried out with products or services that each possesses. That is, there is a trade of a product or service that someone has, in return for another product or service the other party has.Barter traces its origins back to ancient times, because as we all know, money as a form of exchange only came into being in history well after barte
Criteria Summary Category 2 – Strategic Planning
The Strategic Planning Category examines how your organization develops strategic objectives and action plans. Also examined are how your chosen strategic objectives and action plans are deployed and how progress is measured.
2.1 Strategy Development
Describe how your organization establishes its strategic objectives, including enhancing its competitive position and overall performance.
2.2 Strategy Deployment
Describe how your organization converts its strategic objectives into action plans. Summarize your organization’s action plans and related key performance measures/indicators. Project your organization’s future performance on these key performance measures/indicators.
Common Strengths
- A systematic Strategic Planning Process is in placed. It is used since 1998 and has gone through several rounds of improvement based on feedback from the management teams
- A planning horizon is tabled for the entire Strategic Planning Process. Each activity before the Strategic Planning workshop date is completed promptly. Data collection and analysis is systematic and quantitative
- Strategic Deployment are planned using a systematic Tree Diagram to articulate key actions, target and datelines. Periodical reviews of these key actions are in the companies key meeting schedule
Common Area for Improvement
- Although there is regular review on status of key actions, there is no recovery plan to further improve those key actions not able to meet the set target
- Although there are improvement teams within the companies, none of the improvement projects has direct impact to the key actions in the Strategic Plan
- There is no cross departmental alignment on key action plans and target to achieve company level key performance indicators (KPI)
In summary, the above are only sample of common assessment findings. Normally, a full assessment report is given to company being assessed. The report would include details and scoring. It is a value-added feedback for senior leaders to use as an input to Strategic Planning. My next article will share assessment case study on Market and Customer Focus, Category 3.
----------------------------------------------------------------
Disclaimer:
All rights reserved. This article is written by the author based on his practical application experience. All definitions and interpretation of terminology are his point of view and has it has no intention to conflict with experts in similar topic. The author holds no responsibility for the use of this article in any way.
-----------------------------------------------------------------
Free to reprint or re-publish:
All rights reserved. You are free to reprint or re-publish this article as long as you include my resource box at the end of this article. And ensure that the URL in the resource box remained intact and it is linked to the author's website.
--------------------------------------------------------------
Does anyone remember that book “Built to Last” done y the Stanford class and professor? Well change that to “Built to Merge.” My grandfather was personal friends with Bill Hewlett and David Packard and I bet they would not have wanted this merger with Compaq either. It is interesting that one night about 3 in the morning I was reading that book and decided to change or mission statement and focus on the things that meant the most to our team and our customers. I stayed up all night writing that mission statem
Common Strengths
- A systematic Strategic Planning Process is in placed. It is used since 1998 and has gone through several rounds of improvement based on feedback from the management teams
- A planning horizon is tabled for the entire Strategic Planning Process. Each activity before the Strategic Planning workshop date is completed promptly. Data collection and analysis is systematic and quantitative
- Strategic Deployment are planned using a systematic Tree Diagram to articulate key actions, target and datelines. Periodical reviews of these key actions are in the companies key meeting schedule
Common Area for Improvement
- Although there is regular review on status of key actions, there is no recovery plan to further improve those key actions not able to meet the set target
- Although there are improvement teams within the companies, none of the improvement projects has direct impact to the key actions in the Strategic Plan
- There is no cross departmental alignment on key action plans and target to achieve company level key performance indicators (KPI)
In summary, the above are only sample of common assessment findings. Normally, a full assessment report is given to company being assessed. The report would include details and scoring. It is a value-added feedback for senior leaders to use as an input to Strategic Planning. My next article will share assessment case study on Market and Customer Focus, Category 3.
----------------------------------------------------------------
Disclaimer:
All rights reserved. This article is written by the author based on his practical application experience. All definitions and interpretation of terminology are his point of view and has it has no intention to conflict with experts in similar topic. The author holds no responsibility for the use of this article in any way.
-----------------------------------------------------------------
Free to reprint or re-publish:
All rights reserved. You are free to reprint or re-publish this article as long as you include my resource box at the end of this article. And ensure that the URL in the resource box remained intact and it is linked to the author's website.
--------------------------------------------------------------
There is one way to get more and more outputs in business that is Business Process Outsourcing (BPO).This give companies a lot of advantage in today's market place. However, legal procedures have the power to derail an outsourcing contract's success. This totally depends on the type of contract. This is dependable on the buyers include legal protections in their outsourcing contracts as to insures the buyer to get outsourcing job. They can enjoy the advantages BPO outsourcing brings, according to legal contra
In summary, the above are only sample of common assessment findings. Normally, a full assessment report is given to company being assessed. The report would include details and scoring. It is a value-added feedback for senior leaders to use as an input to Strategic Planning. My next article will share assessment case study on Market and Customer Focus, Category 3.
----------------------------------------------------------------
Disclaimer:
All rights reserved. This article is written by the author based on his practical application experience. All definitions and interpretation of terminology are his point of view and has it has no intention to conflict with experts in similar topic. The author holds no responsibility for the use of this article in any way.
-----------------------------------------------------------------
Free to reprint or re-publish:
All rights reserved. You are free to reprint or re-publish this article as long as you include my resource box at the end of this article. And ensure that the URL in the resource box remained intact and it is linked to the author's website.
--------------------------------------------------------------
Despite spending hours in the 'phone or online your customers are just not connecting with you, resulting in angry customers hanging up and going elsewhere.We are becoming more and more divided by technology. Your customers' dread interactive voice-response, the on-hold music that doubles the annoyance of queuing, the codes and passwords, are all barriers to effective communication.The rage among your customers has reached an intensity, which is now causing great damage to your relationship wi
Disclaimer:
All rights reserved. This article is written by the author based on his practical application experience. All definitions and interpretation of terminology are his point of view and has it has no intention to conflict with experts in similar topic. The author holds no responsibility for the use of this article in any way.
-----------------------------------------------------------------
Free to reprint or re-publish:
All rights reserved. You are free to reprint or re-publish this article as long as you include my resource box at the end of this article. And ensure that the URL in the resource box remained intact and it is linked to the author's website.
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