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  • Added for You - Peyton Taught Tony: Let Jack Teach You

    When is a Yellow Page Consultant Not Your Consultant?
    It’s strictly a matter of semantics. Notice the difference between “a” and “your.” It makes all the difference in the world. Let me explain. But first a word about my background.I was a Yellow Page consultant for almost 25 years. During my tenure, I advised various businesses on planning their programs. It involved recommending headings, sizes, directories, layouts, headlines, and other elements that could ultimately spell success or failure. These people relied on my judgment because I was the expert, They were busy running a business and delegated their insurance, accounting, legal issues, and advertising to the professionals in the appropriate fields. And why not? How could any one owner wear that many hats and do them all well? So we offered our expertise for the betterment of
    one, to join you for some fun. Or tell your team to go out and have dinner on you.”

    They won’t go was his response. I’m sure they were going without Jack – to massacre him verbally; which by the way is considered an acceptable teambuilding activity in the minds of several organizational experts. I concur. Fact is, Jack is as much to blame when it comes to the poor attitude around that booth. I’m gonna go one step further and suggest he might be more to blame than the other people.

    I could tell Jack was getting pissed with me. I could tell it was time for me to make an exit. But how pissed can you get at a guy who walks around with a pro

    Maintenance Management
    Maintenance management is the management of important and sometimes confidential information with the help of certain computer systems. Maintenance management systems are those systems which are used for the purpose of Customer Relationship Management, or CRM, through the introduction of advanced computer systems. Maintenance management systems are used for the efficient adaptation of the business to the ever-changing needs of the customers.Some of the latest maintenance management systems are ERP, Oracle Financials, PeopleSoft, MRP, and SAP systems developed specially for this purpose. The Microsoft SQL-database servers are the most inexpensive methods of maintaining and protecting the information of all your clients, and they also come with excellent after-sales services by your local Microsoft dealer.So are you Bears fans recovered yet? Have we moved on? It is only a game and while you might be bummed over the outcome, try putting yourselves into the shoes of the players. I have always found it astonishing how people who have no real connection to a sports team can throw so much emotion into a team loss (or win). Here’s a frightening fact……….absentee rate on the Monday following the Super Bowl is usually up 6%! It was expected to be a lot higher in Chicago yesterday.

    Let’s think about this for a moment however. When was the last time you threw a tantrum when your work team didn’t meet a deadline or lost a bid for a project? Or better yet, how many people do you know who show up to work with their company logo painted across their face, scalp, back, or hairy-round-beer-infused stomach?

    Why is it that the kind of team spirit that is displayed for our favorite football or basketball team is rarely displayed with a work team? And what does this have to do with anything?

    Chill. Isn’t there always a message? Won’t there be one today?

    Last week while attending the NY International Gift Fair, I had a conversation with Jack. Jack let me know that he is the NATIONAL ACCOUNTS MANAGER for a large publishing company. He was “equally impressed” when I told him I was The Big Kid from Never Grow Up. I was browsing around their trade show booth and I made a comment about the number of team members with Jack at the show. Bad comment.

    Jack started whining about his sales team’s lack of excitement about being at the show. He asked me to look around at them. “They don’t smile. They’re sitting around. It is clear that they don’t want to be here” he said.

    I responded, “You’re right. They don’t want to be here. Do you want to be here Jack?”

    Jack responded with a “No, but this is our job.”

    Rich responded with “Do they know you don’t want to be here?”

    “I would never tell them that” Jack shared with me.

    I suggested to Jack that he was probably telling it to them in other ways, like with his body language; and comments which are made about people who stopped by booth. I asked him if he and his team had any fun planned during the days they would be at the show.

    Jack was silent.

    I asked Jack what he was doing that evening after the show. He said going back to his hotel room to work and rest.

    “Sounds like fun Jack” I sarcastically responded. “How about inviting the team out to dinner or a drink? How about finding a little trouble to get into. For Pete’s sake, you’re in NYC! Or better yet, ask one of your customers, perhaps a new one, to join you for some fun. Or tell your team to go out and have dinner on you.”

    They won’t go was his response. I’m sure they were going without Jack – to massacre him verbally; which by the way is considered an acceptable teambuilding activity in the minds of several organizational experts. I concur. Fact is, Jack is as much to blame when it comes to the poor attitude around that booth. I’m gonna go one step further and suggest he might be more to blame than the other people.

    I could tell Jack was getting pissed with me. I could tell it was time for me to make an exit. But how pissed can you get at a guy who walks around with a prop

    Trade Show Display Lighting
    Types of Exhibit LightingThere are a number of different types of lighting that can be used in conjunction with your trade show booth or trade show display. Many of our modular exhibits, popup displays, and banner stands have options to add lighting at a minimal cost to the customer. If you have ever attended a trade show, you know that the difference between a well-lit booth and a poorly-lit booth is drastic. An exhibit that is lit properly will stand out in a crowd.Las Vegas Trade Show LightsWhen purchasing your trade show lights, you need to be sure that you check with the convention or conference center where you will be exhibiting to ensure that the type of light you are purchasing is allowed. The Las Vegas Convention and Conference Center does not allow many common trade show
    how many people do you know who show up to work with their company logo painted across their face, scalp, back, or hairy-round-beer-infused stomach?

    Why is it that the kind of team spirit that is displayed for our favorite football or basketball team is rarely displayed with a work team? And what does this have to do with anything?

    Chill. Isn’t there always a message? Won’t there be one today?

    Last week while attending the NY International Gift Fair, I had a conversation with Jack. Jack let me know that he is the NATIONAL ACCOUNTS MANAGER for a large publishing company. He was “equally impressed” when I told him I was The Big Kid from Never Grow Up. I was browsing around their trade show booth and I made a comment about the number of team members with Jack at the show. Bad comment.

    Jack started whining about his sales team’s lack of excitement about being at the show. He asked me to look around at them. “They don’t smile. They’re sitting around. It is clear that they don’t want to be here” he said.

    I responded, “You’re right. They don’t want to be here. Do you want to be here Jack?”

    Jack responded with a “No, but this is our job.”

    Rich responded with “Do they know you don’t want to be here?”

    “I would never tell them that” Jack shared with me.

    I suggested to Jack that he was probably telling it to them in other ways, like with his body language; and comments which are made about people who stopped by booth. I asked him if he and his team had any fun planned during the days they would be at the show.

    Jack was silent.

    I asked Jack what he was doing that evening after the show. He said going back to his hotel room to work and rest.

    “Sounds like fun Jack” I sarcastically responded. “How about inviting the team out to dinner or a drink? How about finding a little trouble to get into. For Pete’s sake, you’re in NYC! Or better yet, ask one of your customers, perhaps a new one, to join you for some fun. Or tell your team to go out and have dinner on you.”

    They won’t go was his response. I’m sure they were going without Jack – to massacre him verbally; which by the way is considered an acceptable teambuilding activity in the minds of several organizational experts. I concur. Fact is, Jack is as much to blame when it comes to the poor attitude around that booth. I’m gonna go one step further and suggest he might be more to blame than the other people.

    I could tell Jack was getting pissed with me. I could tell it was time for me to make an exit. But how pissed can you get at a guy who walks around with a pro

    What Goes Around Comes Around
    This weeks issue of Marketing is, as they proudly announce, their 75th Anniversary Issue.So I eagerly grabbed it hoping that it was going to reveal not only the past history of Marketing and Advertising in England but, and to me, more importantly, the exciting future that lays ahead.Was I ever wrong!There was not one mention of the word “communication”, despite the fact that, in my opinion, successful communication is what marketing is all about.Rather there was a self-congratulatory note, like the headline to one article “Changing Times, lasting truths.”Which said, basically, “The advertising industry has changed enormously in 45 years. Or has it?Then it went on to say “…reading an article on choosing an agency in 1962 appearing in Marketing they found many of its recommenda
    from Never Grow Up. I was browsing around their trade show booth and I made a comment about the number of team members with Jack at the show. Bad comment.

    Jack started whining about his sales team’s lack of excitement about being at the show. He asked me to look around at them. “They don’t smile. They’re sitting around. It is clear that they don’t want to be here” he said.

    I responded, “You’re right. They don’t want to be here. Do you want to be here Jack?”

    Jack responded with a “No, but this is our job.”

    Rich responded with “Do they know you don’t want to be here?”

    “I would never tell them that” Jack shared with me.

    I suggested to Jack that he was probably telling it to them in other ways, like with his body language; and comments which are made about people who stopped by booth. I asked him if he and his team had any fun planned during the days they would be at the show.

    Jack was silent.

    I asked Jack what he was doing that evening after the show. He said going back to his hotel room to work and rest.

    “Sounds like fun Jack” I sarcastically responded. “How about inviting the team out to dinner or a drink? How about finding a little trouble to get into. For Pete’s sake, you’re in NYC! Or better yet, ask one of your customers, perhaps a new one, to join you for some fun. Or tell your team to go out and have dinner on you.”

    They won’t go was his response. I’m sure they were going without Jack – to massacre him verbally; which by the way is considered an acceptable teambuilding activity in the minds of several organizational experts. I concur. Fact is, Jack is as much to blame when it comes to the poor attitude around that booth. I’m gonna go one step further and suggest he might be more to blame than the other people.

    I could tell Jack was getting pissed with me. I could tell it was time for me to make an exit. But how pissed can you get at a guy who walks around with a pro

    Conversation Starters and Techniques
    Conversation starters are not much good unless you understand the techniques for becoming a good conversationalist. But, with the right frame of mind and a commitment to practice, learning how to make good conversation can be both fun and easy.Research shows that developing good communication skills is far more important than getting good grades in school. According to a study at the Stanford University School of Business, the most successful graduates were not the ones with the highest grade point averages. They were the ones most comfortable having friendly conversations with others, particularly strangers.When you start a conversation with someone you don’t know, it helps to realize that they’re probably feeling just as awkward and tongue-tied as you are. And, if they’re not, then they’ll more than l
    p>

    I suggested to Jack that he was probably telling it to them in other ways, like with his body language; and comments which are made about people who stopped by booth. I asked him if he and his team had any fun planned during the days they would be at the show.

    Jack was silent.

    I asked Jack what he was doing that evening after the show. He said going back to his hotel room to work and rest.

    “Sounds like fun Jack” I sarcastically responded. “How about inviting the team out to dinner or a drink? How about finding a little trouble to get into. For Pete’s sake, you’re in NYC! Or better yet, ask one of your customers, perhaps a new one, to join you for some fun. Or tell your team to go out and have dinner on you.”

    They won’t go was his response. I’m sure they were going without Jack – to massacre him verbally; which by the way is considered an acceptable teambuilding activity in the minds of several organizational experts. I concur. Fact is, Jack is as much to blame when it comes to the poor attitude around that booth. I’m gonna go one step further and suggest he might be more to blame than the other people.

    I could tell Jack was getting pissed with me. I could tell it was time for me to make an exit. But how pissed can you get at a guy who walks around with a pro

    How To Make Serious Amounts of Money
    Part OneIn my opinion no other business venture seems as inviting, or attracts as many people to it, as that of selling via mail order. To all intents and purposes on the surface, it appears to be an easier and faster way to become rich quickly and effortlessly than almost any other method of doing business.After all, all the people in the whole wide world are potentially customers; the great thing is you can work from the privacy and comfort of your own home; you get to set your own working hours; and best of all you have no one to answer to but yourself. That is of course unless your like me and hen pecked and under the wife's thumb for the sake of peace and quite; in that case you have 'She Who Must Be Obeyed', to answer to but hey you can't have everything your own way now can you. (sorry about that
    one, to join you for some fun. Or tell your team to go out and have dinner on you.”

    They won’t go was his response. I’m sure they were going without Jack – to massacre him verbally; which by the way is considered an acceptable teambuilding activity in the minds of several organizational experts. I concur. Fact is, Jack is as much to blame when it comes to the poor attitude around that booth. I’m gonna go one step further and suggest he might be more to blame than the other people.

    I could tell Jack was getting pissed with me. I could tell it was time for me to make an exit. But how pissed can you get at a guy who walks around with a propeller on his head. I decided I should back off a bit.

    “Nobody wants to sit in a booth at a trade show for four days Jack. So what are you going to do to make this fun for them?” My mind started racing. “Why don’t the six of you start a book club? I see you’ve got children’s books here. Read one together. Better yet, how about having story time? See if you can get visitors to plop down on the floor for a few minutes while one of your team reads a book. Go for it. If anything it will make your team memorable.”

    And you start the momentum Jack! Don’t ask one of them to do this. I knew this was going to be stretching his thinking. I was also looking at my phone for a text news alert that hell had frozen over.

    Now, let me describe Jack. Mid-sixties. Wearing the first sport jacket he probably ever bought – tweed with that flannel shirt looking pattern His tie was…well let’s not go there. Nah, let’s go there. Foil-like stripes. Remember those? If you don’t, I hate you; I’m only forty-three.

    Jack decided to change the subject. He asked me about my hat. I asked him if it shifted his thinking for a minute when he saw me. He said yes. I told Jack that is what I do. I shift people’s thinking when it comes to processes that challenge teams and organizations. I then challenge their thinking on how to react differently to those processes. I work with corporate and association groups. Then I handed him my card. This was not my intent when I stopped at the booth (I was actually there looking at the latest in business and professional development books), but the opportunity presented itself.

    So Jack, I just gave you a speed thinking shift. You can decide what you want to do with it. I walked away.

    Here is the problem we all face. You have your set of rules .You have your outcome and preferred way of doing things. Your team has their ideas; their way of doing things. The sixty-something’s don’t think thirty-something’s understand the business. The thirty-something’s think the sixty-something’s are all dinosaurs. So no one is taking the time see what the others have to offer.

    This came across my desk the other day. I thought it was appropriate:

    "A good manager is a man who isn't worried about his own career but rather the careers of those who work for him. My advice: Don't worry about yourself. Take care of those who work for you and you'll float to greatness on their achievements." - *H.S.M. Burns {American Businessman}

    Towards the end of the Super Bowl Sunday night, one of the sports announcers was commenting on Peyton Manning’s concern/reactio

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