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  • Added for You - Humour First-Aid? Try the Stop, Drop, & Roll for Appropriate Humour

    Powerful Words
    Hi, I’d like to discuss the most powerful words you can use during the selling process.Quote: Words are the most powerful drug used by mankind. Rudyard Kipling.Plainly, THE MOST POWERFUL WORD is YOU. You should be looking to use the word You in your sales meetings a lot more than you use the word I. As I’ve mentioned before the idea is to be focused on your client’s needs but I’m sure this is restating what you already know.I want to discuss words that you can use in your speech that will make your language more effective at controlling the thoughts of your prospect.OK, let’s
    you need to give up spontaneity, but at least pause for a brief moment.

    2. Drop the words into your conscious mind and heart. Think, sense, and feel.

    • Are the words: positive or negative, enabling or disabling, supportive or manipulative, kind or tactless, respectful or disrespectful?
    • How would you feel if these words were said to you, possibly at a time when your self-esteem was low?
    • Are they about the person, or the situation? Words about a person may be taken as an attack. Whereas a situation is a chain of events, removed from the person, and often involve a multitude of other people and environmental conditions.
    • What is the most appropriate way to say t
      PVR Killed A Marketing Star
      Living in a world of ever more sophisticated technologies one can't help to notice some changes in the way people goes about everyday life. Today, everything in the entertainment world revolves around active content. The days of adverts being forced down on consumers is slowly but surly changing to viewers choice. Here is why.PVR or Personal Video Recorders, The Internet - live steaming and websites and mobile device will force the marketers of today to rethink strategies. PVR recorders allow the viewer to record his favorite program in advance and then watch it 10min later; allowing him to forward through TV adve
      I believe that life is a game, and games are meant to be fun. Teasing, cajoling, and bantering can be great ways to add to the fun – or are they?

      Where is that fine-line between fun, and degrading criticism?

      Picture this:

      It was a warm summer day. A group of friends were playing volleyball on the grass. There were children and adults running, swinging, bumping, and laughing. It was great fun. We were having some great volleys back and forth – quite impressive for a group that don’t play the game regularly.

      “Great serve!”

      “Way to go!”

      “Cool teamwork, eh?”

      “Good try. Hey, you’ll get it next time.”

      Another group of visitors arrived, and two of them joined in. These two were vocal, except their words were of a different tone.

      “Use those big feet to fly over there, will ya.”

      “Serve it to Sally, she always misses.”

      “Just aim for Tom’s big nose.”

      “Look out. There goes the locomotive.”

      These words were said in fun, but the atmosphere changed. Words of encouragement were tainted with remarks that were cutting in nature – not just by these two individuals, it was contagious. Within ten minutes, people were dropping out and wandering elsewhere. Fifteen minutes later, the game was done.

      Why? Were participants physically exhausted?

      I don’t think so.

      Words are very powerful tools. They are similar to dynamite. They are small and seemingly insignificant on their own. However, when put to use, they can create amazing and wonderful things, or destroy wonderful things – depending on how they are used.

      Appropriate humour is a beautiful, creative form of word art. It adds spice to life. It encourages us to think creatively, and to look for the “bright side.” It encourages us to look for alternatives and solutions, and to deal with life’s stressors in a positive way.

      Humour builds rapport, confidence, and trust. It helps create a bond between people. It is an important ingredient in love.

      Inappropriate humour is cutting, demeaning, and degrading. It tears people apart and destroys trust. I don’t believe that this is the intent – to hurt others. It happens out of a lack of awareness.

      What is the tone of your humour?

      What are the underlying messages in your words?

      Do they build yourself and others up, or tear yourself and others down?

      In First-Aid, there is a procedure to save yourself if you are on-fire – Stop, Drop, & Roll. It makes sense to me that the same process can keep you from being burnt by delivering inappropriate humour.

      (Drum roll, please!)

      Ladies and Gentleman, presenting: Stop, Drop, & Roll for Appropriate Humour:

      1. Become consciously aware of when you are going to deliver words meant to be humorous. Stop in that moment – don’t say it yet. I’m not suggesting that you need to give up spontaneity, but at least pause for a brief moment.

      2. Drop the words into your conscious mind and heart. Think, sense, and feel.

      • Are the words: positive or negative, enabling or disabling, supportive or manipulative, kind or tactless, respectful or disrespectful?
      • How would you feel if these words were said to you, possibly at a time when your self-esteem was low?
      • Are they about the person, or the situation? Words about a person may be taken as an attack. Whereas a situation is a chain of events, removed from the person, and often involve a multitude of other people and environmental conditions.
      • What is the most appropriate way to say th
        More Than Just A Smile
        Every Customer Service Training Program that I ever attended preached the same old adage- "Put a smile in your voice- Your customers can hear it". Well, in the telephone world, this is not the appropriate direction to give. I have "heard" more smiles that sounded sarcastic and irritated, rather than excited and enthusiastic. But in the world of face to face customer interactions- a smile really is an important behavior to demonstrate. What are some of the other behaviors that your Supervisors should be on the look out for? Here is a list to get you started...Top 10 Behaviors that ARE NOT desirable:1. Sighin
        vocal, except their words were of a different tone.

        “Use those big feet to fly over there, will ya.”

        “Serve it to Sally, she always misses.”

        “Just aim for Tom’s big nose.”

        “Look out. There goes the locomotive.”

        These words were said in fun, but the atmosphere changed. Words of encouragement were tainted with remarks that were cutting in nature – not just by these two individuals, it was contagious. Within ten minutes, people were dropping out and wandering elsewhere. Fifteen minutes later, the game was done.

        Why? Were participants physically exhausted?

        I don’t think so.

        Words are very powerful tools. They are similar to dynamite. They are small and seemingly insignificant on their own. However, when put to use, they can create amazing and wonderful things, or destroy wonderful things – depending on how they are used.

        Appropriate humour is a beautiful, creative form of word art. It adds spice to life. It encourages us to think creatively, and to look for the “bright side.” It encourages us to look for alternatives and solutions, and to deal with life’s stressors in a positive way.

        Humour builds rapport, confidence, and trust. It helps create a bond between people. It is an important ingredient in love.

        Inappropriate humour is cutting, demeaning, and degrading. It tears people apart and destroys trust. I don’t believe that this is the intent – to hurt others. It happens out of a lack of awareness.

        What is the tone of your humour?

        What are the underlying messages in your words?

        Do they build yourself and others up, or tear yourself and others down?

        In First-Aid, there is a procedure to save yourself if you are on-fire – Stop, Drop, & Roll. It makes sense to me that the same process can keep you from being burnt by delivering inappropriate humour.

        (Drum roll, please!)

        Ladies and Gentleman, presenting: Stop, Drop, & Roll for Appropriate Humour:

        1. Become consciously aware of when you are going to deliver words meant to be humorous. Stop in that moment – don’t say it yet. I’m not suggesting that you need to give up spontaneity, but at least pause for a brief moment.

        2. Drop the words into your conscious mind and heart. Think, sense, and feel.

        • Are the words: positive or negative, enabling or disabling, supportive or manipulative, kind or tactless, respectful or disrespectful?
        • How would you feel if these words were said to you, possibly at a time when your self-esteem was low?
        • Are they about the person, or the situation? Words about a person may be taken as an attack. Whereas a situation is a chain of events, removed from the person, and often involve a multitude of other people and environmental conditions.
        • What is the most appropriate way to say t
          Online Article Marketing; Critic Says No Empirical Proof it Works
          Recently a critic slamming the ability of the online article submission sites to perform and return value to online authors who posted articles on their sites launched a scathing attack. He accused the top online article authors as being “poor writers” and stated that there was absolutely no empirical proof that it was a viable marketing avenue. His argument and challenge claimed that since there were no University Level researching reports proving this that it could not be real.Well this is silly. First there sure as heck are studies proving article writing is a viable marketing tool. There are many books on the
          ant on their own. However, when put to use, they can create amazing and wonderful things, or destroy wonderful things – depending on how they are used.

          Appropriate humour is a beautiful, creative form of word art. It adds spice to life. It encourages us to think creatively, and to look for the “bright side.” It encourages us to look for alternatives and solutions, and to deal with life’s stressors in a positive way.

          Humour builds rapport, confidence, and trust. It helps create a bond between people. It is an important ingredient in love.

          Inappropriate humour is cutting, demeaning, and degrading. It tears people apart and destroys trust. I don’t believe that this is the intent – to hurt others. It happens out of a lack of awareness.

          What is the tone of your humour?

          What are the underlying messages in your words?

          Do they build yourself and others up, or tear yourself and others down?

          In First-Aid, there is a procedure to save yourself if you are on-fire – Stop, Drop, & Roll. It makes sense to me that the same process can keep you from being burnt by delivering inappropriate humour.

          (Drum roll, please!)

          Ladies and Gentleman, presenting: Stop, Drop, & Roll for Appropriate Humour:

          1. Become consciously aware of when you are going to deliver words meant to be humorous. Stop in that moment – don’t say it yet. I’m not suggesting that you need to give up spontaneity, but at least pause for a brief moment.

          2. Drop the words into your conscious mind and heart. Think, sense, and feel.

          • Are the words: positive or negative, enabling or disabling, supportive or manipulative, kind or tactless, respectful or disrespectful?
          • How would you feel if these words were said to you, possibly at a time when your self-esteem was low?
          • Are they about the person, or the situation? Words about a person may be taken as an attack. Whereas a situation is a chain of events, removed from the person, and often involve a multitude of other people and environmental conditions.
          • What is the most appropriate way to say t
            Eight Signs That You Should Change Jobs
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            ppens out of a lack of awareness.

            What is the tone of your humour?

            What are the underlying messages in your words?

            Do they build yourself and others up, or tear yourself and others down?

            In First-Aid, there is a procedure to save yourself if you are on-fire – Stop, Drop, & Roll. It makes sense to me that the same process can keep you from being burnt by delivering inappropriate humour.

            (Drum roll, please!)

            Ladies and Gentleman, presenting: Stop, Drop, & Roll for Appropriate Humour:

            1. Become consciously aware of when you are going to deliver words meant to be humorous. Stop in that moment – don’t say it yet. I’m not suggesting that you need to give up spontaneity, but at least pause for a brief moment.

            2. Drop the words into your conscious mind and heart. Think, sense, and feel.

            • Are the words: positive or negative, enabling or disabling, supportive or manipulative, kind or tactless, respectful or disrespectful?
            • How would you feel if these words were said to you, possibly at a time when your self-esteem was low?
            • Are they about the person, or the situation? Words about a person may be taken as an attack. Whereas a situation is a chain of events, removed from the person, and often involve a multitude of other people and environmental conditions.
            • What is the most appropriate way to say t
              Obtaining a Private Investigator License
              Those who want to become a private investigator should do more than just getting the right training. This is because many states require the individual to get a license first to be able to practice this profession.There are 42 states including that of the District of Columbia that requires the person to get a license. The federal government’s objective of dong this is to regulate the industry and to make sure that only those who are qualified can engage in this kind of business.The requirements for getting a private investigator license are not very hard. The person has to first get a certificate or diploma
              you need to give up spontaneity, but at least pause for a brief moment.

              2. Drop the words into your conscious mind and heart. Think, sense, and feel.

              • Are the words: positive or negative, enabling or disabling, supportive or manipulative, kind or tactless, respectful or disrespectful?
              • How would you feel if these words were said to you, possibly at a time when your self-esteem was low?
              • Are they about the person, or the situation? Words about a person may be taken as an attack. Whereas a situation is a chain of events, removed from the person, and often involve a multitude of other people and environmental conditions.
              • What is the most appropriate way to say the words to show love and compassion, yet still tickle the funny-bone?

              3. Roll with it! Let ‘er rip! Have fun! Use intonation, body language, and energy congruent with your purpose of making the situation light, and having fun in a loving, caring, respectful way.

              Will you become a famous stand-up comedian, featured across the nation in every comedy bar? Not likely. However, you will be loved, honoured, and respected wherever you may be, because you love, honour, and respect others.

              There are millions of slapdash, unemployed comedians. Don’t allow their numbers to go up by one.

              Instead, amplify your business or job by using your appropriate humour. Use it to intensify your relationships wherever you go.

              I challenge you to consciously become aware of your fun-intended words, and to practice Stop, Drop, & Roll for Appropriate Humour.

              I guarantee that it will become much easier, spontaneous, and satisfying as you learn your own style. Your family, associates, and clients will appreciate you for it too.

              Will it improve your effectiveness and productivity?

              It works for me, and I know it will do the same for you.

              Now, shut this thing off, and go have some fun!

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