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  • Added for You - Top 5 Surefire Ways to Reduce Shopping Cart Abandonment

    Bye-Bye Boring Meetings! Make Yours Remarkable!
    It’s the middle of the night. You’ve woken up with a brilliant idea on how to improve the way your business product is delivered to your customers. You scribble it down and can’t wait to share it with your co-workers during your morning meeting.The appointed hour arrives and you get your idea onto the agenda. Unfortunately the meeting proceeds without focus and at the
    d when they spend 10 minutes of their time typing all their checkout information to find that the total cost just shot up $15 for S&H on the last step.

    5. Add some comfort logos: Do you belong to the BBB? If so, display the BBB logo on the website. Another good logo is the Hacker Safe logo (www.scanalert.com) indicating that your website is Hacker Safe certified. Simple Verisign and credit card logos are also beneficial in adding more comfort to the process.
    There you have it... five good ways to help put the brakes on your shopping cart abandonment rate.

    Si

    Write Press Releases That Dazzle
    When a reporter is wowed, intrigued, surprised or captivated by your press release, you can be pretty sure you’ll get some media coverage. And for most businesses, positive media coverage is worth its weight in gold. The bad news: Although truckloads of news releases fill reporters’ inboxes every day, few of them are dazzling, or even interesting.As a former editor, I
    You've spent a good deal of time creating an awesome website with very enticing advertising copy that is very successful in getting your customers to click the "Buy Me" button. However, after examining your websites logs you've come to notice a very ugly pattern - your customers are abandoning your website after they decide to buy your product (after they click the "Buy Me" button). This is called shopping cart abandonment, because it is usually the purchasing process within your shopping cart that scares the customer away.

    Let's go over 5 ways to reduce shopping cart abandonment:

      1. Be crystal clear as to what needs to be done: Complex shopping carts are a sure way to scare away potential customers. Make sure the instructions on what needs to be filled out are simple, easy to read, and easy to edit. Also, if the checkout process is multi-paged, make sure the button or link to get to the next page is clearly displayed.

      2. Add a progress meter: The typical purchasing process for a given product on a website is multi-step (multi-page). While it is good to keep these steps to as few as possible, it's even better to let your customer know what step they are on. A progress meter simply tells the customer what step they are in within your purchasing process. You've probably seen them in action on some of your favorite websites. It could be a graphical meter or a simple text-based indicator. A progress meter is absolutely necessary to help reduce shopping cart abandonment.

      3. Show the product (or products) in the shopping cart: This can be a small picture, or a very brief (but specific) description of the product. Make sure the picture or description of the product contains a popup link that shows all the details and benefits the product has to offer. Remember, as customers fill out the purchase form they need to see what they are actually buying - so they know exactly what their purchase consists of - and you'll also find that many just need to reread the benefits before they continue with their purchase.

      4. Provide the shipping & handling costs upfront: It's a good idea to include the S&H costs in the first step of the check out process - or even better, include the costs in the product description page. Even though they were well aware of the S&H costs, potential customers get quite annoyed when they spend 10 minutes of their time typing all their checkout information to find that the total cost just shot up $15 for S&H on the last step.

      5. Add some comfort logos: Do you belong to the BBB? If so, display the BBB logo on the website. Another good logo is the Hacker Safe logo (www.scanalert.com) indicating that your website is Hacker Safe certified. Simple Verisign and credit card logos are also beneficial in adding more comfort to the process.

    There you have it... five good ways to help put the brakes on your shopping cart abandonment rate.

    Sin

    Wow - Super Hero Service
    The goal as a company is to have customer service that is not just the best, but legendary. SAM WALTONIsn’t it great to hang up the phone when you’ve spoken with a live person who had just the right solution to your problem? Doesn’t it paste a grin on your face when a clerk miraculously ferrets out the last model in the store to replace the defective item you
    1. Be crystal clear as to what needs to be done: Complex shopping carts are a sure way to scare away potential customers. Make sure the instructions on what needs to be filled out are simple, easy to read, and easy to edit. Also, if the checkout process is multi-paged, make sure the button or link to get to the next page is clearly displayed.

    2. Add a progress meter: The typical purchasing process for a given product on a website is multi-step (multi-page). While it is good to keep these steps to as few as possible, it's even better to let your customer know what step they are on. A progress meter simply tells the customer what step they are in within your purchasing process. You've probably seen them in action on some of your favorite websites. It could be a graphical meter or a simple text-based indicator. A progress meter is absolutely necessary to help reduce shopping cart abandonment.

    3. Show the product (or products) in the shopping cart: This can be a small picture, or a very brief (but specific) description of the product. Make sure the picture or description of the product contains a popup link that shows all the details and benefits the product has to offer. Remember, as customers fill out the purchase form they need to see what they are actually buying - so they know exactly what their purchase consists of - and you'll also find that many just need to reread the benefits before they continue with their purchase.

    4. Provide the shipping & handling costs upfront: It's a good idea to include the S&H costs in the first step of the check out process - or even better, include the costs in the product description page. Even though they were well aware of the S&H costs, potential customers get quite annoyed when they spend 10 minutes of their time typing all their checkout information to find that the total cost just shot up $15 for S&H on the last step.

    5. Add some comfort logos: Do you belong to the BBB? If so, display the BBB logo on the website. Another good logo is the Hacker Safe logo (www.scanalert.com) indicating that your website is Hacker Safe certified. Simple Verisign and credit card logos are also beneficial in adding more comfort to the process.
    There you have it... five good ways to help put the brakes on your shopping cart abandonment rate.

    Si

    Hidden Affiliate Programs
    Mention affiliate programs and people instantly think of Clickbank.So what's wrong with Clickbank?Absolutely nothing. Clickbank is great. I use Clickbank and you should too. But, there is more out there. For example, when was the last time you considered eBay as an affiliate program? In fact, eBay is the ultimate affiliate program. An affiliate marketer's dream.
    p they are on. A progress meter simply tells the customer what step they are in within your purchasing process. You've probably seen them in action on some of your favorite websites. It could be a graphical meter or a simple text-based indicator. A progress meter is absolutely necessary to help reduce shopping cart abandonment.

    3. Show the product (or products) in the shopping cart: This can be a small picture, or a very brief (but specific) description of the product. Make sure the picture or description of the product contains a popup link that shows all the details and benefits the product has to offer. Remember, as customers fill out the purchase form they need to see what they are actually buying - so they know exactly what their purchase consists of - and you'll also find that many just need to reread the benefits before they continue with their purchase.

    4. Provide the shipping & handling costs upfront: It's a good idea to include the S&H costs in the first step of the check out process - or even better, include the costs in the product description page. Even though they were well aware of the S&H costs, potential customers get quite annoyed when they spend 10 minutes of their time typing all their checkout information to find that the total cost just shot up $15 for S&H on the last step.

    5. Add some comfort logos: Do you belong to the BBB? If so, display the BBB logo on the website. Another good logo is the Hacker Safe logo (www.scanalert.com) indicating that your website is Hacker Safe certified. Simple Verisign and credit card logos are also beneficial in adding more comfort to the process.
    There you have it... five good ways to help put the brakes on your shopping cart abandonment rate.

    Si

    Maximizing the Impact of Your Resume
    Job-hunting can be a daunting experience. You might find it difficult to know where to begin to find the job that is most appropriate for you. Searching for employment can also be a full-time job in itself, requiring you to spend countless hours researching companies, drafting cover letters, writing resumes, and sending out application packages to prospective employers.
    fits the product has to offer. Remember, as customers fill out the purchase form they need to see what they are actually buying - so they know exactly what their purchase consists of - and you'll also find that many just need to reread the benefits before they continue with their purchase.

    4. Provide the shipping & handling costs upfront: It's a good idea to include the S&H costs in the first step of the check out process - or even better, include the costs in the product description page. Even though they were well aware of the S&H costs, potential customers get quite annoyed when they spend 10 minutes of their time typing all their checkout information to find that the total cost just shot up $15 for S&H on the last step.

    5. Add some comfort logos: Do you belong to the BBB? If so, display the BBB logo on the website. Another good logo is the Hacker Safe logo (www.scanalert.com) indicating that your website is Hacker Safe certified. Simple Verisign and credit card logos are also beneficial in adding more comfort to the process.
    There you have it... five good ways to help put the brakes on your shopping cart abandonment rate.

    Si

    The Reality About Customer Relationship Management (CRM)
    While Customer Relationship Management (CRM) technology has promised much, the reality for many has been disappointing. Industry analysts estimate 50-60% of implementations fail, or produce marginal return on investment. Our exposure to small and medium enterprises (SME) suggests that this rate may well be significantly higher. The irony is that the problem lies less with the
    d when they spend 10 minutes of their time typing all their checkout information to find that the total cost just shot up $15 for S&H on the last step.

    5. Add some comfort logos: Do you belong to the BBB? If so, display the BBB logo on the website. Another good logo is the Hacker Safe logo (www.scanalert.com) indicating that your website is Hacker Safe certified. Simple Verisign and credit card logos are also beneficial in adding more comfort to the process.
    There you have it... five good ways to help put the brakes on your shopping cart abandonment rate.

    Sincerely,

    Michael Ellis

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