ustomers by gender. He diffused the subtle smell of vanilla in the women's department and rose maroc (a spicy, honey-like fragrance) in the men's. When he examined the cash-register tapes, he found that receipts almost doubled on the days when the sceClose your eyes for a moment and think of the smell of freshly baked bread – what does that wonderful warm smell remind you of? Perhaps it takes you back in time to your childhood, to Sunday mornings when you used to walk down to the corner bakery to buy a fresh loaf dusted with flour.

In the same way that an everyday aroma can instantly take us to another place and time in our minds and remind us of people and places, so too is it possible to associate your brand with an aroma in the minds of your customers and clients.

Aromas have the ability to build powerful brand recognition, quickly. In his book, Brand Sense, Martin Lindstroem says, ‘Seventy-five percent of the emotions we generate on a daily basis are affected by smell…Next to sight, it's the most important sense we have’.

Dr Eric Spangenberg, Dean of the College of Business and Economics at Washington State University, ran a test in a clothing store in the Pacific Northwest of the US to determine how scent affected customers by gender. He diffused the subtle smell of vanilla in the women's department and rose maroc (a spicy, honey-like fragrance) in the men's. When he examined the cash-register tapes, he found that receipts almost doubled on the days when the scen

buy a fresh loaf dusted with flour.

In the same way that an everyday aroma can instantly take us to another place and time in our minds and remind us of people and places, so too is it possible to associate your brand with an aroma in the minds of your customers and clients.

Aromas have the ability to build powerful brand recognition, quickly. In his book, Brand Sense, Martin Lindstroem says, ‘Seventy-five percent of the emotions we generate on a daily basis are affected by smell…Next to sight, it's the most important sense we have’.

Dr Eric Spangenberg, Dean of the College of Business and Economics at Washington State University, ran a test in a clothing store in the Pacific Northwest of the US to determine how scent affected customers by gender. He diffused the subtle smell of vanilla in the women's department and rose maroc (a spicy, honey-like fragrance) in the men's. When he examined the cash-register tapes, he found that receipts almost doubled on the days when the sce

f your customers and clients.

Aromas have the ability to build powerful brand recognition, quickly. In his book, Brand Sense, Martin Lindstroem says, ‘Seventy-five percent of the emotions we generate on a daily basis are affected by smell…Next to sight, it's the most important sense we have’.

Dr Eric Spangenberg, Dean of the College of Business and Economics at Washington State University, ran a test in a clothing store in the Pacific Northwest of the US to determine how scent affected customers by gender. He diffused the subtle smell of vanilla in the women's department and rose maroc (a spicy, honey-like fragrance) in the men's. When he examined the cash-register tapes, he found that receipts almost doubled on the days when the sce

sight, it's the most important sense we have’.

Dr Eric Spangenberg, Dean of the College of Business and Economics at Washington State University, ran a test in a clothing store in the Pacific Northwest of the US to determine how scent affected customers by gender. He diffused the subtle smell of vanilla in the women's department and rose maroc (a spicy, honey-like fragrance) in the men's. When he examined the cash-register tapes, he found that receipts almost doubled on the days when the sce

ustomers by gender. He diffused the subtle smell of vanilla in the women's department and rose maroc (a spicy, honey-like fragrance) in the men's. When he examined the cash-register tapes, he found that receipts almost doubled on the days when the scents were used. However, when he reversed the scents (diffusing vanilla with the men and rose maroc with the women) customers spent less than average. ‘You can't just use a pleasant scent and expect it to work,’ he says, ‘it has to be congruent’. That is, the fragrance has to make sense with the product or environment it's supposed to enhance: ‘When you go into Starbucks, you don't expect to smell lemon-scented Pledge’.

Whether your company operates retail stores, hotels or corporate offices aromatic branding can give you the edge. Here’s how aromatic branding works:

• Our sense of smell is our most acute sense. We take in more information, more quickly and retain it for longer through smell than we do through any other sense.

• Our sense of smell interacts with the limbic system in the brain, where memories are linked to aromas. We’ve all had the experience of smelling an aroma that instantly transports us to another time and place because we associate it so strongly with a c